Ghana: Partner downtimes impacting mobile money transactions
Incident Report for Paystack
Resolved
This incident has been resolved.
Posted Jan 30, 2025 - 17:56 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2025 - 15:54 CET
Investigating
Our partner, MTN, is currently experiencing an unexpected downtime on their USSD platform. This is affecting mobile money transactions. Prompts to complete and confirm transactions are delayed.


We're currently liaising with them to fix the issues and restore the service and will provide an update as soon as possible.
Posted Jan 30, 2025 - 15:48 CET
This incident affected: Transactions (Mobile Money).