Paystack Status

Partially Degraded Service

API Operational

Transactions Operational

Cards Operational

Pay with Transfer/EFT Operational

Virtual Account Numbers Operational

Mobile Money Operational

QR Operational

Checkout Operational

Dashboard Operational

Transfers Operational

Webhooks Operational

Payment Page Operational

Website Degraded Performance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Mar 28, 2023

No incidents reported today.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

South Africa: Card Transactions Failing

Resolved - This incident has been resolved.
Mar 23, 16:38 CET

Identified - We have an increased failure rate for card transactions in South Africa. The issue has been identified and fix is being rolled out.
Mar 23, 16:10 CET

Mar 22, 2023

Nigeria: Delay in processing bank transfers

Resolved - This incident has been resolved.
Mar 22, 09:19 CET

Update - As of Mar 17, 2023, we received a downtime notice from the central switch responsible for most inter-bank transfers, which led to delays in resolving transfers on our platform. We’re still working with them to address it and will provide updates as they become available
Mar 20, 19:29 CET

Identified - We have received a downtime notice from the central switch responsible for most inter-bank transfers which has led to delays in resolving transfers on our platform. We're working with them to address it and will provide updates as they become available
Mar 17, 12:04 CET

Monitoring - A fix has been implemented and nearly all transfers are now successful except a few handful which we're looking into
Mar 17, 09:08 CET

Update - We are still following up on this issue and we haven't seen any improvements yet as more transfers on our system are still pending. We sincerely apologize for the experience.
Mar 16, 14:39 CET

Identified - Transfers to bank accounts in Nigeria might experience a slight delay due to a downtime from one of our technical partners. We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.
Mar 15, 16:45 CET

Mar 21, 2023

No incidents reported.

Mar 20, 2023

Mar 19, 2023

South Africa: Degraded 3D Secure Performance

Resolved - This incident has been resolved.
Mar 19, 05:05 CET

Monitoring - Bankserv is currently performing maintenance on 3D Secure servers. Transactions are processing at the moment, but we have seen an increase in 3D Secure errors. Maintenance is set to conclude at 5:00 CET. We will continue to monitor.
Mar 19, 01:23 CET

Mar 18, 2023

No incidents reported.

Mar 17, 2023

Mar 16, 2023

Mar 15, 2023

Ghana: MTN Planned Maintenance

Completed - The scheduled maintenance has been completed.
Mar 15, 02:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 00:01 CET

Scheduled - MTN will be performing routine maintenance activities on their infrastructure. We anticipate that this will impact transactions and transfers for the duration of the scheduled maintenance periods.
Mar 10, 18:35 CET

Mar 14, 2023

South Africa: Scheduled Maintenence

Completed - The scheduled maintenance has been completed.
Mar 14, 20:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 19:32 CET

Scheduled - Nedbank will be performing routine networking maintenance. We don't anticipate an impact on transactions.
Mar 14, 07:57 CET