All Systems Operational
API
Operational
Transactions Operational
Cards Operational
Pay with Transfer/EFT Operational
Virtual Account Numbers
Operational
Mobile Money Operational
QR Operational
USSD Operational
Checkout Operational
Dashboard Operational
Transfers
Operational
Webhooks
Operational
Payment Page Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Sep 22, 2023
Resolved - This incident has been resolved.
Sep 22, 06:36 CET
Identified - There is currently an issue affecting MTN Ghana Mobile Money transactions & transfers. The team is working on this issue fixed and we'll update you on any progress
Sep 21, 21:41 CET
Sep 21, 2023
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Resolved - This incident has been resolved.
Sep 15, 09:43 CET
Investigating - Transfers to Stanbic IBTC accounts in might experience a slight delay due to a downtime from the bank. We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.
Sep 14, 21:00 CET
Sep 14, 2023
Sep 13, 2023
Resolved - This incident has been resolved.
Sep 13, 12:31 CET
Monitoring - Transactions have been processing successfully again since 12:38. We will continue to monitor.
Sep 13, 11:43 CET
Investigating - Card transactions are currently failing in South Africa. We are investigating the issue.
Sep 13, 10:43 CET
Sep 12, 2023

No incidents reported.

Sep 11, 2023
Completed - The scheduled maintenance has been completed.
Sep 11, 23:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 21:46 CET
Scheduled - We just received a notice from Ukheshe that they’ll undergo an emergency maintenance exercise for 1 hour tonight, September 11, 2023, from 11 pm - 12 am (SAST).

What does this mean for you?
This maintenance session will affect the Masterpass (Scan to Pay) and SnapScan options on the Paystack Checkout. As a result, customers won’t be able to use the QR code method to pay you from 11 pm to 12 am (SAST), today, September 11, 2023.

To minimize the impact of the downtime on the customer checkout experience, we’ll temporarily remove Masterpass (Scan to Pay) and SnapScan from our payment options between 10:45 pm and 12:15 am (SAST).

Rest assured, you’ll continue to accept payments as usual via our other payment channels — card payments and EFT.

Sep 11, 15:43 CET
Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023
Resolved - This incident has been resolved.
Sep 8, 10:07 CET
Investigating - Titan Trust Bank is currently experiencing a downtime and this will affect confirmation of deposits for top ups.

We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

Sep 8, 09:13 CET