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All Systems Operational
API
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Operational
Transactions
Operational
Cards
Operational
Pay with Transfer/EFT
Operational
Virtual Account Numbers
?
Operational
Mobile Money
Operational
QR
Operational
USSD
Operational
Direct Debit
Operational
Apple Pay
Operational
Checkout
Operational
Dashboard
Operational
Transfers
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Operational
Webhooks
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Operational
Payment Page
Operational
Website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Jul 20, 2025
Resolved -
This incident has been resolved.
Jul 20, 09:57 CET
Jul 20, 09:57 CET
Investigating -
We're currently experiencing downtimes from Zenith Bank affecting Direct Debit and recurring card transactions.
As a result, you may encounter errors when attempting to debit accounts from Zenith bank.
What does this mean for you?
- Attempts to charge bank accounts issued by Zenith Bank via Direct Debit may fail.
- Direct Debit via other banks remain unaffected.
- Cards issued by Zenith bank may experience failure for recurring transactions.
We're actively monitoring the situation and will provide updates as we receive more information from our banking partners.
Jul 20, 09:05 CET
As a result, you may encounter errors when attempting to debit accounts from Zenith bank.
What does this mean for you?
- Attempts to charge bank accounts issued by Zenith Bank via Direct Debit may fail.
- Direct Debit via other banks remain unaffected.
- Cards issued by Zenith bank may experience failure for recurring transactions.
We're actively monitoring the situation and will provide updates as we receive more information from our banking partners.
Jul 20, 09:05 CET
Resolved -
This incident has been resolved.
Jul 20, 09:55 CET
Jul 20, 09:55 CET
Update -
We are continuing to monitor for any further issues.
Jul 20, 09:31 CET
Jul 20, 09:31 CET
Monitoring -
Our processing partners have implemented a fix, and we're now monitoring the results.
Jul 20, 09:30 CET
Jul 20, 09:30 CET
Investigating -
We are seeing an increase in failure rates on transactions with Verve cards.
We have notified the Verve team and are working with them to resolve this issue as quickly as possible. We will provide an update as soon as this has been resolved.
Jul 20, 08:34 CET
We have notified the Verve team and are working with them to resolve this issue as quickly as possible. We will provide an update as soon as this has been resolved.
Jul 20, 08:34 CET
Jul 19, 2025
Resolved -
This incident has been resolved.
Jul 19, 05:03 CET
Jul 19, 05:03 CET
Investigating -
Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.
Jul 18, 21:17 CET
Jul 18, 21:17 CET
Jul 18, 2025
Jul 17, 2025
No incidents reported.
Jul 16, 2025
Completed -
The scheduled maintenance has been completed.
Jul 16, 23:00 CET
Jul 16, 23:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:00 CET
Jul 16, 22:00 CET
Scheduled -
Our bank transfer partner, Pesalink will undergo a system maintenance from 17th July 2025 00:00 to 17th July 2025 01:00 EAT.
During that time, transfers to bank via Paystack might experience some service disruption. However, transfers to MPESA/Paybill/Till will not be affected.
Jul 16, 07:39 CET
During that time, transfers to bank via Paystack might experience some service disruption. However, transfers to MPESA/Paybill/Till will not be affected.
Jul 16, 07:39 CET
Jul 15, 2025
No incidents reported.
Jul 14, 2025
Resolved -
This incident has been resolved.
Jul 14, 19:15 CET
Jul 14, 19:15 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 14, 18:04 CET
Jul 14, 18:04 CET
Investigating -
Our partner, Wix, is currently experiencing issues with our integration on their platform, which is affecting merchants who use Paystack on their Wix websites. As a result, some customers are unable to complete payments at checkout.
We’re actively liaising with the Wix team to resolve the issue and restore full service as soon as possible. We’ll continue to share updates here as we learn more.
Jul 14, 16:25 CET
We’re actively liaising with the Wix team to resolve the issue and restore full service as soon as possible. We’ll continue to share updates here as we learn more.
Jul 14, 16:25 CET
Completed -
The scheduled maintenance has been completed.
Jul 14, 05:00 CET
Jul 14, 05:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 19:00 CET
Jul 13, 19:00 CET
Scheduled -
Our acquiring partner, Nedbank, will be conducting scheduled maintenance on Sunday, 13 July 2025, starting at 00:00 and concluding at 06:00 (SAST).
What does this mean for you?
Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions during the maintenance window.
Should you have any questions or concerns, please reach out to us on support@paystack.com
Jul 11, 12:27 CET
What does this mean for you?
Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions during the maintenance window.
Should you have any questions or concerns, please reach out to us on support@paystack.com
Jul 11, 12:27 CET
Jul 13, 2025
Completed -
The scheduled maintenance has been completed.
Jul 13, 05:00 CET
Jul 13, 05:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:00 CET
Jul 12, 23:00 CET
Scheduled -
Our acquiring partner, Nedbank, will be conducting scheduled maintenance on Sunday, 13 July 2025, starting at 00:00 and concluding at 06:00 (SAST).
What does this mean for you?
Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions during the maintenance window.
Should you have any questions or concerns, please reach out to us on support@paystack.com
Jul 11, 12:24 CET
What does this mean for you?
Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions during the maintenance window.
Should you have any questions or concerns, please reach out to us on support@paystack.com
Jul 11, 12:24 CET
Jul 12, 2025
Jul 11, 2025
Resolved -
This incident has been resolved.
Jul 11, 11:12 CET
Jul 11, 11:12 CET
Investigating -
We are currently experiencing a downtime on the Direct Debit channel. As a result, you may encounter errors when attempting to debit an account.
What does this mean for you?
- Attempts to charge bank accounts via Direct Debit may fail.
- Attempts to link bank accounts may also fail.
Next Steps:
We're actively investigating and monitoring the situation and will provide updates as we receive more information.
Jul 10, 18:24 CET
What does this mean for you?
- Attempts to charge bank accounts via Direct Debit may fail.
- Attempts to link bank accounts may also fail.
Next Steps:
We're actively investigating and monitoring the situation and will provide updates as we receive more information.
Jul 10, 18:24 CET
Jul 10, 2025
Resolved -
This incident has been resolved.
Jul 10, 13:17 CET
Jul 10, 13:17 CET
Investigating -
Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, customers are not getting PIN prompt at checkout. We're currently liaising with them to fix the issues and restore the service.
Jul 10, 11:46 CET
Jul 10, 11:46 CET
Jul 9, 2025
Resolved -
This incident has been resolved.
Jul 9, 15:21 CET
Jul 9, 15:21 CET
Investigating -
Users on Fiberone's network in Lagos, Nigeria are currently unable to access Paystack's services, including the Dashboard and Checkout.
Our services are fully operational and accessible. In the meantime, you may consider using an alternative internet provider to access Paystack's services.
We are working with Fiberone to fix this issue as soon as possible.
We'll continue to monitor the situation closely and keep you updated.
Jul 8, 12:56 CET
Our services are fully operational and accessible. In the meantime, you may consider using an alternative internet provider to access Paystack's services.
We are working with Fiberone to fix this issue as soon as possible.
We'll continue to monitor the situation closely and keep you updated.
Jul 8, 12:56 CET
Jul 8, 2025
Completed -
The scheduled maintenance has been completed.
Jul 8, 23:00 CET
Jul 8, 23:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 21:45 CET
Jul 8, 21:45 CET
Scheduled -
Our bank transfer partner, Pesalink will undergo a system maintenance from 8th July 2025 23:45 to 9th July 2025 01:00 EAT.
During that time, transfers to bank via Paystack might experience some service disruption. However, transfers to MPESA/Paybill/Till will not be affected.
Jul 8, 15:15 CET
During that time, transfers to bank via Paystack might experience some service disruption. However, transfers to MPESA/Paybill/Till will not be affected.
Jul 8, 15:15 CET
Jul 7, 2025
Resolved -
This incident has been resolved.
Jul 7, 16:34 CET
Jul 7, 16:34 CET
Investigating -
We are seeing an increase in failure rates on cards issued by Zenith Bank. This is due to a downtime at the bank.
We have notified the Zenith bank team and are in close contact with them to resolve this issue as quickly as possible.
Jul 7, 15:00 CET
We have notified the Zenith bank team and are in close contact with them to resolve this issue as quickly as possible.
Jul 7, 15:00 CET
Jul 6, 2025
Completed -
The scheduled maintenance has been completed.
Jul 6, 05:00 CET
Jul 6, 05:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 23:00 CET
Jul 5, 23:00 CET
Scheduled -
Our acquiring partner, Nedbank, will be conducting scheduled maintenance on Sunday, 6 July 2025, starting at 00:00 and concluding at 06:00 (SAST).
What does this mean for you?
Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions during the maintenance window.
Should you have any questions or concerns, please reach out to us on support@paystack.com
Jul 2, 18:52 CET
What does this mean for you?
Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions during the maintenance window.
Should you have any questions or concerns, please reach out to us on support@paystack.com
Jul 2, 18:52 CET