All Systems Operational
API ? Operational
Transactions Operational
Cards Operational
Pay with Transfer/EFT Operational
Virtual Account Numbers ? Operational
Mobile Money Operational
QR Operational
USSD Operational
Checkout Operational
Dashboard Operational
Transfers ? Operational
Webhooks ? Operational
Payment Page Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Jul 19, 2024

No incidents reported today.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Resolved - This incident has been resolved.
Jul 17, 17:50 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 17:43 CET
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 16:51 CET
Investigating - We are noticing delays in confirming bank transfers to Paystack Titan accounts.

We are currently looking into this and working to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

Jul 17, 14:09 CET
Jul 16, 2024
Resolved - This incident has been resolved.
Jul 16, 18:41 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 18:10 CET
Investigating - We are seeing an increase in failure rate on bank transfers to Paystack Titan accounts.

We are currently looking into this and working to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

Jul 16, 16:23 CET
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024
Resolved - Transactions have been processing normally again since 11:10 SAST.
Jul 8, 10:54 CET
Identified - 3DS transactions for Capitec-issued cards are currently failing. The issue has been escalated to our 3rd-party partners.
Jul 8, 08:40 CET
Resolved - This incident has been resolved.
Jul 8, 09:00 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 4, 11:21 CET
Investigating - We are seeing an increase in failure rates on transactions through Verve cards.
We have notified the Verve team and are working with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved

Jul 4, 10:34 CET
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.