Update - The pay with bank option for GTB is turned off pending when we hear back from the bank.
Dec 12, 10:43 CET
Update - We are leaving the pay with bank option for GTB turned on and will be manually confirming payments. Expect transaction status to be delayed for up to an hour while this is being looked into.
Dec 12, 09:56 CET
Identified - We are having an issue where we cannot communicate with GTB to confirm payments made via their iBank platform (pay with bank). We are turning off the option until the issue is resolved. If you have been debited, please contact support@paystack.com with the email address used at the point of payment so we can look into it.
Dec 12, 09:40 CET
Update - UBA has been turned off on the list of banks till the issue is resolved. As soon as we get an update from the UBA team, we will reenable it for all businesses.
Dec 8, 08:51 CET
Identified - UBA is having an issue with its direct debit system and as such, Pay With Bank transactions on UBA are failing with the response "An error occurred".

We have escalated this to the bank and a fix is being implemented
Dec 3, 13:44 CET
Website   Operational
Dashboard   Operational
API   ? Operational
Checkout/Paystack JS   Operational
Transfers   ? Operational
Webhooks   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Throughput
Fetching
API Response Time
Fetching
Past Incidents
Dec 16, 2018

No incidents reported today.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018
Resolved - This incident has been resolved.
Dec 12, 09:36 CET
Identified - The sole processor of Verve cards is having some transaction issues. As a result, all verve card transactions are failing. The processor is looking into this and we'll send an update soon as this is fixed
Dec 11, 21:36 CET
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.