Update - We're currently observing a high rate of failures for card transactions issued by UBA, as well as transfers to UBA bank accounts. This is due to a downtime on UBA's end.
We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.
May 10, 2025 - 10:54 CET
We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.
May 10, 2025 - 10:54 CET
Investigating - We're currently observing a high rate of failures for card transactions issued by UBA, as well as transfers to UBA bank accounts. This is due to a downtime on UBA's end.
We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.
May 10, 2025 - 10:48 CET
We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.
May 10, 2025 - 10:48 CET
Monitoring - We're seeing improved stability with Direct Debit on Zenith Bank, while Union Bank is still being monitored. We'll share further updates as more information becomes available.
May 09, 2025 - 12:50 CET
May 09, 2025 - 12:50 CET
Investigating - We're currently experiencing downtimes from Zenith Bank and Union Bank, affecting Direct Debit.
As a result, you may encounter errors when attempting to debit accounts from either bank.
What does this mean for you?
- Attempts to charge bank accounts issued by Zenith Bank and Union Bank via Direct Debit may fail.
- Direct Debit via other banks remain unaffected.
- Cards issued by both Zenith bank and Union bank are also unaffected
We're actively monitoring the situation and will provide updates as we receive more information from our banking partners.
May 08, 2025 - 12:45 CET
As a result, you may encounter errors when attempting to debit accounts from either bank.
What does this mean for you?
- Attempts to charge bank accounts issued by Zenith Bank and Union Bank via Direct Debit may fail.
- Direct Debit via other banks remain unaffected.
- Cards issued by both Zenith bank and Union bank are also unaffected
We're actively monitoring the situation and will provide updates as we receive more information from our banking partners.
May 08, 2025 - 12:45 CET
Investigating - Bank transfers to First National Bank accounts are failing due to an ongoing issue with the bank’s internal systems.
First National Bank & GhIPSS teams have been engaged to restore the service as quickly as possible. We will provide an update as soon as it has been resolved.
May 06, 2025 - 09:02 CET
First National Bank & GhIPSS teams have been engaged to restore the service as quickly as possible. We will provide an update as soon as it has been resolved.
May 06, 2025 - 09:02 CET
API
?
Operational
Transactions
Degraded Performance
Cards
Degraded Performance
Pay with Transfer/EFT
Degraded Performance
Virtual Account Numbers
?
Operational
Mobile Money
Operational
QR
Operational
USSD
Operational
Direct Debit
Degraded Performance
Checkout
Operational
Dashboard
Operational
Transfers
?
Degraded Performance
Webhooks
?
Operational
Payment Page
Operational
Website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance