Paystack Status

All Systems Operational

API Operational

Transactions Operational

Cards Operational

Pay with Transfer/EFT Operational

Virtual Account Numbers Operational

Mobile Money Operational

QR Operational

USSD Operational

Direct Debit Operational

Checkout Operational

Dashboard Operational

Transfers Operational

Webhooks Operational

Payment Page Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Mar 17, 2025

South Africa: Capitec-issued card failing 3DS

Resolved - This incident has been resolved.
Mar 17, 01:01 CET

Identified - 3DS transactions are currently failing for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.
Mar 16, 22:04 CET

Mar 16, 2025

Nigeria: Downtime on Wema Virtual Accounts

Resolved - This incident has been resolved.
Mar 16, 14:04 CET

Update - We are continuing to investigate this issue.
Mar 16, 13:56 CET

Investigating - We are currently experiencing intermittent downtime for transactions into Wema virtual accounts, which affects our Dedicated Virtual Account (DVA) products.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you informed and provide further updates once the issue is resolved.

Thank you for your patience and understanding during this time.
Mar 13, 19:55 CET

Nigeria: Verve Cards Planned Maintenance: 15 March 2025 - 16 March 2025

Completed - The scheduled maintenance has been completed.
Mar 16, 05:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 22:00 CET

Scheduled - Verve will undergo scheduled maintenance on their platforms between Saturday, 15 March 2025 and Sunday, 16 March 2025.

What does this mean for you?
During this window, Verve cards may be unavailable or experience intermittent downtime. You can still accept payments via other Card types like Mastercard or Visa and payment methods like Pay with Transfer, Bank, Direct Debit etc.

We’ll provide updates as the maintenance progresses and once we receive feedback that their services are fully restored. We apologise for any inconvenience and appreciate your patience.
Mar 14, 18:19 CET

Mar 15, 2025

Mar 14, 2025

Ghana: Downtime with Telecel service

Resolved - This incident has been resolved.
Mar 14, 16:42 CET

Investigating - Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions. As a result, most Telecel transactions are failing.

We're currently liaising with them to fix the issues and restore the service.
Mar 14, 10:11 CET

Mar 13, 2025

Mar 12, 2025

Users are unable to login into their dashboard

Resolved - The incident has been resolved. Thank you for your patience.
Mar 12, 22:23 CET

Monitoring - We have rolled out a fix and are monitoring the results
Mar 12, 21:46 CET

Update - The team is still in the process of implementing and rolling out a fix for the issue.

We again apologize for the inconvenience and appreciate your patience as we work to restore service.
Mar 12, 21:15 CET

Identified - Our team has isolated the root cause and are actively implementing a fix. Users are currently unable to access their dashboard, and existing sessions may get invalidated.

We apologize for the inconvenience and appreciate your patience as we work to restore service.
Mar 12, 19:37 CET

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

Nigeria: Downtime on Zenith Bank card transactions

Resolved - This incident has been resolved.
Mar 9, 17:44 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 15:42 CET

Investigating - We are seeing an increase in failure rates on cards issued by Zenith Bank. This is due to a downtime at the bank.

We have notified the Zenith bank team and are in close contact with them to resolve this issue as quickly as possible.
Mar 9, 09:51 CET

Mar 8, 2025

No incidents reported.

Mar 7, 2025

Nigeria: Maintenance on the Direct Debit Account Linking service

Completed - The scheduled maintenance has been completed.
Mar 7, 23:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 22:00 CET

Scheduled - Due to some urgent maintenance, the Direct Debit account linking service will be temporarily unavailable today between 10:00 PM and 11:00 PM WAT. During this period, your customers will not be able to link their accounts for recurring payment.

However, initiating a direct debit charge will continue to work normally, same with all other payment channels. Normal operations will resume immediately after the maintenance is completed
Mar 7, 20:14 CET

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

Nigeria: Downtime on GTBank Card Transactions

Resolved - This incident has been resolved.
Mar 3, 14:00 CET

Investigating - We are seeing an increase in failure rates on Cards issued by GTBank. This is due to a downtime on the bank's end.

We have notified the GTBank team and are in close contact with them to resolve this issue as quickly as possible.
Mar 3, 11:59 CET

Ghana: Partner downtime impacting mobile money transactions

Resolved - This incident has been resolved.
Mar 3, 11:29 CET

Investigating - Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing.

We're currently liaising with them to fix the issues and restore the service. Please bear with us.
Mar 3, 09:38 CET