Paystack Status

All Systems Operational

API Operational

Transactions Operational

Pay with Transfer transactions Operational

Checkout Operational

Virtual Account Numbers Operational

Transfers Operational

Webhooks Operational

Dashboard Operational

Website Operational

Payment Page Operational

BVN Resolve Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Throughput

Fetching

API Response Time

Fetching

Past Incidents

Oct 17, 2021

Issues with transactions on the Paystack API

Resolved - This issue has been resolved, and Pay with Transfers is now available
Oct 17, 11:06 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 17:13 CET

Identified - We've identified the processes which led to a spike and we're currently working on a fix. The Pay with Transfer channel has been temporarily turned off in the meantime while we look into this.
Oct 16, 11:55 CET

Investigating - We are currently experiencing an issue causing high response times on the Paystack API. Customers might experience errors on trying to initiate or complete transactions. Our Engineering team is currently investigating the issue.
Oct 16, 11:36 CET

Oct 16, 2021

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

Issue Processing Pay with Transfer Payments

Resolved - This incident has been resolved.
Oct 13, 15:08 CET

Investigating - We are currently experiencing an issue where we're not being notified for successful payments to Wema Bank accounts via our Pay with Transfer channel. We've escalated to the Wema team and they're currently looking into this.
Oct 13, 13:58 CET

Partial Downtime on Paystack API

Resolved - A fix has been implemented and we are monitoring the results.
Oct 13, 11:45 CET

Oct 12, 2021

High Response time on the Paystack API

Resolved - This incident has been resolved.
Oct 12, 23:45 CET

Identified - Our Engineering team is currently investigating an issue causing a spike in our API response time.
Oct 12, 22:54 CET

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

Downtime on Verve Transaction

Resolved - This incident has been resolved.
Oct 8, 18:58 CET

Investigating - We are seeing some successful transactions from Verve cards, however, we're experiencing an issues causing some transactions to fail with the error 'Auth Data Error'. Our team is currently investigating this.
Oct 7, 16:49 CET

Identified - We're experiencing an issue causing transactions via Verve to fail. The Verve team is aware of this issue and are working on a fix.
Oct 6, 19:07 CET

Oct 7, 2021

Oct 6, 2021

Oct 5, 2021

Error Processing Verve Transactions

Resolved - This incident has been resolved.
Oct 5, 05:15 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 11:53 CET

Identified - We have identified an issue causing our requests to process Verve cards to time out. The Verve team is aware of the issue and are currently working on a fix. We'll share an update as soon as this is resolved.
Oct 4, 11:23 CET

Oct 4, 2021

Oct 3, 2021

No incidents reported.