All Systems Operational
API ? Operational
Transactions Operational
Cards Operational
Pay with Transfer/EFT Operational
Virtual Account Numbers ? Operational
Mobile Money Operational
QR Operational
USSD Operational
Checkout Operational
Dashboard Operational
Transfers ? Operational
Webhooks ? Operational
Payment Page Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Resolved - This incident has been resolved.
Apr 15, 06:11 CET
Monitoring - Success rates have been stable since 3:40 SAST. We will continue to monitor.
Apr 15, 03:14 CET
Investigating - We are currently seeing an increased rate of failure for card transactions. The issue has been escalated to our third-party partners.
Apr 15, 00:49 CET
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Resolved - This incident has been resolved.
Apr 11, 11:52 CET
Identified - There are currently intermittent connectivity issues on the Scan to Pay and Snapscan platform. Customers may not be able to transact use these payment methods. Our 3rd-party partner is actively working on a fix.
Apr 11, 11:05 CET
Apr 10, 2024

No incidents reported.

Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 21:00 CET
Scheduled - Our payment partner, Ukheshe, will be performing emergency maintenance on 9 April at 22:00 (SAST) for one hour.

What does this mean for you?
During this period, there may be intermittent service impact on the Scan to Pay and SnapScan payment methods.

Rest assured that if there is any disruption to these services, your customers will still be able to make payments via our other payment channels, including direct card payments, Apple Pay and Ozow EFT.

In the event of prolonged disruption, Scan to Pay and SnapScan will be temporarily hidden from your customers to minimize the impact on ongoing transactions.

Apr 9, 16:07 CET
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.