Paystack Status

All Systems Operational

API

Operational

Transactions Operational

Cards Operational

Pay with Transfer/EFT Operational

Virtual Account Numbers

Operational

Mobile Money Operational

QR Operational

USSD Operational

Checkout Operational

Dashboard Operational

Transfers

Operational

Webhooks

Operational

Payment Page Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Sep 22, 2023

Ghana: Major Downtime on MTN Mobile Money Transactions & Transfers

Resolved - This incident has been resolved.
Sep 22, 06:36 CET

Identified - There is currently an issue affecting MTN Ghana Mobile Money transactions & transfers. The team is working on this issue fixed and we'll update you on any progress
Sep 21, 21:41 CET

Sep 21, 2023

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

Nigeria: Delay in completing transfers to Stanbic IBTC Bank

Resolved - This incident has been resolved.
Sep 15, 09:43 CET

Investigating - Transfers to Stanbic IBTC accounts in might experience a slight delay due to a downtime from the bank. We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.
Sep 14, 21:00 CET

Sep 14, 2023

Sep 13, 2023

South Africa: Card transactions failing

Resolved - This incident has been resolved.
Sep 13, 12:31 CET

Monitoring - Transactions have been processing successfully again since 12:38. We will continue to monitor.
Sep 13, 11:43 CET

Investigating - Card transactions are currently failing in South Africa. We are investigating the issue.
Sep 13, 10:43 CET

Sep 12, 2023

No incidents reported.

Sep 11, 2023

South Africa: QR emergency maintenance

Completed - The scheduled maintenance has been completed.
Sep 11, 23:15 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 21:46 CET

Scheduled - We just received a notice from Ukheshe that they’ll undergo an emergency maintenance exercise for 1 hour tonight, September 11, 2023, from 11 pm - 12 am (SAST).

What does this mean for you?
This maintenance session will affect the Masterpass (Scan to Pay) and SnapScan options on the Paystack Checkout. As a result, customers won’t be able to use the QR code method to pay you from 11 pm to 12 am (SAST), today, September 11, 2023.

To minimize the impact of the downtime on the customer checkout experience, we’ll temporarily remove Masterpass (Scan to Pay) and SnapScan from our payment options between 10:45 pm and 12:15 am (SAST).

Rest assured, you’ll continue to accept payments as usual via our other payment channels — card payments and EFT.
Sep 11, 15:43 CET

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

Delay in completing transfers into Titan Trust Bank

Resolved - This incident has been resolved.
Sep 8, 10:07 CET

Investigating - Titan Trust Bank is currently experiencing a downtime and this will affect confirmation of deposits for top ups.

We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.
Sep 8, 09:13 CET