South Africa: Increased failure rate for 3DS transactions

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Oct 19, 2024 - 18:13 CET

Monitoring

Success rates have been stable since 17:45 SAST. We will continue to monitor.

Posted Oct 19, 2024 - 17:41 CET

Investigating

We are seeing an increased rate of failure for 3D Secure transaction with Mastercard. We have escalated it to our 3rd-party partners.

Posted Oct 19, 2024 - 16:44 CET

This incident affected: Transactions (Cards, QR).