Paystack Status - Incident history https://status.paystack.com Paystack Sun, 15 Mar 2026 21:00:00 +0000 South Africa: Absa Scheduled Maintenance Type: Maintenance Affected Components: EFT payments Mar 15, 21:00:00 GMT+0 - Identified - Our acquiring partner, Absa, will be conducting scheduled maintenance on **Saturday,​ 15 March​ 2026**, starting at **23:00** and concluding ​a​t **05:00 on Sunday, 16 March** (SAST). **What does this mean for you?** Absa Pay via Ozow may be available intermittently during the maintenance window. Customers can continue to pay via our other channels. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Type: Maintenance

Affected Components:

<p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Absa, will be conducting scheduled maintenance on **Saturday,​ 15 March​ 2026**, starting at **23:00** and concluding ​a​t **05:00 on Sunday, 16 March** (SAST). **What does this mean for you?** Absa Pay via Ozow may be available intermittently during the maintenance window. Customers can continue to pay via our other channels. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> ]]> Sun, 15 Mar 2026 21:00:00 +0000 https://status.paystack.com/maintenance/cmmp1ev0c044glq3xsqe46b43 https://status.paystack.com/maintenance/cmmp1ev0c044glq3xsqe46b43 Nigeria: Interswitch Scheduled Maintenance Type: Maintenance Duration: 20 hours Affected Components: Cards Mar 13, 23:00:00 GMT+0 - Identified - Our processing partner, Interswitch, will carry out scheduled maintenance from **Saturday, 14 March 2026, at 00:00** to **05:00 (WAT)**. **What this means for you** You may experience some disruption with processing **Verve card transactions** during this period. If you have any questions or concerns, please contact us at [**support@paystack.com**](mailto:support@paystack.com). Mar 13, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 14, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 20 hours

Affected Components:

<p><small>Mar <var data-var='date'> 13</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our processing partner, Interswitch, will carry out scheduled maintenance from **Saturday, 14 March 2026, at 00:00** to **05:00 (WAT)**. **What this means for you** You may experience some disruption with processing **Verve card transactions** during this period. If you have any questions or concerns, please contact us at [**support@paystack.com**](mailto:support@paystack.com)..</p> <p><small>Mar <var data-var='date'> 13</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 13 Mar 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmmnaorc9004htly1awjbfx2l https://status.paystack.com/maintenance/cmmnaorc9004htly1awjbfx2l Ghana: Telecel System Downtime Type: Incident Duration: 18 hours and 48 minutes Affected Components: Mobile Money Mar 8, 11:04:48 GMT+0 - Investigating - Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service. Mar 9, 05:53:10 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 18 hours and 48 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>11:04:48</var> GMT+0</small><br><strong>Investigating</strong> - Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>05:53:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 8 Mar 2026 11:04:48 +0000 https://status.paystack.com/incident/cmmhnayfu0kv7u4ephigtm3ec https://status.paystack.com/incident/cmmhnayfu0kv7u4ephigtm3ec Ghana: MTN System Downtime Type: Incident Duration: 3 hours and 30 minutes Affected Components: Mobile Money, Mobile Money Mar 8, 10:27:45 GMT+0 - Investigating - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Mar 8, 12:33:45 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 8, 13:57:30 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 30 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>10:27:45</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>12:33:45</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>13:57:30</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 8 Mar 2026 10:27:45 +0000 https://status.paystack.com/incident/cmmhlzb7x02wkjcwnvt1kqvj5 https://status.paystack.com/incident/cmmhlzb7x02wkjcwnvt1kqvj5 South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: QR, Cards Mar 7, 22:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 8 March​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Mar 7, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 8, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 8 March​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 7 Mar 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmmf0n8sb009u11al1azayn5l https://status.paystack.com/maintenance/cmmf0n8sb009u11al1azayn5l Ghana: Telecel System Downtime Type: Incident Duration: 16 hours and 28 minutes Affected Components: Mobile Money Mar 7, 17:44:36 GMT+0 - Investigating - Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service. Mar 8, 10:12:31 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 16 hours and 28 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>17:44:36</var> GMT+0</small><br><strong>Investigating</strong> - Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service..</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>10:12:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 7 Mar 2026 17:44:36 +0000 https://status.paystack.com/incident/cmmgm59g60ae8iid33cjkm3y5 https://status.paystack.com/incident/cmmgm59g60ae8iid33cjkm3y5 Degraded Performance on Verve Card Processing Type: Incident Duration: 7 hours and 50 minutes Affected Components: Cards Mar 7, 08:38:03 GMT+0 - Investigating - We are currently seeing an increased number of failed transactions for **Verve cards** due to downtime from one of our processing partners. As a result, some payments made with Verve cards may fail. **Other card types and payment channels are operating normally.** We are actively working with our partner to resolve the issue and will share updates as soon as more information is available. We apologize for the inconvenience and appreciate your patience. Mar 7, 12:27:18 GMT+0 - Monitoring - Our processing partner has implemented a fix, and we're monitoring. Mar 7, 16:28:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 hours and 50 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>08:38:03</var> GMT+0</small><br><strong>Investigating</strong> - We are currently seeing an increased number of failed transactions for **Verve cards** due to downtime from one of our processing partners. As a result, some payments made with Verve cards may fail. **Other card types and payment channels are operating normally.** We are actively working with our partner to resolve the issue and will share updates as soon as more information is available. We apologize for the inconvenience and appreciate your patience..</p> <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>12:27:18</var> GMT+0</small><br><strong>Monitoring</strong> - Our processing partner has implemented a fix, and we're monitoring..</p> <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>16:28:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 7 Mar 2026 08:38:03 +0000 https://status.paystack.com/incident/cmmg2mdtz051zdgtm2ik7n6b2 https://status.paystack.com/incident/cmmg2mdtz051zdgtm2ik7n6b2 Ghana: MTN System Downtime Type: Incident Duration: 4 hours and 51 minutes Affected Components: Mobile Money, Mobile Money Mar 6, 10:35:58 GMT+0 - Investigating - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Mar 6, 11:03:45 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 6, 15:26:32 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 51 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>10:35:58</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>11:03:45</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>15:26:32</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 6 Mar 2026 10:35:58 +0000 https://status.paystack.com/incident/cmmere6re058mndzzaz8qht2q https://status.paystack.com/incident/cmmere6re058mndzzaz8qht2q Degraded Performance on Verve Card Processing Type: Incident Duration: 2 hours and 13 minutes Affected Components: Cards Mar 6, 07:59:06 GMT+0 - Investigating - We are currently seeing an increased number of failed transactions for **Verve cards** due to downtime from one of our processing partners. As a result, some payments made with Verve cards may fail. **Other card types and payment channels are operating normally.** We are actively working with our partner to resolve the issue and will share updates as soon as more information is available. We apologize for the inconvenience and appreciate your patience. Mar 6, 10:12:19 GMT+0 - Resolved - Verve cards are now processing normally again. We apologize again for any inconvenience this might have caused. Type: Incident

Duration: 2 hours and 13 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>07:59:06</var> GMT+0</small><br><strong>Investigating</strong> - We are currently seeing an increased number of failed transactions for **Verve cards** due to downtime from one of our processing partners. As a result, some payments made with Verve cards may fail. **Other card types and payment channels are operating normally.** We are actively working with our partner to resolve the issue and will share updates as soon as more information is available. We apologize for the inconvenience and appreciate your patience..</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>10:12:19</var> GMT+0</small><br><strong>Resolved</strong> - Verve cards are now processing normally again. We apologize again for any inconvenience this might have caused..</p> ]]> Fri, 6 Mar 2026 07:59:06 +0000 https://status.paystack.com/incident/cmmelsg0n03ons5a20ldpckxe https://status.paystack.com/incident/cmmelsg0n03ons5a20ldpckxe Ghana: MTN System Downtime Type: Incident Duration: 8 hours and 25 minutes Affected Components: Mobile Money, Mobile Money Mar 5, 19:44:03 GMT+0 - Investigating - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Mar 6, 04:09:19 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 hours and 25 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>19:44:03</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>04:09:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 5 Mar 2026 19:44:03 +0000 https://status.paystack.com/incident/cmmdvj5o807vp11oyu36qmshn https://status.paystack.com/incident/cmmdvj5o807vp11oyu36qmshn Ghana: MTN System Downtime Type: Incident Duration: 4 hours and 15 minutes Affected Components: Mobile Money, Mobile Money Mar 5, 11:08:38 GMT+0 - Investigating - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Mar 5, 13:13:54 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 5, 15:23:55 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 15 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>11:08:38</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>13:13:54</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>15:23:55</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 5 Mar 2026 11:08:38 +0000 https://status.paystack.com/incident/cmmdd4c180031snpg9bgveivf https://status.paystack.com/incident/cmmdd4c180031snpg9bgveivf Ghana: MTN System Downtime Type: Incident Duration: 10 hours and 39 minutes Affected Components: Mobile Money, Mobile Money Mar 4, 18:49:52 GMT+0 - Investigating - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Mar 5, 05:28:31 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 hours and 39 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>18:49:52</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>05:28:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 4 Mar 2026 18:49:52 +0000 https://status.paystack.com/incident/cmmce5mie02xaxkz22cuh24f3 https://status.paystack.com/incident/cmmce5mie02xaxkz22cuh24f3 Issues exporting data from the Dashboard Type: Incident Duration: 2 days, 3 hours and 9 minutes Affected Components: Email Exports Mar 5, 17:20:00 GMT+0 - Resolved - This incident has been resolved. Mar 4, 15:49:50 GMT+0 - Identified - You might experience issues in retrieving your most recent data via email. Our Engineering team has identified the root of the issue and is implementing a fix. This currently impacts your data from the last 41hrs. The ETA for resolution right now is around 36hrs. Mar 5, 12:07:15 GMT+0 - Monitoring - You might experience issues in retrieving your most recent data via email. Our Engineering team has identified the root of the issue and is implementing a fix. This currently impacts your data from the last 6hrs. The ETA for resolution right now is around 12hrs. Mar 3, 14:11:16 GMT+0 - Investigating - You might experience issues in retrieving your most recent data (data from the last 96hrs) via email. Our Engineering team has identified the root of the issue and is implementing a fix. We will share more updates on the ETA soon. Type: Incident

Duration: 2 days, 3 hours and 9 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>17:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>15:49:50</var> GMT+0</small><br><strong>Identified</strong> - You might experience issues in retrieving your most recent data via email. Our Engineering team has identified the root of the issue and is implementing a fix. This currently impacts your data from the last 41hrs. The ETA for resolution right now is around 36hrs..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>12:07:15</var> GMT+0</small><br><strong>Monitoring</strong> - You might experience issues in retrieving your most recent data via email. Our Engineering team has identified the root of the issue and is implementing a fix. This currently impacts your data from the last 6hrs. The ETA for resolution right now is around 12hrs..</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>14:11:16</var> GMT+0</small><br><strong>Investigating</strong> - You might experience issues in retrieving your most recent data (data from the last 96hrs) via email. Our Engineering team has identified the root of the issue and is implementing a fix. We will share more updates on the ETA soon..</p> ]]> Tue, 3 Mar 2026 14:11:16 +0000 https://status.paystack.com/incident/cmmaoriml0351hs2b8pymunwf https://status.paystack.com/incident/cmmaoriml0351hs2b8pymunwf South Africa: Increase in card transaction failure rates Type: Incident Duration: 18 minutes Affected Components: Cards Mar 2, 20:38:18 GMT+0 - Investigating - We are seeing an increase in card transaction failure rates. The issue has been escalated to our 3rd party partners. Mar 2, 20:49:39 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 2, 20:55:54 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 18 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>20:38:18</var> GMT+0</small><br><strong>Investigating</strong> - We are seeing an increase in card transaction failure rates. The issue has been escalated to our 3rd party partners..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>20:49:39</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>20:55:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 2 Mar 2026 20:38:18 +0000 https://status.paystack.com/incident/cmm9n5dh10146tjjsrk9fw3fg https://status.paystack.com/incident/cmm9n5dh10146tjjsrk9fw3fg Kenya: MPESA System Downtime Type: Incident Duration: 1 hour and 22 minutes Affected Components: M-PESA Mar 1, 09:14:26 GMT+0 - Investigating - Our partner, MPESA, is currently having a downtime on their platform, which is affecting mobile money transactions. As a result, most MPESA STK PUSH transactions are failing. However, transactions via Paybill are successful. Please advise customers to make payments via MPESA paybill or other payment channels like Pesalink , Card or Airtel Money. We're currently liaising with them to fix the issues and restore the service. Mar 1, 10:35:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 22 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>09:14:26</var> GMT+0</small><br><strong>Investigating</strong> - Our partner, MPESA, is currently having a downtime on their platform, which is affecting mobile money transactions. As a result, most MPESA STK PUSH transactions are failing. However, transactions via Paybill are successful. Please advise customers to make payments via MPESA paybill or other payment channels like Pesalink , Card or Airtel Money. We're currently liaising with them to fix the issues and restore the service..</p> <p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>10:35:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 1 Mar 2026 09:14:26 +0000 https://status.paystack.com/incident/cmm7ja2t40l07ckvbavo1fr3h https://status.paystack.com/incident/cmm7ja2t40l07ckvbavo1fr3h Nigeria: Paystack Direct Debit Downtime Type: Incident Duration: 9 hours and 27 minutes Affected Components: Direct Debit Feb 27, 10:11:24 GMT+0 - Investigating - The Central Switch is experiencing an issue causing Direct Debit account linking and payment attempts to fail. We are in communication with them to restore service as soon as possible. Feb 27, 19:38:12 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 hours and 27 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>10:11:24</var> GMT+0</small><br><strong>Investigating</strong> - The Central Switch is experiencing an issue causing Direct Debit account linking and payment attempts to fail. We are in communication with them to restore service as soon as possible..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>19:38:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 27 Feb 2026 10:11:24 +0000 https://status.paystack.com/incident/cmm4qfmkr01p18vl4ztq2mxcb https://status.paystack.com/incident/cmm4qfmkr01p18vl4ztq2mxcb Impact on Webhooks Processing Type: Incident Duration: 11 hours and 43 minutes Affected Components: Webhooks Feb 26, 17:22:29 GMT+0 - Investigating - Please note that we're currently investigating an issue affecting regular processing of our webhooks. Feb 27, 05:05:38 GMT+0 - Resolved - This incident has been resolved. Feb 26, 18:23:03 GMT+0 - Identified - Root cause of the issue has been identified and a fix is in progress. Feb 26, 18:40:57 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 11 hours and 43 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>17:22:29</var> GMT+0</small><br><strong>Investigating</strong> - Please note that we're currently investigating an issue affecting regular processing of our webhooks. .</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>05:05:38</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>18:23:03</var> GMT+0</small><br><strong>Identified</strong> - Root cause of the issue has been identified and a fix is in progress. .</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>18:40:57</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Thu, 26 Feb 2026 17:22:29 +0000 https://status.paystack.com/incident/cmm3qe65708tl5qas6gljw7zj https://status.paystack.com/incident/cmm3qe65708tl5qas6gljw7zj Ghana: MTN Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money, Mobile Money Feb 26, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 25, 23:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 25th February 2026 23:00 to 26th February 2026 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Feb 25, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 25th February 2026 23:00 to 26th February 2026 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 25 Feb 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmm2kcb0d0i399d6c23gstxv4 https://status.paystack.com/maintenance/cmm2kcb0d0i399d6c23gstxv4 South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: QR, Cards Feb 20, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 21, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 20, 22:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Saturday,​ 21 February​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Saturday,​ 21 February​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> ]]> Fri, 20 Feb 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmlpc8ijq1hyxp2a93w38l3lo https://status.paystack.com/maintenance/cmlpc8ijq1hyxp2a93w38l3lo Ghana: Telecel Maintenance Type: Maintenance Duration: 2 hours and 20 minutes Affected Components: Mobile Money Feb 19, 23:00:00 GMT+0 - Identified - Our mobile money partner Telecel will undergo a system maintenance from 19th February 2026 11:00 PM GMT to 20th February 2026 01:20AM GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Feb 19, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 20, 01:20:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours and 20 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our mobile money partner Telecel will undergo a system maintenance from 19th February 2026 11:00 PM GMT to 20th February 2026 01:20AM GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>01:20:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 19 Feb 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmltyhih70gma12d472afs5ab https://status.paystack.com/maintenance/cmltyhih70gma12d472afs5ab CIV: MTN Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money Feb 18, 23:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 18th February 2026 23:00 to 19th February 2026 05:00 GMT. During that time, customers using MTN to make payments via Paystack might experience some service disruption. However, other payment methods such as cards and other mobile money services, will not be affected. Feb 18, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 19, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 18th February 2026 23:00 to 19th February 2026 05:00 GMT. During that time, customers using MTN to make payments via Paystack might experience some service disruption. However, other payment methods such as cards and other mobile money services, will not be affected..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 18 Feb 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmlscxmlp0cvl11ceiflqoo3s https://status.paystack.com/maintenance/cmlscxmlp0cvl11ceiflqoo3s Ghana: MTN System Downtime Type: Incident Duration: 4 hours and 46 minutes Affected Components: Mobile Money, Mobile Money Feb 17, 23:46:21 GMT+0 - Investigating - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Feb 18, 00:28:39 GMT+0 - Monitoring - We are noticing improved stability from MTN GHANA. We remain actively monitoring performance to ensure continued reliability. Feb 18, 04:31:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 46 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>23:46:21</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>00:28:39</var> GMT+0</small><br><strong>Monitoring</strong> - We are noticing improved stability from MTN GHANA. We remain actively monitoring performance to ensure continued reliability..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>04:31:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 17 Feb 2026 23:46:21 +0000 https://status.paystack.com/incident/cmlr954x601mvp8vwqh5i577b https://status.paystack.com/incident/cmlr954x601mvp8vwqh5i577b Ghana: MTN Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money, Mobile Money Feb 16, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 16, 21:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 16th February 2026 21:00 to 17th February 2026 03:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Feb 17, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 16th February 2026 21:00 to 17th February 2026 03:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 16 Feb 2026 21:00:00 +0000 https://status.paystack.com/maintenance/cmlpmb9ed03nb14oyteu3z8ls https://status.paystack.com/maintenance/cmlpmb9ed03nb14oyteu3z8ls Kenya: Pesalink Maintenance Type: Maintenance Affected Components: Bank, Pesalink Feb 16, 20:00:00 GMT+0 - Identified - Our bank transfer partner, Pesalink will undergo a system maintenance from 16th February 2026 23:00 to 17th February 2026 01:00 EAT. During that time, customers making payments through Pesalink and transfers to bank via Paystack might experience some service disruption. However, other payment methods such as cards and mobile money services will not be affected. Feb 16, 20:17:11 GMT+0 - Identified - Maintenance is now in progress. Type: Maintenance

Affected Components: ,

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our bank transfer partner, Pesalink will undergo a system maintenance from 16th February 2026 23:00 to 17th February 2026 01:00 EAT. During that time, customers making payments through Pesalink and transfers to bank via Paystack might experience some service disruption. However, other payment methods such as cards and mobile money services will not be affected..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>20:17:11</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> ]]> Mon, 16 Feb 2026 20:00:00 +0000 https://status.paystack.com/maintenance/cmlpm7i3u0x21u10ws9da0w7r https://status.paystack.com/maintenance/cmlpm7i3u0x21u10ws9da0w7r Kenya: Issue on Transfers To Banks Type: Incident Duration: 9 hours and 51 minutes Affected Components: Bank Feb 16, 09:16:42 GMT+0 - Investigating - We are currently experiencing issues performing bank transfers via Pesalink. We are currently reviewing this and we will update once the issue is resolved. Feb 16, 13:18:56 GMT+0 - Monitoring - Our partner has resolved the root cause of the issues that were been experienced. We are confirming successful processing of transfers and we will keep monitoring. Feb 16, 19:08:01 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 hours and 51 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>09:16:42</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing issues performing bank transfers via Pesalink. We are currently reviewing this and we will update once the issue is resolved. .</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>13:18:56</var> GMT+0</small><br><strong>Monitoring</strong> - Our partner has resolved the root cause of the issues that were been experienced. We are confirming successful processing of transfers and we will keep monitoring. .</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>19:08:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 16 Feb 2026 09:16:42 +0000 https://status.paystack.com/incident/cmloymx0l03od6efnipn3ajhu https://status.paystack.com/incident/cmloymx0l03od6efnipn3ajhu Ghana: MTN Maintenance Type: Maintenance Duration: 12 hours Affected Components: Mobile Money, Mobile Money Feb 14, 22:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 14th February 2026 22:00 to 15th February 2026 10:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Feb 14, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 15, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 12 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 14th February 2026 22:00 to 15th February 2026 10:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 14 Feb 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmlkyvspz00o5gjete8cjg80h https://status.paystack.com/maintenance/cmlkyvspz00o5gjete8cjg80h Ghana: MTN Intermittent Downtime Type: Incident Duration: 8 minutes Affected Components: Mobile Money, Mobile Money Feb 13, 21:09:48 GMT+0 - Monitoring - We are currently experiencing intermittent downtime with **MTN Mobile Money transactions**. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Feb 13, 21:18:15 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>21:09:48</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently experiencing intermittent downtime with **MTN Mobile Money transactions**. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>21:18:15</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 13 Feb 2026 21:09:48 +0000 https://status.paystack.com/incident/cmlldsf4u01nz2fr9h1p84njh https://status.paystack.com/incident/cmlldsf4u01nz2fr9h1p84njh Ghana: MTN Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money, Mobile Money Feb 11, 23:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 11th February 2026 23:00 to 12th February 2026 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Feb 11, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 12, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 11th February 2026 23:00 to 12th February 2026 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 11 Feb 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmlieiqmp00w99df4sa519g78 https://status.paystack.com/maintenance/cmlieiqmp00w99df4sa519g78 South Africa: Scan to Pay Scheduled Maintenance Type: Maintenance Duration: 2 hours Affected Components: QR Feb 10, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 10, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 10, 20:00:00 GMT+0 - Identified - Our processing partner, EFT Corporation, will be conducting scheduled maintenance on **Tuesday,​ 10 February​ 2026**, starting at **22:00** and concluding ​a​t **00:00** (SAST). **What does this mean for you?** A brief service disruption is expected during this window that may prevent customers from transacting on this channel. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our processing partner, EFT Corporation, will be conducting scheduled maintenance on **Tuesday,​ 10 February​ 2026**, starting at **22:00** and concluding ​a​t **00:00** (SAST). **What does this mean for you?** A brief service disruption is expected during this window that may prevent customers from transacting on this channel. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> ]]> Tue, 10 Feb 2026 20:00:00 +0000 https://status.paystack.com/maintenance/cmkrxjyik0eawnzx05i3rvit0 https://status.paystack.com/maintenance/cmkrxjyik0eawnzx05i3rvit0 South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 4 hours and 30 minutes Affected Components: QR, Cards Feb 9, 22:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Tuesday,​ 10 November​ 2026**, starting at **00:00** and concluding ​a​t **04:30** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Feb 9, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 10, 02:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours and 30 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Tuesday,​ 10 November​ 2026**, starting at **00:00** and concluding ​a​t **04:30** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 9 Feb 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmldsnfz101oq122rvrcgey1n https://status.paystack.com/maintenance/cmldsnfz101oq122rvrcgey1n Ghana: MTN Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money, Mobile Money Feb 9, 21:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 9th February 2026 21:00 to 10th February 2026 03:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Feb 9, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 10, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 9th February 2026 21:00 to 10th February 2026 03:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 9 Feb 2026 21:00:00 +0000 https://status.paystack.com/maintenance/cmlfhntsn0x331qtdyxaudj1f https://status.paystack.com/maintenance/cmlfhntsn0x331qtdyxaudj1f Kenya: Pesalink Maintenance Type: Maintenance Duration: 5 hours and 30 minutes Affected Components: Bank, Pesalink Feb 9, 20:30:00 GMT+0 - Identified - Our bank transfer partner, Pesalink will undergo a system maintenance from 9th February 2026 23:30 to 10th November 2026 05:00 EAT. During that time, customers making payments through Pesalink and transfers to bank via Paystack might experience some service disruption. However, other payment methods such as cards and mobile money services will not be affected. Feb 9, 20:30:01 GMT+0 - Identified - Maintenance is now in progress Feb 10, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours and 30 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>20:30:00</var> GMT+0</small><br><strong>Identified</strong> - Our bank transfer partner, Pesalink will undergo a system maintenance from 9th February 2026 23:30 to 10th November 2026 05:00 EAT. During that time, customers making payments through Pesalink and transfers to bank via Paystack might experience some service disruption. However, other payment methods such as cards and mobile money services will not be affected..</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>20:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 9 Feb 2026 20:30:00 +0000 https://status.paystack.com/maintenance/cmlfbv43m005dwmm3421my3ne https://status.paystack.com/maintenance/cmlfbv43m005dwmm3421my3ne South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 4 hours and 30 minutes Affected Components: QR, Cards Feb 8, 22:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Monday,​ 9 February​ 2026**, starting at **00:00** and concluding ​a​t **04:30** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Feb 8, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 9, 02:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours and 30 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Monday,​ 9 February​ 2026**, starting at **00:00** and concluding ​a​t **04:30** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 8 Feb 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmldslobw0e39c1h4ntbi30sa https://status.paystack.com/maintenance/cmldslobw0e39c1h4ntbi30sa South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: QR, Cards Feb 7, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 8, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 7, 22:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 8 February​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 8 February​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> ]]> Sat, 7 Feb 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cml0x33q401tunf8an9ax5o16 https://status.paystack.com/maintenance/cml0x33q401tunf8an9ax5o16 Nigeria: Paystack Direct Debit Creation Downtime Type: Incident Duration: 6 hours and 30 minutes Affected Components: Direct Debit Feb 6, 08:00:00 GMT+0 - Investigating - There's an issue with the central Direct Debit Mandate creation service. As a result, customers may be unable to link their bank accounts for Direct Debit. We are engaging with the central switch to fix this as soon as possible. We apologise for the inconvenience. Feb 6, 14:30:14 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 hours and 30 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Investigating</strong> - There's an issue with the central Direct Debit Mandate creation service. As a result, customers may be unable to link their bank accounts for Direct Debit. We are engaging with the central switch to fix this as soon as possible. We apologise for the inconvenience..</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>14:30:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 6 Feb 2026 08:00:00 +0000 https://status.paystack.com/incident/cmlaqq0pw0638pem8v30ywcn8 https://status.paystack.com/incident/cmlaqq0pw0638pem8v30ywcn8 Ghana: MTN Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money, Mobile Money Feb 5, 23:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 5th February 2026 23:00 to 6th February 2026 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Feb 5, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 6, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 5th February 2026 23:00 to 6th February 2026 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 5 Feb 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cml9zrlak00eejt8ybuohy4ag https://status.paystack.com/maintenance/cml9zrlak00eejt8ybuohy4ag Nigeria: Paystack Direct Debit Verification Downtime Type: Incident Duration: 1 day, 2 hours and 45 minutes Affected Components: Direct Debit Feb 4, 08:45:25 GMT+0 - Resolved - This incident has been resolved. Feb 3, 06:00:00 GMT+0 - Investigating - We are currently experiencing an issue with our Direct Debit Verification service, and as a result, customers may be unable to link their bank accounts for Direct Debit. We are investigating the root cause and working to fix this as soon as possible. We apologise for any inconvenience this might cause. Type: Incident

Duration: 1 day, 2 hours and 45 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>08:45:25</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with our Direct Debit Verification service, and as a result, customers may be unable to link their bank accounts for Direct Debit. We are investigating the root cause and working to fix this as soon as possible. We apologise for any inconvenience this might cause..</p> ]]> Tue, 3 Feb 2026 06:00:00 +0000 https://status.paystack.com/incident/cml6dtuc304chxw14054vuu6c https://status.paystack.com/incident/cml6dtuc304chxw14054vuu6c Nigeria: Delay in Completing Transfers Type: Incident Duration: 12 hours and 26 minutes Affected Components: , Bank Transfer, NIGERIA → Feb 3, 06:02:47 GMT+0 - Resolved - This incident has been resolved. Feb 2, 17:37:11 GMT+0 - Investigating - Transfers to bank accounts in Nigeria might experience a slight delay due to a downtime with Nigeria's central switch. There might also be a delay in confirming deposits for transactions, top-ups and payments made to Dedicated Virtual Account numbers. We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved. Type: Incident

Duration: 12 hours and 26 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>06:02:47</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>17:37:11</var> GMT+0</small><br><strong>Investigating</strong> - Transfers to bank accounts in Nigeria might experience a slight delay due to a downtime with Nigeria's central switch. There might also be a delay in confirming deposits for transactions, top-ups and payments made to Dedicated Virtual Account numbers. We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved..</p> ]]> Mon, 2 Feb 2026 17:37:11 +0000 https://status.paystack.com/incident/cml5gcm9008g21m50j4p44p0v https://status.paystack.com/incident/cml5gcm9008g21m50j4p44p0v Ghana: Intermittent Failures on MTN Transfers Type: Incident Duration: 2 days, 3 hours and 47 minutes Affected Components: Mobile Money Jan 31, 16:23:19 GMT+0 - Identified - We are experiencing intermittent failures on transfers whose destination is MTN. We are working to resolve this as soon as possible. Feb 2, 20:10:04 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 2, 20:10:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days, 3 hours and 47 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>16:23:19</var> GMT+0</small><br><strong>Identified</strong> - We are experiencing intermittent failures on transfers whose destination is MTN. We are working to resolve this as soon as possible. .</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>20:10:04</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>20:10:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 31 Jan 2026 16:23:19 +0000 https://status.paystack.com/incident/cml2itx3l08kv1uy3qb7nah2b https://status.paystack.com/incident/cml2itx3l08kv1uy3qb7nah2b Ghana: MTN System Downtime Type: Incident Duration: 10 hours and 17 minutes Affected Components: Mobile Money, Mobile Money Jan 28, 20:04:30 GMT+0 - Monitoring - We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Jan 29, 06:21:54 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 hours and 17 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>20:04:30</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>06:21:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 28 Jan 2026 20:04:30 +0000 https://status.paystack.com/incident/cmkygesnq04n813vd2q44xfav https://status.paystack.com/incident/cmkygesnq04n813vd2q44xfav Direct Debit Account Approval Downtime Type: Incident Duration: 6 days, 20 hours and 15 minutes Affected Components: Direct Debit Jan 28, 15:55:07 GMT+0 - Identified - We have identified the root reason why customers are not able to approve their mandates successfully and are working with the central switch on a resolution. Jan 29, 16:41:09 GMT+0 - Monitoring - The central switch has implemented a fix for the Direct Debit approval service. Customers should now be able to link their bank accounts successfully. We are monitoring performance to ensure continued stability. Feb 4, 08:44:55 GMT+0 - Resolved - This incident has been resolved. Jan 28, 12:30:00 GMT+0 - Investigating - We are currently experiencing an issue affecting our Direct Debit bank approval service. As a result, customers will be unable to link their bank accounts for Direct Debit. We are working with the central switch to fix this as soon as possible. Type: Incident

Duration: 6 days, 20 hours and 15 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>15:55:07</var> GMT+0</small><br><strong>Identified</strong> - We have identified the root reason why customers are not able to approve their mandates successfully and are working with the central switch on a resolution..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>16:41:09</var> GMT+0</small><br><strong>Monitoring</strong> - The central switch has implemented a fix for the Direct Debit approval service. Customers should now be able to link their bank accounts successfully. We are monitoring performance to ensure continued stability..</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>08:44:55</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue affecting our Direct Debit bank approval service. As a result, customers will be unable to link their bank accounts for Direct Debit. We are working with the central switch to fix this as soon as possible..</p> ]]> Wed, 28 Jan 2026 12:30:00 +0000 https://status.paystack.com/incident/cmky57s4m0hk2yuf9vjopvuf6 https://status.paystack.com/incident/cmky57s4m0hk2yuf9vjopvuf6 Nigeria: Delay in Completing Transfers and Direct Debit Transactions Type: Incident Duration: 2 hours and 32 minutes Affected Components: Bank, Managed Accounts, Direct Debit, Bank Transfer Jan 27, 11:53:46 GMT+0 - Identified - We are currently experiencing a downtime with the central switch in Nigeria. As a result, you may notice: 1. Delays in transfers to Paystack Titan and Wema-managed accounts via both Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA). 2. Delays in processing outward transfers to **all bank accounts**. 3. Increased failures when linking bank accounts for Direct Debit 4. Increased failures when trying to make Direct Debit payments Our team is actively working with partners to resolve this issue and will provide updates as soon as service is fully restored. Jan 27, 14:25:39 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 32 minutes

Affected Components: , , ,

<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>11:53:46</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing a downtime with the central switch in Nigeria. As a result, you may notice: 1. Delays in transfers to Paystack Titan and Wema-managed accounts via both Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA). 2. Delays in processing outward transfers to **all bank accounts**. 3. Increased failures when linking bank accounts for Direct Debit 4. Increased failures when trying to make Direct Debit payments Our team is actively working with partners to resolve this issue and will provide updates as soon as service is fully restored..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>14:25:39</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 27 Jan 2026 11:53:46 +0000 https://status.paystack.com/incident/cmkwjfvfr00eynb42y4mrjwh3 https://status.paystack.com/incident/cmkwjfvfr00eynb42y4mrjwh3 Ghana: Telecel System Downtime Type: Incident Duration: 8 hours and 19 minutes Affected Components: Mobile Money Jan 26, 22:03:27 GMT+0 - Resolved - This incident has been resolved. Jan 26, 13:44:43 GMT+0 - Investigating - Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service. Jan 26, 14:09:32 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 8 hours and 19 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>22:03:27</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>13:44:43</var> GMT+0</small><br><strong>Investigating</strong> - Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service..</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>14:09:32</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Mon, 26 Jan 2026 13:44:43 +0000 https://status.paystack.com/incident/cmkv7yotm079k9n71t8fibiuf https://status.paystack.com/incident/cmkv7yotm079k9n71t8fibiuf South Africa: Nedbank Scheduled Maintenance Type: Maintenance Affected Components: QR, Cards Jan 24, 22:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 25 January​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Type: Maintenance

Affected Components: ,

<p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 25 January​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> ]]> Sat, 24 Jan 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmkrwrcrx0e2q5dxd9herldkv https://status.paystack.com/maintenance/cmkrwrcrx0e2q5dxd9herldkv South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 4 hours Affected Components: QR, Cards Jan 18, 00:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 18 January​ 2026**, starting at **02:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Jan 18, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 18, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: ,

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 18 January​ 2026**, starting at **02:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 18 Jan 2026 00:00:00 +0000 https://status.paystack.com/maintenance/cmkf6um9b06mu251ncsedw55x https://status.paystack.com/maintenance/cmkf6um9b06mu251ncsedw55x South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: QR, Cards Jan 10, 22:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 11 January​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Jan 10, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 11, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 11 January​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Jan <var data-var='date'> 10</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 10 Jan 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmk2ntzlv01b4xuad9ocwgnwr https://status.paystack.com/maintenance/cmk2ntzlv01b4xuad9ocwgnwr Ghana: MTN Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money, Mobile Money Dec 10, 23:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 09th December 2025 23:00 to 10th December 2025 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Dec 10, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 11, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 09th December 2025 23:00 to 10th December 2025 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 10 Dec 2025 23:00:00 +0000 https://status.paystack.com/maintenance/cmiyxksin0189sz6qlsaqb8ux https://status.paystack.com/maintenance/cmiyxksin0189sz6qlsaqb8ux CIV: MTN Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money Dec 5, 21:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 5th December 2025 21:00 to 6th December 2025 03:00 GMT. During that time, customers using MTN to make payments via Paystack might experience some service disruption. However, other payment methods such as cards, Apple Pay, and other mobile money services, will not be affected. Dec 5, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 6, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 5th December 2025 21:00 to 6th December 2025 03:00 GMT. During that time, customers using MTN to make payments via Paystack might experience some service disruption. However, other payment methods such as cards, Apple Pay, and other mobile money services, will not be affected..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 5 Dec 2025 21:00:00 +0000 https://status.paystack.com/maintenance/cmisqdpt70cixbm3zx7dltfxx https://status.paystack.com/maintenance/cmisqdpt70cixbm3zx7dltfxx Ghana: Telecel Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money, Mobile Money Nov 26, 23:00:00 GMT+0 - Identified - Our mobile money partner Telecel will undergo a system maintenance from 26th November 2025 23:00 to 27th November 2025 05:00 GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Nov 26, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 27, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Nov <var data-var='date'> 26</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our mobile money partner Telecel will undergo a system maintenance from 26th November 2025 23:00 to 27th November 2025 05:00 GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Nov <var data-var='date'> 26</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 26 Nov 2025 23:00:00 +0000 https://status.paystack.com/maintenance/cmiflc4om0194pwcw3mkzug68 https://status.paystack.com/maintenance/cmiflc4om0194pwcw3mkzug68 Ghana: Mobile Money Partner Maintenance Type: Maintenance Duration: 1 hour and 30 minutes Affected Components: Mobile Money, Mobile Money Nov 25, 00:00:00 GMT+0 - Identified - One of our mobile money partners will undergo a system maintenance from 25th November 2025 00:00 to 25th November 2025 01:30 GMT. During that time, customers using Airtel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Nov 25, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 25, 01:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour and 30 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - One of our mobile money partners will undergo a system maintenance from 25th November 2025 00:00 to 25th November 2025 01:30 GMT. During that time, customers using Airtel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 25</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 25 Nov 2025 00:00:00 +0000 https://status.paystack.com/maintenance/cmidnr23p00n2229ylq6cj4nu https://status.paystack.com/maintenance/cmidnr23p00n2229ylq6cj4nu