Paystack - Kenya: MPESA System Downtime – Incident details

Mobile Money under maintenance

Kenya: MPESA System Downtime

Resolved
Partial outage 50 %
Started 11 days agoLasted 2 days

Affected

Transactions

Partial outage from 11:16 AM to 6:35 AM

KENYA

Partial outage from 11:16 AM to 6:35 AM

M-PESA

Partial outage from 11:16 AM to 6:35 AM

Transfers

Partial outage from 11:16 AM to 6:35 AM

KENYA

Partial outage from 11:16 AM to 6:35 AM

M-PESA

Partial outage from 11:16 AM to 6:35 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are currently monitoring the service.

  • Investigating
    Investigating

    Our partner, MPESA, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MPESA transactions are failing. We're currently liaising with them to fix the issues and restore the service.