Paystack - Notice history

All systems operational

99.92% uptime

API - Operational

99.99% uptime
Dec 2025 · 99.96%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025
Jan 2026
Feb 2026

Website - Operational

99.99% uptime
Dec 2025 · 99.96%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025
Jan 2026
Feb 2026

Webhooks - Operational

99.45% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 98.25%

Previous page

Next page

Dec 2025
Jan 2026
Feb 2026

Refunds - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025
Jan 2026
Feb 2026

Email Exports - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025
Jan 2026
Feb 2026

Plugins & Integrations - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025
Jan 2026
Feb 2026

Blog - Operational

99.76% uptime
100.0% uptime
99.99% uptime

Checkout - Operational

99.99% uptime
Dec 2025 · 99.96%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025
Jan 2026
Feb 2026

Dashboard - Operational

99.99% uptime
Dec 2025 · 99.96%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025
Jan 2026
Feb 2026

Payment Page - Operational

99.99% uptime
Dec 2025 · 99.96%Jan 2026 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2025
Jan 2026
Feb 2026

Notice history

View current status

Feb 2026

Nigeria: Paystack Direct Debit Downtime
ResolvedMajor outage9 hours 26 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    The Central Switch is experiencing an issue causing Direct Debit account linking and payment attempts to fail. We are in communication with them to restore service as soon as possible.

Impact on Webhooks Processing
ResolvedMajor outage11 hours 43 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    Root cause of the issue has been identified and a fix is in progress.

  • InvestigatingUTC

    Please note that we're currently investigating an issue affecting regular processing of our webhooks.

FEB25
Ghana: MTN Maintenance
CompletedMaintenance6 hours
  • CompletedFebruary 26, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progressFebruary 25, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 25, 2026 at 11:00 PMUTC

    MTN will undergo a system maintenance from 25th February 2026 23:00 to 26th February 2026 05:00 GMT.

    During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption.

    However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected.

FEB20
South Africa: Nedbank Scheduled Maintenance
CompletedMaintenance6 hours
  • CompletedFebruary 21, 2026 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progressFebruary 20, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 20, 2026 at 10:00 PMUTC

    Our acquiring partner, Nedbank, will be conducting scheduled maintenance on Saturday,​ 21 February​ 2026, starting at 00:00 and concluding ​a​t 06:00 (SAST).

    What does this mean for you?
    Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window.

    Should you have any questions or concerns, please reach out to us on support@paystack.com

FEB19
Ghana: Telecel Maintenance
CompletedMaintenance2 hours 20 minutes
  • CompletedFebruary 20, 2026 at 1:20 AMUTC
    Maintenance has completed successfully
  • In progressFebruary 19, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 19, 2026 at 11:00 PMUTC

    Our mobile money partner Telecel will undergo a system maintenance from 19th February 2026 11:00 PM GMT to 20th February 2026 01:20AM GMT.

    During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption.

    However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected.

Jan 2026

Ghana: Intermittent Failures on MTN Transfers
ResolvedDegraded performance51 hours 47 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We are experiencing intermittent failures on transfers whose destination is MTN. We are working to resolve this as soon as possible.

Ghana: MTN System Downtime
ResolvedDegraded performance10 hours 17 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail.

    Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

Direct Debit Account Approval Downtime
ResolvedMajor outage164 hours 14 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The central switch has implemented a fix for the Direct Debit approval service. Customers should now be able to link their bank accounts successfully. We are monitoring performance to ensure continued stability.

  • IdentifiedUTC

    We have identified the root reason why customers are not able to approve their mandates successfully and are working with the central switch on a resolution.

  • InvestigatingUTC
    We are currently experiencing an issue affecting our Direct Debit bank approval service. As a result, customers will be unable to link their bank accounts for Direct Debit. We are working with the central switch to fix this as soon as possible.
Nigeria: Delay in Completing Transfers and Direct Debit Transactions
ResolvedPartial outage2 hours 31 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are currently experiencing a downtime with the central switch in Nigeria. As a result, you may notice:

    1. Delays in transfers to Paystack Titan and Wema-managed accounts via both Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA).

    2. Delays in processing outward transfers to all bank accounts.

    3. Increased failures when linking bank accounts for Direct Debit

    4. Increased failures when trying to make Direct Debit payments

    Our team is actively working with partners to resolve this issue and will provide updates as soon as service is fully restored.

Ghana: Telecel System Downtime
ResolvedMajor outage8 hours 18 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

Dec 2025

Ghana: Telecel System Downtime
ResolvedDegraded performance4 hours 59 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are noticing some errors and currently investigating with our partners

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently experiencing an issue with TELECEL Mobile Money transactions due to downtime on Telecel's platform. This is causing most Telecel Mobile Money payments to fail.

    Our team is in active communication with Telecel, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

Nigeria: Downtime on Verve card transactions
ResolvedDegraded performance10 hours 43 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently observing a higher failure rate on transactions made with Verve cards.

    Our team has notified the Verve team, and we are working closely with them to resolve the issue. We’ll provide updates as soon as normal service is restored.

    We apologize for any inconvenience this might cause.

Ghana: MTN System Downtime
ResolvedDegraded performance5 hours 41 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail.

    Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

Ghana: MTN System Downtime
ResolvedDegraded performance8 hours 9 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail.

    Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

Ghana: MTN Payments – Service Disruption
ResolvedMajor outage1 hour 3 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Redundant measures have been implemented and we are observing improved success rates for payments via MTN. Our team continues to monitor performance closely to ensure stability.

  • InvestigatingUTC

    We are aware of issues affecting payment completion via MTN. Our team is actively investigating the cause and has implemented redundant measures to restore normal service. Updates will be shared here as soon as they are available.

Previous

Dec 2025 to Feb 2026

Next