Paystack - Notice history

There's an issue with the central Direct Debit Mandate creation service. As a result, customers may be unable to link their bank accounts for Direct Debit. We are engaging with the central switch to fix this as soon as possible.

We apologise for the inconvenience.

We are currently experiencing an issue with our Direct Debit Verification service, and as a result, customers may be unable to link their bank accounts for Direct Debit. We are investigating the root cause and working to fix this as soon as possible.

We apologise for any inconvenience this might cause.

We are experiencing intermittent failures on transfers whose destination is MTN. We are working to resolve this as soon as possible.

We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail.

Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

We are currently experiencing a downtime with the central switch in Nigeria. As a result, you may notice:

1. Delays in transfers to Paystack Titan and Wema-managed accounts via both Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA).

2. Delays in processing outward transfers to all bank accounts.

3. Increased failures when linking bank accounts for Direct Debit

4. Increased failures when trying to make Direct Debit payments

Our team is actively working with partners to resolve this issue and will provide updates as soon as service is fully restored.

Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

We are currently experiencing an issue with TELECEL Mobile Money transactions due to downtime on Telecel's platform. This is causing most Telecel Mobile Money payments to fail.

Our team is in active communication with Telecel, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

We are currently observing a higher failure rate on transactions made with Verve cards.

Our team has notified the Verve team, and we are working closely with them to resolve the issue. We’ll provide updates as soon as normal service is restored.

We apologize for any inconvenience this might cause.

We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail.

Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail.

Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.

We are aware of issues affecting payment completion via MTN. Our team is actively investigating the cause and has implemented redundant measures to restore normal service. Updates will be shared here as soon as they are available.