Paystack - Notice history

We are experiencing an increased rate of failure on transactions by cards issued by Zenith Bank as a result of a bank downtime. We're in communication with Zenith Bank and will share an update as soon as possible.

We apologize for any inconvenience this might cause.

We are experiencing an increased rate of failure on preauthorization requests. The issue has been escalated to our 3rd-party partners.

We are currently observing a higher failure rate on transactions made with Verve cards.

Our team has notified the Verve team, and we are working closely with them to resolve the issue. We’ll provide updates as soon as normal service is restored.

We apologize for any inconvenience this might cause.

We are seeing an increased rate of card transaction failures. The issue has been escalated to our 3rd-party partners.

Some customers might encounter an “Invalid transaction details” error when attempting to initialize new transactions. This issue appears to affect a subset of merchants and may prevent successful transactions through the Paystack Checkout

Our engineering team is currently investigating the root cause and working to resolve the issue as quickly as possible.

We are experiencing a delay with receiving funds into Wema Dedicated Accounts as a result of a downtime with the bank. This means that funds transferred into these accounts might take a longer time than usual to reflect. Paystack-Titan and other Dedicated Account providers remain unaffected, and you can continue to receive funds into accounts issued by them. We are in communication with Wema bank and will share an update when the issue is resolved. We apologize for any inconvenience this might cause.

We are seeing an increase in failure rate on transactions through Verve cards as a result of a downtime with our processing partner. We have informed the team and are working with them to fix the issue as soon as possible. We will share an update once it is resolved.

We are seeing an increase in failure rate on transactions through Verve cards. We have informed the Verve team and are working with them to fix the issue as soon as possible. We will share an update once it is resolved.

Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.