Paystack - Nigeria: Downtime with Bank Transfers – Incident details

Experiencing partially degraded performance

Show current status

Nigeria: Downtime with Bank Transfers

MonitoringMajor outage

Affected

Transfers

Major outage from 8:16 PM to 9:43 AM, Degraded performance from 9:43 AM to 12:00 AM

NIGERIA

Major outage from 8:16 PM to 9:43 AM, Degraded performance from 9:43 AM to 12:00 AM

Bank

Major outage from 8:16 PM to 9:43 AM, Degraded performance from 9:43 AM to 12:00 AM

Managed Accounts

Major outage from 8:16 PM to 9:43 AM, Degraded performance from 9:43 AM to 12:00 AM

  • UpdateUTC

    Processing with the Central Switch in Nigeria has improved, and Managed Accounts and Bank transfers are succeeding again while we monitor the situation closely. Pending transfers will update automatically once full recovery is confirmed following the earlier downtime.

  • MonitoringUTC

    Processing with the Central Switch in Nigeria has improved, and transfers are succeeding again. We're monitoring closely. Pending transfers will update automatically once confirmed. We'll post another update once full recovery is confirmed.

  • InvestigatingUTC

    We are experiencing an increase in failures on inward ​(​Pay with Transfer and Dedicated Virtual Accounts)​​ and outward Transfers as a result of a downtime with the Central Switch in Nigeria.

    As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts.

    We are in communication with the Central Switch and will share updates as soon as possible.

    We apologize for any inconvenience this might cause.