Paystack - Kenya: Bank Transfers Downtime – Incident details

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Kenya: Bank Transfers Downtime

ResolvedMajor outage3 hours 55 minutes

Affected

Transfers

Major outage from 12:45 PM to 4:40 PM

KENYA

Major outage from 12:45 PM to 4:40 PM

Bank

Major outage from 12:45 PM to 4:40 PM

  • ResolvedUTC

    The fix put in place has been verified. This incident has been resolved.

  • IdentifiedUTC

    The root cause has been identified and the team is working on a fix.

  • InvestigatingUTC

    We are currently experiencing failures with Bank transfers. Transfers to all banks other than KCB and Equity are affected. We are actively investigating the cause and working on a fix.

    We will share an update as soon as we have more information.