Paystack - Kenya: Bank Transfers Downtime – Incident details

All systems operational

Kenya: Bank Transfers Downtime

Resolved
Major outage
Started 3 days agoLasted 3 hours 55 minutes

Affected

Transfers

Major outage from 12:45 PM to 4:40 PM

KENYA

Major outage from 12:45 PM to 4:40 PM

Bank

Major outage from 12:45 PM to 4:40 PM

Updates
  • Resolved
    UTC
    Resolved

    The fix put in place has been verified. This incident has been resolved.

  • Identified
    UTC
    Identified

    The root cause has been identified and the team is working on a fix.

  • Investigating
    UTC
    Investigating

    We are currently experiencing failures with Bank transfers. Transfers to all banks other than KCB and Equity are affected. We are actively investigating the cause and working on a fix.

    We will share an update as soon as we have more information.