Paystack - Notice history

All systems operational

100.0% uptime

API - Operational

100.0% uptime
Dec 2026 · 100.0%Jan 2027 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2026
Jan 2027
Feb 2027

Website - Operational

100.0% uptime
Dec 2026 · 100.0%Jan 2027 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2026
Jan 2027
Feb 2027

Webhooks - Operational

100.0% uptime
Dec 2026 · 100.0%Jan 2027 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2026
Jan 2027
Feb 2027

Refunds - Operational

100.0% uptime
Dec 2026 · 100.0%Jan 2027 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2026
Jan 2027
Feb 2027

Email Exports - Operational

100.0% uptime
Dec 2026 · 100.0%Jan 2027 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2026
Jan 2027
Feb 2027

Plugins & Integrations - Operational

100.0% uptime
Dec 2026 · 100.0%Jan 2027 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2026
Jan 2027
Feb 2027

Blog - Operational

100.0% uptime
100.0% uptime
100.0% uptime

Checkout - Operational

100.0% uptime
Dec 2026 · 100.0%Jan 2027 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2026
Jan 2027
Feb 2027

Dashboard - Operational

100.0% uptime
Dec 2026 · 100.0%Jan 2027 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2026
Jan 2027
Feb 2027

Payment Page - Operational

100.0% uptime
Dec 2026 · 100.0%Jan 2027 · 100.0%Feb · 100.0%

Previous page

Next page

Dec 2026
Jan 2027
Feb 2027

Notice history

View current status

Nov 2026

NOV18
South Africa: Scan to Pay Maintenance
Planned7:00 PM – 7:00 PMUTC

  • Our partner, EFT Corporation, will be conducting scheduled maintenance on Wednesday,​ 18 November​ 2026, starting at 21:00 and concluding ​a​t 22:00 (SAST).

    What does this mean for you?
    No downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Our other channels remain fully operational.

    Should you have any questions or concerns, please reach out to us on support@paystack.com

    November 04, 2026 at 7:10 AMUTC
NOV7
South Africa: Nedbank Scheduled Maintenance
Planned10:00 PM – 10:00 PMUTC

  • Our acquiring partner, Nedbank, will be conducting scheduled maintenance on Sunday,​ 8 November​ 2026, starting at 00:00 and concluding ​a​t 06:00 (SAST).

    What does this mean for you?
    Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window.

    Should you have any questions or concerns, please reach out to us on support@paystack.com

    November 04, 2026 at 7:02 AMUTC
NOV7
Nigeria: Scheduled Maintenance on Card Transactions
Planned9:00 PM – 9:00 PMUTC

  • Our processing partner, Interswitch, will carry out scheduled maintenance from ​Saturday, 7th November 2026, at 10:00 PM WAT​ to Sunday 8th October 2026, at 06:00 AM WAT​.

    What this means for you​:

    You may experience increased failures when processing ​Verve card transactions​ during this period. If you have any questions or concerns, please contact us at ​support@paystack.com​.

    Pay with Transfer, Pay with Bank, Direct Debit, USSD, Opay and POS are not affected. Payouts are not affected.

    We'll monitor card payments closely throughout the window and post an update here if we see any impact.

    Affects: Transactions → NIGERIA → Cards.

    November 07, 2026 at 5:00 PMUTC
Nigeria: Downtime with Bank Transfers
ResolvedMajor outage3 hours 58 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    We are experiencing an increase in failures on inward ​(​Pay with Transfer and Dedicated Virtual Accounts)​​ as a result of a downtime with the Central Switch in Nigeria.

    As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts.

    We are in communication with the Central Switch and will share updates as soon as possible.

    We apologize for any inconvenience this might cause.

South Africa: Preuahtorization failures
ResolvedDegraded performance1 hour 38 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    An issue affecting Mastercard preauthorization transactions has been identified. A fix is in progress.

Oct 2026

Nigeria: Downtime on transactions with Nigerian-issued cards
ResolvedMajor outage2 hours 21 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Issue had been rectified by the downstream provider and we are currently monitoring the result.

  • InvestigatingUTC

    We are currently observing a higher than usual failure rate on transactions made with cards issued by Nigerian banks as a result of a processor downtime.

    As a result, transactions made with such cards may fail. We are working with our processing partner to resolve the issue as quickly as possible and we will provide updates as soon as normal service is restored.

    We apologize for any inconvenience this may cause.

Nigeria: Downtime with Bank Transfers
ResolvedMajor outage37 hours 4 minutes
  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    Processing with the Central Switch in Nigeria has improved, and Managed Accounts and Bank transfers are succeeding again while we monitor the situation closely. Pending transfers will update automatically once full recovery is confirmed following the earlier downtime.

  • MonitoringUTC

    Processing with the Central Switch in Nigeria has improved, and transfers are succeeding again. We're monitoring closely. Pending transfers will update automatically once confirmed. We'll post another update once full recovery is confirmed.

  • InvestigatingUTC

    We are experiencing an increase in failures on inward ​(​Pay with Transfer and Dedicated Virtual Accounts)​​ and outward Transfers as a result of a downtime with the Central Switch in Nigeria.

    As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts.

    We are in communication with the Central Switch and will share updates as soon as possible.

    We apologize for any inconvenience this might cause.

Nigeria: Increased Failures on Transactions with Ecobank Cards
ResolvedMajor outage20 hours 9 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently observing a higher than usual failure rate on transactions made with Ecobank cards as a result of an issue with our processing partner.

    Transactions made with cards issued by other banks are not affected. As a result, payments made with Ecobank cards may fail.

    We are working with our processing partner to resolve the issue as quickly as possible and we will provide updates as soon as normal service is restored.

    We apologize for any inconvenience this may cause.

Card payments requiring 3D Secure verification are failing
ResolvedMajor outage1 hour 36 minutes
  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    Card payments requiring 3D Secure verification are operational again. The service is currently under monitoring.

  • MonitoringUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are investigating an issue affecting 3DS challenges.

Nigeria: Downtime on transactions with Nigerian-issued cards
ResolvedMajor outage27 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently observing a higher than usual failure rate on transactions made with cards issued by Nigerian banks as a result of a processor downtime.

    As a result, transactions made with such cards may fail. We are working with our processing partner to resolve the issue as quickly as possible and we will provide updates as soon as normal service is restored.

    We apologize for any inconvenience this may cause.

Sep 2026

Kenya: Bank Transfers Downtime
ResolvedMajor outage3 hours 55 minutes
  • ResolvedUTC

    The fix put in place has been verified. This incident has been resolved.

  • IdentifiedUTC

    The root cause has been identified and the team is working on a fix.

  • InvestigatingUTC

    We are currently experiencing failures with Bank transfers. Transfers to all banks other than KCB and Equity are affected. We are actively investigating the cause and working on a fix.

    We will share an update as soon as we have more information.

Delays with Outward Transfers
ResolvedMajor outage24 hours 43 minutes
  • ResolvedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are experiencing delays with a small number of outward transfers to Nigerian bank accounts as a result of a processor downtime. As a result, some transfers may take longer than usual to get a final status.

    We are in contact with our processing partner and investigating to find the root cause. We'll share updates as soon as possible and we apologize for any inconvenience this might cause

SEP23
South Africa: Nedbank Scheduled Maintenance
CompletedMaintenance6 hours
  • CompletedSeptember 24, 2026 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 23, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 23, 2026 at 10:35 AMUTC

    Our acquiring partner, Nedbank, will be conducting scheduled maintenance on Thursday,​ 24 September​ 2026, starting at 00:00 and concluding ​a​t 06:00 (SAST).

    What does this mean for you?
    Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window.

    Should you have any questions or concerns, please reach out to us on support@paystack.com

Nigeria: Degraded Card Processing
ResolvedMajor outage31 hours 23 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    One of our processing partners is currently experiencing a service disruption. We are working with the partner to restore full service as quickly as possible.

    What this means for you

    During this period, you may experience elevated failures or intermittent errors when processing NGN card transactions. Verve card transactions are expected to be more affected than other card schemes.

    Our team is actively monitoring the situation and will provide updates on this page as they become available.

    If you have any questions or concerns, please contact our Support team

SEP21
South Africa: Capitec Scheduled Maintenance
CompletedMaintenance1 hour
  • CompletedSeptember 22, 2026 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 21, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 20, 2026 at 3:03 PMUTC

    Capitec will be conducting scheduled maintenance on Tuesday,​ 22 September​ 2026, starting at 01:00 and concluding ​a​t 02:00 (SAST).

    What does this mean for you?
    Capitec Pay will be unavailable during the maintenance window. Other payment channels remain operational.

    Should you have any questions or concerns, please reach out to us on support@paystack.com

Previous

Sep 2026 to Nov 2026

Next