South Africa: 3D Secure transactions failing

Incident Report for Paystack

Resolved

3D Secure success rates have returned to normal.

Posted May 05, 2023 - 00:54 CET

Identified

The issue has been escalated to Bankserv. They are looking into it.

Posted May 04, 2023 - 23:39 CET

Investigating

We are seeing an increase in the failure rate for 3D Secure transaction in South Africa. We are busy investigating the issue.

Posted May 04, 2023 - 23:30 CET

This incident affected: Transactions (Cards, QR).