Paystack - Nigeria: Degraded Performance on Card Transactions – Incident details

Cards experiencing degraded performance

Show current status

Nigeria: Degraded Performance on Card Transactions

ResolvedMajor outage216 hours 56 minutes

Affected

Transactions

Major outage from 1:48 PM to 2:44 PM

NIGERIA

Major outage from 1:48 PM to 2:44 PM

Cards

Major outage from 1:48 PM to 2:44 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are experiencing degraded performance on card transactions routed through one of our primary switching partners, resulting in an increased rate of failed transactions.

    While this disruption may affect card payments generally, transactions initiated with Verve cards are currently experiencing the highest impact.

    We have escalated the issue to our partner and are actively working with them on a resolution.