High Response Time on the Paystack API

Incident Report for Paystack

Resolved

This incident has been resolved.
Posted Jul 19, 2021 - 14:53 CET

Update

We are continuing to monitor for any further issues.
Posted Jul 19, 2021 - 14:31 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2021 - 14:31 CET

Investigating

We are currently investigating an issue leading to high API response times on the Paystack API. This is currently affecting log in, transactions, transfers and other services on our API.
Posted Jul 19, 2021 - 13:58 CET
This incident affected: API, Dashboard, Transfers, Webhooks, and Payment Page.