South Africa: Scan to Pay transactions failing

Incident Report for Paystack

Resolved

This incident has been resolved.
Posted Feb 17, 2024 - 05:23 CET

Monitoring

Transactions are processing successfully again. We have re-enabled the channel and will continue to monitor.
Posted Feb 17, 2024 - 01:38 CET

Investigating

Scan to Pay and Snapscan transactions are currently failing in South Africa. The issue has been escalated to our 3rd party partners. We have disabled the channel while they attend to the issue.
Posted Feb 17, 2024 - 00:33 CET
This incident affected: Transactions (QR).