South Africa: Mastercard 3DS failures

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Aug 18, 2023 - 09:16 CET

Monitoring

Transactions have been processing normally again since 9:53 SAST. We will continue to monitor

Posted Aug 18, 2023 - 09:05 CET

Identified

Only Capitec-issued cards are affected. The issue has been escalated.

Posted Aug 18, 2023 - 08:49 CET

Investigating

We are seeing an increased failure rate for Mastercard 3DS transactions. The issue has been escalated to our 3rd-party partners.

Posted Aug 18, 2023 - 07:53 CET

This incident affected: Transactions (Cards).