Paystack - Nigeria: Degraded Performance on Direct Debit – Incident details

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Nigeria: Degraded Performance on Direct Debit

ResolvedMajor outage8 hours 14 minutes

Affected

Transactions

Major outage from 8:13 PM to 4:28 AM

NIGERIA

Major outage from 8:13 PM to 4:28 AM

Direct Debit

Major outage from 8:13 PM to 4:28 AM

  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Direct Debit is currently unavailable across all banks due to a provider downtime.

    Impact:

    • Attempts to charge already-linked accounts may fail.

    • Attempts to link new bank accounts may also fail.

    We are in active communication with the service provider and will share updates as soon as more information becomes available.