Affected Components: Cards

Aug 5, 15:58:45 GMT+0
Identified - Our acquiring partner, Absa, will be conducting scheduled maintenance on **Thursday,​ 20 August​ 2026**, starting at **01:00** and concluding ​a​t **02:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Duration: 2 days, 2 hours and 24 minutes

Affected Components: Direct Debit

Aug 13, 17:39:18 GMT+0
Identified - **Direct Debit is currently unavailable across all banks** due to a downtime. **Impact:** * Attempts to charge already-linked accounts may fail. * Attempts to link new bank accounts may also fail. We are in active communication with the service provider and will share updates as soon as more information becomes available..

Aug 15, 20:02:58 GMT+0
Resolved - This incident has been resolved..

Duration: 22 hours and 14 minutes

Affected Components: Managed Accounts, Bank

Aug 7, 14:23:06 GMT+0
Identified - Outgoing transfers are remaining in a pending state for longer than usual with the central switch in Nigeria. This is due to delays getting final status confirmation from NIBSS. We're actively following up with NIBSS to confirm and resolve these outstanding transfers. We will provide updates as soon as service is fully restored..

Aug 8, 12:36:47 GMT+0
Resolved - This incident has been resolved..

Duration: 8 hours and 10 minutes

Affected Components: Mobile Money, Mobile Money

Aug 7, 11:19:59 GMT+0
Investigating - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..

Aug 7, 19:30:23 GMT+0
Resolved - This incident has been resolved..

Duration: 1 hour

Affected Components: Capitec Pay

Aug 5, 14:41:33 GMT+0
Identified - Capitec will be conducting scheduled maintenance on **Thursday,​ 6 August​ 2026**, starting at **01:00** and concluding ​a​t **02:00** (SAST). **What does this mean for you?** Capitec Pay will be unavailable during the maintenance window. Other payment channels remain operational. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Aug 5, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 6, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 hour

Affected Components: API

Aug 5, 09:02:06 GMT+0
Investigating - We are currently investigating a degradation in our public API..

Aug 5, 09:46:29 GMT+0
Monitoring - The service is operating at normal levels again. We will continue to monitor..

Aug 5, 10:02:08 GMT+0
Resolved - This incident has been resolved..

Duration: 6 hours

Affected Components: Mobile Money, Mobile Money

Aug 1, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 1, 23:11:05 GMT+0
Identified - MTN will undergo a system maintenance from 01 -08-2026 23:00:00 to 02-08-2026 06:00:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..

Aug 2, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 56 minutes

Affected Components: Cards

Jul 28, 10:53:58 GMT+0
Investigating - We are currently observing a higher failure rate on transactions made with **Verve cards**. Our team has notified the Verve team and we are working closely with them to resolve the issue. We’ll provide updates as soon as normal service is restored. We apologize for any inconvenience this might cause..

Jul 28, 11:49:57 GMT+0
Resolved - This incident has been resolved..

Duration: 1 hour

Affected Components: Capitec Pay

Jul 27, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 28, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 27, 08:26:05 GMT+0
Identified - Capitec will be conducting scheduled maintenance on **Tuesday,​ 28 July​ 2026**, starting at **01:00** and concluding ​a​t **02:00** (SAST). **What does this mean for you?** Capitec Pay will be unavailable during the maintenance window. Other payment channels remain operational. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Duration: 3 hours

Affected Components: Cards

Jul 25, 20:18:17 GMT+0
Identified - One of our processing partners will be conducting infrastructure maintenance from **Saturday, July 25, 2026, 11:00 PM (WAT)** to **Sunday, July 26, 2026, 2:00 AM (WAT)**. **What this means for you** During this window, you may notice occasional disruptions or failed transactions when processing NGN card payments. Verve cards are likely to see more impact than other card schemes during this period. We'll be monitoring the maintenance closely and will post updates here as needed. If you have questions or concerns, feel free to reach out to our Support team..

Jul 25, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 26, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 8 hours

Affected Components: Mobile Money, Mobile Money

Jul 23, 21:04:10 GMT+0
Identified - MTN will undergo a system maintenance from 23-07-2026 22:00:00 to 24-07-2026 06:00:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..

Jul 23, 21:05:01 GMT+0
Identified - Maintenance is now in progress.

Jul 24, 05:05:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 3 hours

Affected Components: Capitec Pay

Jul 22, 13:06:30 GMT+0
Identified - Capitec will be conducting scheduled maintenance on **Thursday,​ 23 July​ 2026**, starting at **01:00** and concluding ​a​t **04:00** (SAST). **What does this mean for you?** Capitec Pay will be unavailable during the maintenance window. Other payment channels remain operational. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Jul 22, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 23, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 day, 22 hours and 29 minutes

Affected Components: Direct Debit

Jul 22, 13:00:00 GMT+0
Investigating - We are currently experiencing an issue with the verification service used for Direct Debit mandate creation, preventing customers from linking new bank accounts. We are actively working with the central provider to resolve this as quickly as possible. We apologize for any inconvenience caused..

Jul 24, 11:29:18 GMT+0
Resolved - We have implemented a temporary fix, while we work with the Central provider to resolve the underlying issue. Customers are now able to link their account successfully.

Duration: 3 hours

Affected Components: Capitec Pay

Jul 16, 14:25:43 GMT+0
Identified - Capitec will be conducting scheduled maintenance on **Sunday,​ 19 July​ 2026**, starting at **01:00** and concluding ​a​t **04:00** (SAST). **What does this mean for you?** Capitec Pay will be unavailable during the maintenance window. Other payment channels remain operational. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Jul 18, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 19, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 hour

Affected Components: Bank, Mobile Money

Jul 18, 23:01:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 18, 21:55:49 GMT+0
Identified - Ghipss will undergo a system maintenance from 18-07-2026 23:00:00 to 19-07-2026 00:00:00 GMT. During that time, customers using transfer bank account via Paystack might experience some service disruption. However, disbursements to mobile money accounts, will not be affected..

Jul 18, 22:01:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 6 hours

Affected Components: Cards, QR

Jul 15, 16:17:39 GMT+0
Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 19 July​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Jul 18, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 19, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 48 minutes

Affected Components: Managed Accounts, Bank Transfer, Direct Debit, Bank

Jul 18, 22:04:00 GMT+0
Resolved - This incident has been resolved..

Jul 18, 21:15:54 GMT+0
Identified - We are currently experiencing a downtime with inward and outward transfers due to a downtime with our processing partner in Nigeria. As a result, you may notice: 1. Delays in transfers to Paystack Titan and Wema-managed accounts via both Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA). 2. Delays in processing outward transfers to **all bank accounts**. Our team is actively working with our processing partner to resolve this issue and will provide updates as soon as service is fully restored..

Duration: 7 hours

Affected Components: Mobile Money, Mobile Money

Jul 16, 22:03:18 GMT+0
Identified - MTN will undergo a system maintenance from 16-07-2026 23:00:00 to 17-07-2026 06:00:00GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..

Jul 16, 22:15:01 GMT+0
Identified - Maintenance is now in progress.

Jul 17, 05:15:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 56 minutes

Affected Components: Bank, Mobile Money

Jul 16, 16:13:46 GMT+0
Investigating - We are currently experiencing an issue with **Transfers** due to downtime on Ghipss platform. This is causing most transfers to fail. Our team is in active communication with Ghipss, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..

Jul 16, 17:09:19 GMT+0
Resolved - This incident has been resolved..

Duration: 26 minutes

Affected Components: Cards

Jul 15, 09:02:02 GMT+0
Investigating - We are seeing an increase in failures for preauthorization initilize requests. The issue has been escalated to our 3rd party partners..

Jul 15, 09:17:41 GMT+0
Monitoring - The issue was related to the Mastercard 3DS incident. It has recovered now. We will continue to monitor..

Jul 15, 09:28:10 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours and 3 minutes

Affected Components: Cards

Jul 15, 09:26:23 GMT+0
Resolved - Mastercarad 3DS success rates have returned to normal since 10:53 SAST. .

Jul 15, 07:23:08 GMT+0
Investigating - We are seeing an increase in failures for 3D Secure transactions using Mastercard-issued cards. We have escalated the issue to our 3rd-party partners..

Jul 15, 08:18:47 GMT+0
Monitoring - We are seeing some improvement. We will continue to monitor..

Duration: 4 hours and 49 minutes

Affected Components: Capitec Pay

Jul 14, 18:01:23 GMT+0
Monitoring - Capitec has restored service. We will continue to monitor..

Jul 14, 18:33:27 GMT+0
Resolved - This incident has been resolved..

Jul 14, 13:44:40 GMT+0
Investigating - Capitec Pay transactions are currently failing. We have escalated the issue to Capitec..

Jul 14, 13:55:33 GMT+0
Identified - Capitec has confirmed that they are experiencing payment issues and they are working on resolving it..

Duration: 9 hours and 48 minutes

Affected Components: Bank, Mobile Money

Jul 14, 22:55:12 GMT+0
Resolved - This incident has been resolved..

Jul 14, 13:06:42 GMT+0
Investigating - We are currently experiencing an issue with **Transfers** due to downtime on Ghipss platform. This is causing most transfers to fail. Our team is in active communication with Ghipss, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..

Jul 14, 13:36:43 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Duration: 4 hours and 13 minutes

Affected Components: Direct Debit

Jul 14, 16:06:07 GMT+0
Resolved - This incident has been resolved..

Jul 14, 11:53:26 GMT+0
Identified - We are currently experiencing increased failures on the Direct Debit channel as a result of a downtime with our processing partner **What does this mean for you?** * Attempts to charge already linked accounts may fail. * Attempts to link new bank accounts may also fail. We are in active communication with the service provider and will share updates as soon as more information becomes available. We apologize for any inconvenience this might cause..

Jul 14, 15:31:19 GMT+0
Monitoring - A fix has been implemented and performance has improved. We are monitoring closely..

Duration: 12 hours and 20 minutes

Affected Components: Mobile Money

Jul 14, 22:55:22 GMT+0
Resolved - This incident has been resolved..

Jul 14, 10:35:38 GMT+0
Investigating - Our partner, Telecel, is currently experiencing intermittent downtime on their platform, which is affecting mobile money transactions at the moment. As a result, some Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service..

Jul 14, 13:36:54 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Duration: 1 hour and 19 minutes

Affected Components: Cards

Jul 10, 13:32:19 GMT+0
Investigating - We are currently observing a higher failure rate on transactions made with **Verve cards**. Our team has notified the Verve team and we are working closely with them to resolve the issue. We’ll provide updates as soon as normal service is restored..

Jul 10, 14:51:36 GMT+0
Resolved - This incident has been resolved..

Duration: 3 hours and 27 minutes

Affected Components: Bank Transfer, Managed Accounts, Direct Debit, Bank

Jul 9, 16:54:48 GMT+0
Resolved - This incident has been resolved..

Jul 9, 13:27:42 GMT+0
Identified - We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause..

Jul 9, 13:48:07 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Duration: 6 hours and 32 minutes

Affected Components: M-PESA, M-PESA

Jul 6, 12:24:54 GMT+0
Investigating - We are currently experiencing an issue with **Mpesa transactions** due to intermittent downtime on Mpesa's platform. This is causing some Mpesa payments to fail. Our team is in active communication with Mpesa, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..

Jul 6, 14:40:22 GMT+0
Resolved - This incident has been resolved..

Jul 6, 08:08:03 GMT+0
Investigating - We are currently experiencing an issue with **Mpesa transactions** due to downtime on Mpesa's platform. This is causing most Mpesa payments to fail. Our team is in active communication with Mpesa, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..

Jul 6, 08:53:46 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 6, 10:38:39 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Duration: 6 hours

Affected Components: Cards, QR

Jul 2, 13:03:18 GMT+0
Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 5 July​ 2026**, starting at **22:00** and concluding ​a​t **04:00 on Monday, 6 July** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Jul 5, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 6, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 3 hours and 33 minutes

Affected Components: Mobile Money, Mobile Money

Jul 5, 10:11:45 GMT+0
Investigating - We are currently experiencing an issue with **MTN Mobile Money transactions** due to Intermittent downtime on MTN’s platform. This is causing some MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..

Jul 5, 13:44:23 GMT+0
Resolved - This incident has been resolved..

Duration: 3 hours

Affected Components: Capitec Pay

Jul 4, 06:21:09 GMT+0
Identified - Capitec will be conducting scheduled maintenance on **Sunday,​ 5 July​ 2026**, starting at **01:00** and concluding ​a​t **04:00** (SAST). **What does this mean for you?** During this time Capitec Pay may be unavailable. Our other channels remain fully operational. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Jul 4, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 5, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours

Affected Components: Cards, QR

Jul 2, 12:59:24 GMT+0
Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 5 July​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Jul 4, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 5, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 3 days, 19 hours and 28 minutes

Affected Components: Direct Debit

Jul 7, 07:58:43 GMT+0
Resolved - This incident has been resolved..

Jul 3, 12:30:23 GMT+0
Investigating - There is an elevated rate of timeouts affecting Direct Debit from the Central Switch. This affects charging already linked accounts and linking new accounts. We are working with them to improve performance..

Jul 6, 11:42:54 GMT+0
Monitoring - The Central Switch has stabilised and we are currently monitoring performance..

Duration: 1 day, 14 hours and 40 minutes

Affected Components: Cards

Jul 2, 13:51:36 GMT+0
Investigating - We are seeing an elevated number of 3D secure transaction declines. We are investigating the issue..

Jul 2, 14:46:13 GMT+0
Monitoring - Success rates have improved. We will continue to monitor..

Jul 4, 04:31:54 GMT+0
Resolved - This incident has been resolved..

Duration: 16 hours and 16 minutes

Affected Components: Managed Accounts, Bank Transfer, Bank

Jul 1, 15:18:01 GMT+0
Investigating - We are experiencing an increase in failures on inward ​(​Pay with Transfer and Dedicated Virtual Accounts)​​ and outward Transfers as a result of a downtime with the Central Switch in Nigeria. As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts. We are in communication with the Central Switch and will share updates as soon as possible. We apologize for any inconvenience this might cause..

Jul 2, 07:34:16 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours and 10 minutes

Affected Components: Mobile Money, Mobile Money

Jun 26, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 26, 20:02:33 GMT+0
Identified - Our mobile money partner Telecel will undergo a system maintenance from \[Day Month Year Time\] to \[Day Month Year Time\] GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..

Jun 27, 00:10:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 hour and 45 minutes

Affected Components: Bank Transfer

Jun 24, 14:51:24 GMT+0
Investigating - We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause..

Jun 24, 15:14:39 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 24, 16:36:23 GMT+0
Resolved - This incident has been resolved..

Duration: 6 hours and 47 minutes

Affected Components: Managed Accounts, Bank Transfer, Bank

Jun 23, 14:06:35 GMT+0
Investigating - We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause..

Jun 23, 14:42:15 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 23, 20:53:48 GMT+0
Resolved - This incident has been resolved..

Duration: 9 days and 56 minutes

Affected Components: Cards

Jun 22, 13:48:22 GMT+0
Investigating - We are experiencing degraded performance on card transactions routed through one of our primary switching partners, resulting in an increased rate of failed transactions. While this disruption may affect card payments generally, transactions initiated with Verve cards are currently experiencing the highest impact. We have escalated the issue to our partner and are actively working with them on a resolution..

Jun 25, 13:21:14 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 1, 14:44:51 GMT+0
Resolved - This incident has been resolved..

Duration: 6 hours

Affected Components: Cards, QR

Jun 19, 15:48:01 GMT+0
Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 21 June​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Jun 20, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 21, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 day, 2 hours and 28 minutes

Affected Components: Mobile Money

Jun 19, 09:07:14 GMT+0
Resolved - This incident has been resolved..

Jun 18, 06:39:24 GMT+0
Investigating - Our partner, Telecel, is currently experiencing a downtime , which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service..

Jun 18, 09:42:11 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Duration: 3 hours

Affected Components: Capitec Pay

Jun 6, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 7, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 6, 23:00:00 GMT+0
Identified - Capitec will be conducting scheduled maintenance on **Sunday,​ 7 June​ 2026**, starting at **01:00** and concluding ​a​t **04:00** (SAST). **What does this mean for you?** Capitec Pay may be unavailable during this time. Our other payment channels will still be available to your customers. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Duration: 6 hours

Affected Components: Cards, QR

Jun 6, 22:00:00 GMT+0
Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 7 June​ 2026**, starting at **01:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Jun 6, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 7, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours

Affected Components: Capitec Pay

Jun 3, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 4, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 3, 23:00:00 GMT+0
Identified - Capitec will be conducting scheduled maintenance on **Thursday,​ 4 June​ 2026**, starting at **01:00** and concluding ​a​t **03:00** (SAST). **What does this mean for you?** Two minutes of downtime is anticipated alongside some latency increases during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Duration: 6 hours

Affected Components: Mobile Money, Mobile Money

May 14, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 13, 23:00:00 GMT+0
Identified - Our mobile money partner Telecel will undergo a system maintenance from 13th May 2026 23:00 to 14th May 2026 05:00 GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..

May 13, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 6 hours

Affected Components: Mobile Money, Mobile Money

May 10, 23:00:00 GMT+0
Identified - Our mobile money partner Telecel will undergo a system maintenance from 10th May 2026 23:00 to 11th May 2026 05:00 GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..

May 10, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

May 11, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 12 hours

Affected Components: Mobile Money, Mobile Money

May 9, 22:00:00 GMT+0
Identified - MTN will undergo a system maintenance from 9th May 2026 22:00 to 10th May 2026 10:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack will experience service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..

May 9, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

May 10, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 3 hours

Affected Components: QR, Cards

Apr 21, 20:30:00 GMT+0
Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Tuesday,​ 21 April​ 2026**, starting at **22:30** and concluding ​a​t **01:30 on Wednesday, 22 April** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).

Apr 21, 20:30:01 GMT+0
Identified - Maintenance is now in progress.

Apr 21, 23:30:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 6 hours

Affected Components: Mobile Money

Apr 20, 22:00:00 GMT+0
Identified - MTN will undergo a system maintenance from 20th April 2026 22:00 to 21st April 2026 04:00 GMT. During that time, customers using MTN to make payments via Paystack might experience some service disruption. However, other payment methods such as cards, Apple Pay, and other mobile money services, will not be affected..

Apr 20, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 21, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 12 hours and 27 minutes

Affected Components: Mobile Money, Mobile Money

Apr 20, 21:00:00 GMT+0
Identified - MTN will undergo a system maintenance from 20th April 2026 21:00 to 21st April 2026 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..

Apr 20, 21:08:06 GMT+0
Identified - Maintenance is now in progress..

Apr 21, 09:35:07 GMT+0
Completed - Maintenance has completed successfully..