Paystack Status - Incident history https://status.paystack.com Paystack Sat, 18 Jul 2026 23:00:00 +0000 South Africa: Capitec Scheduled Maintenance Type: Maintenance Duration: 3 hours Affected Components: Capitec Pay Jul 16, 14:25:43 GMT+0 - Identified - Capitec will be conducting scheduled maintenance on **Sunday,​ 19 July​ 2026**, starting at **01:00** and concluding ​a​t **04:00** (SAST). **What does this mean for you?** Capitec Pay will be unavailable during the maintenance window. Other payment channels remain operational. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Jul 18, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 19, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>14:25:43</var> GMT+0</small><br><strong>Identified</strong> - Capitec will be conducting scheduled maintenance on **Sunday,​ 19 July​ 2026**, starting at **01:00** and concluding ​a​t **04:00** (SAST). **What does this mean for you?** Capitec Pay will be unavailable during the maintenance window. Other payment channels remain operational. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 18 Jul 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmrnlq2h800he0rqls9akvjsa https://status.paystack.com/maintenance/cmrnlq2h800he0rqls9akvjsa Ghana: Ghipss Transfer Maintenance Type: Maintenance Duration: 1 hour Affected Components: Bank, Mobile Money Jul 18, 23:01:00 GMT+0 - Completed - Maintenance has completed successfully Jul 18, 21:55:49 GMT+0 - Identified - Ghipss will undergo a system maintenance from 18-07-2026 23:00:00 to 19-07-2026 00:00:00 GMT. During that time, customers using transfer bank account via Paystack might experience some service disruption. However, disbursements to mobile money accounts, will not be affected. Jul 18, 22:01:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>23:01:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>21:55:49</var> GMT+0</small><br><strong>Identified</strong> - Ghipss will undergo a system maintenance from 18-07-2026 23:00:00 to 19-07-2026 00:00:00 GMT. During that time, customers using transfer bank account via Paystack might experience some service disruption. However, disbursements to mobile money accounts, will not be affected..</p> <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>22:01:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 18 Jul 2026 22:01:00 +0000 https://status.paystack.com/maintenance/cmrqwolv307x80zn0sprt75jr https://status.paystack.com/maintenance/cmrqwolv307x80zn0sprt75jr South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: Cards, QR Jul 15, 16:17:39 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 19 July​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Jul 18, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 19, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>16:17:39</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 19 July​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 18 Jul 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmrmaa5xn00vp10pjtfy0o64m https://status.paystack.com/maintenance/cmrmaa5xn00vp10pjtfy0o64m Nigeria: Delay in Completing Inward and Outward Transfers Type: Incident Duration: 48 minutes Affected Components: Managed Accounts, Bank Transfer, Direct Debit, Bank Jul 18, 22:04:00 GMT+0 - Resolved - This incident has been resolved. Jul 18, 21:15:54 GMT+0 - Identified - We are currently experiencing a downtime with inward and outward transfers due to a downtime with our processing partner in Nigeria. As a result, you may notice: 1. Delays in transfers to Paystack Titan and Wema-managed accounts via both Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA). 2. Delays in processing outward transfers to **all bank accounts**. Our team is actively working with our processing partner to resolve this issue and will provide updates as soon as service is fully restored. Type: Incident

Duration: 48 minutes

Affected Components: , , ,

<p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>22:04:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 18</var>, <var data-var='time'>21:15:54</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing a downtime with inward and outward transfers due to a downtime with our processing partner in Nigeria. As a result, you may notice: 1. Delays in transfers to Paystack Titan and Wema-managed accounts via both Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA). 2. Delays in processing outward transfers to **all bank accounts**. Our team is actively working with our processing partner to resolve this issue and will provide updates as soon as service is fully restored..</p> ]]> Sat, 18 Jul 2026 21:15:54 +0000 https://status.paystack.com/incident/cmrqv9akd0tcx0rmr5ky4z9xh https://status.paystack.com/incident/cmrqv9akd0tcx0rmr5ky4z9xh Ghana: MTN Maintenance Type: Maintenance Duration: 7 hours Affected Components: Mobile Money, Mobile Money Jul 16, 22:03:18 GMT+0 - Identified - MTN will undergo a system maintenance from 16-07-2026 23:00:00 to 17-07-2026 06:00:00GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Jul 16, 22:15:01 GMT+0 - Identified - Maintenance is now in progress Jul 17, 05:15:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 7 hours

Affected Components: ,

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>22:03:18</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 16-07-2026 23:00:00 to 17-07-2026 06:00:00GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>22:15:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>05:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 16 Jul 2026 22:15:00 +0000 https://status.paystack.com/maintenance/cmro22ix603xx1flks0ducdeq https://status.paystack.com/maintenance/cmro22ix603xx1flks0ducdeq Ghana: Ghipss System Downtime Type: Incident Duration: 56 minutes Affected Components: Bank, Mobile Money Jul 16, 16:13:46 GMT+0 - Investigating - We are currently experiencing an issue with **Transfers** due to downtime on Ghipss platform. This is causing most transfers to fail. Our team is in active communication with Ghipss, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Jul 16, 17:09:19 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 56 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>16:13:46</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **Transfers** due to downtime on Ghipss platform. This is causing most transfers to fail. Our team is in active communication with Ghipss, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>17:09:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 16 Jul 2026 16:13:46 +0000 https://status.paystack.com/incident/cmrnpl0vs00in0klkf1oeew0y https://status.paystack.com/incident/cmrnpl0vs00in0klkf1oeew0y South Africa: Preauthorizations failing Type: Incident Duration: 26 minutes Affected Components: Cards Jul 15, 09:02:02 GMT+0 - Investigating - We are seeing an increase in failures for preauthorization initilize requests. The issue has been escalated to our 3rd party partners. Jul 15, 09:17:41 GMT+0 - Monitoring - The issue was related to the Mastercard 3DS incident. It has recovered now. We will continue to monitor. Jul 15, 09:28:10 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 26 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>09:02:02</var> GMT+0</small><br><strong>Investigating</strong> - We are seeing an increase in failures for preauthorization initilize requests. The issue has been escalated to our 3rd party partners..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>09:17:41</var> GMT+0</small><br><strong>Monitoring</strong> - The issue was related to the Mastercard 3DS incident. It has recovered now. We will continue to monitor..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>09:28:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 15 Jul 2026 09:02:02 +0000 https://status.paystack.com/incident/cmrluq00g07gm0kmai5ay5csg https://status.paystack.com/incident/cmrluq00g07gm0kmai5ay5csg South Africa: Degraded Mastercard 3DS performance Type: Incident Duration: 2 hours and 3 minutes Affected Components: Cards Jul 15, 09:26:23 GMT+0 - Resolved - Mastercarad 3DS success rates have returned to normal since 10:53 SAST. Jul 15, 07:23:08 GMT+0 - Investigating - We are seeing an increase in failures for 3D Secure transactions using Mastercard-issued cards. We have escalated the issue to our 3rd-party partners. Jul 15, 08:18:47 GMT+0 - Monitoring - We are seeing some improvement. We will continue to monitor. Type: Incident

Duration: 2 hours and 3 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>09:26:23</var> GMT+0</small><br><strong>Resolved</strong> - Mastercarad 3DS success rates have returned to normal since 10:53 SAST. .</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>07:23:08</var> GMT+0</small><br><strong>Investigating</strong> - We are seeing an increase in failures for 3D Secure transactions using Mastercard-issued cards. We have escalated the issue to our 3rd-party partners..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>08:18:47</var> GMT+0</small><br><strong>Monitoring</strong> - We are seeing some improvement. We will continue to monitor..</p> ]]> Wed, 15 Jul 2026 07:23:08 +0000 https://status.paystack.com/incident/cmrlr6rui06ak1apgwvbdr090 https://status.paystack.com/incident/cmrlr6rui06ak1apgwvbdr090 South Africa: Capitec Pay outage Type: Incident Duration: 4 hours and 49 minutes Affected Components: Capitec Pay Jul 14, 18:01:23 GMT+0 - Monitoring - Capitec has restored service. We will continue to monitor. Jul 14, 18:33:27 GMT+0 - Resolved - This incident has been resolved. Jul 14, 13:44:40 GMT+0 - Investigating - Capitec Pay transactions are currently failing. We have escalated the issue to Capitec. Jul 14, 13:55:33 GMT+0 - Identified - Capitec has confirmed that they are experiencing payment issues and they are working on resolving it. Type: Incident

Duration: 4 hours and 49 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>18:01:23</var> GMT+0</small><br><strong>Monitoring</strong> - Capitec has restored service. We will continue to monitor..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>18:33:27</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>13:44:40</var> GMT+0</small><br><strong>Investigating</strong> - Capitec Pay transactions are currently failing. We have escalated the issue to Capitec..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>13:55:33</var> GMT+0</small><br><strong>Identified</strong> - Capitec has confirmed that they are experiencing payment issues and they are working on resolving it..</p> ]]> Tue, 14 Jul 2026 13:44:40 +0000 https://status.paystack.com/incident/cmrkpdlds05ud0rphzcpw0wm6 https://status.paystack.com/incident/cmrkpdlds05ud0rphzcpw0wm6 Ghana: Ghipss System Downtime Type: Incident Duration: 9 hours and 48 minutes Affected Components: Bank, Mobile Money Jul 14, 22:55:12 GMT+0 - Resolved - This incident has been resolved. Jul 14, 13:06:42 GMT+0 - Investigating - We are currently experiencing an issue with **Transfers** due to downtime on Ghipss platform. This is causing most transfers to fail. Our team is in active communication with Ghipss, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Jul 14, 13:36:43 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 9 hours and 48 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>22:55:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>13:06:42</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **Transfers** due to downtime on Ghipss platform. This is causing most transfers to fail. Our team is in active communication with Ghipss, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>13:36:43</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Tue, 14 Jul 2026 13:06:42 +0000 https://status.paystack.com/incident/cmrko0rdl00hg0ro721bg4j8x https://status.paystack.com/incident/cmrko0rdl00hg0ro721bg4j8x Nigeria: Direct Debit Downtime Type: Incident Duration: 4 hours and 13 minutes Affected Components: Direct Debit Jul 14, 16:06:07 GMT+0 - Resolved - This incident has been resolved. Jul 14, 11:53:26 GMT+0 - Identified - We are currently experiencing increased failures on the Direct Debit channel as a result of a downtime with our processing partner **What does this mean for you?** * Attempts to charge already linked accounts may fail. * Attempts to link new bank accounts may also fail. We are in active communication with the service provider and will share updates as soon as more information becomes available. We apologize for any inconvenience this might cause. Jul 14, 15:31:19 GMT+0 - Monitoring - A fix has been implemented and performance has improved. We are monitoring closely. Type: Incident

Duration: 4 hours and 13 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>16:06:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>11:53:26</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing increased failures on the Direct Debit channel as a result of a downtime with our processing partner **What does this mean for you?** * Attempts to charge already linked accounts may fail. * Attempts to link new bank accounts may also fail. We are in active communication with the service provider and will share updates as soon as more information becomes available. We apologize for any inconvenience this might cause..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>15:31:19</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been implemented and performance has improved. We are monitoring closely..</p> ]]> Tue, 14 Jul 2026 11:53:26 +0000 https://status.paystack.com/incident/cmrklekb004wg1aphq7r9w2er https://status.paystack.com/incident/cmrklekb004wg1aphq7r9w2er Ghana: Telecel Intermittent Downtime Type: Incident Duration: 12 hours and 20 minutes Affected Components: Mobile Money Jul 14, 22:55:22 GMT+0 - Resolved - This incident has been resolved. Jul 14, 10:35:38 GMT+0 - Investigating - Our partner, Telecel, is currently experiencing intermittent downtime on their platform, which is affecting mobile money transactions at the moment. As a result, some Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service. Jul 14, 13:36:54 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 12 hours and 20 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>22:55:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>10:35:38</var> GMT+0</small><br><strong>Investigating</strong> - Our partner, Telecel, is currently experiencing intermittent downtime on their platform, which is affecting mobile money transactions at the moment. As a result, some Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>13:36:54</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Tue, 14 Jul 2026 10:35:38 +0000 https://status.paystack.com/incident/cmrkimhwl09is0zo2gxpax81m https://status.paystack.com/incident/cmrkimhwl09is0zo2gxpax81m Nigeria: Downtime on Verve card transactions Type: Incident Duration: 1 hour and 19 minutes Affected Components: Cards Jul 10, 13:32:19 GMT+0 - Investigating - We are currently observing a higher failure rate on transactions made with **Verve cards**. Our team has notified the Verve team and we are working closely with them to resolve the issue. We’ll provide updates as soon as normal service is restored. Jul 10, 14:51:36 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 19 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>13:32:19</var> GMT+0</small><br><strong>Investigating</strong> - We are currently observing a higher failure rate on transactions made with **Verve cards**. Our team has notified the Verve team and we are working closely with them to resolve the issue. We’ll provide updates as soon as normal service is restored..</p> <p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>14:51:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 10 Jul 2026 13:32:19 +0000 https://status.paystack.com/incident/cmrez6b4f07ba0rmvn712jtkz https://status.paystack.com/incident/cmrez6b4f07ba0rmvn712jtkz Nigeria: Delay in Completing Transfers and Direct Debit Transactions Type: Incident Duration: 3 hours and 27 minutes Affected Components: Bank Transfer, Managed Accounts, Direct Debit, Bank Jul 9, 16:54:48 GMT+0 - Resolved - This incident has been resolved. Jul 9, 13:27:42 GMT+0 - Identified - We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause. Jul 9, 13:48:07 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 3 hours and 27 minutes

Affected Components: , , ,

<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>16:54:48</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>13:27:42</var> GMT+0</small><br><strong>Identified</strong> - We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause..</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>13:48:07</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Thu, 9 Jul 2026 13:27:42 +0000 https://status.paystack.com/incident/cmrdjkinj00050jkcpd1w0uq2 https://status.paystack.com/incident/cmrdjkinj00050jkcpd1w0uq2 Kenya: Mpesa Intermittent Downtime Type: Incident Duration: 6 hours and 32 minutes Affected Components: M-PESA, M-PESA Jul 6, 12:24:54 GMT+0 - Investigating - We are currently experiencing an issue with **Mpesa transactions** due to intermittent downtime on Mpesa's platform. This is causing some Mpesa payments to fail. Our team is in active communication with Mpesa, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Jul 6, 14:40:22 GMT+0 - Resolved - This incident has been resolved. Jul 6, 08:08:03 GMT+0 - Investigating - We are currently experiencing an issue with **Mpesa transactions** due to downtime on Mpesa's platform. This is causing most Mpesa payments to fail. Our team is in active communication with Mpesa, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Jul 6, 08:53:46 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jul 6, 10:38:39 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 6 hours and 32 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>12:24:54</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **Mpesa transactions** due to intermittent downtime on Mpesa's platform. This is causing some Mpesa payments to fail. Our team is in active communication with Mpesa, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>14:40:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>08:08:03</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **Mpesa transactions** due to downtime on Mpesa's platform. This is causing most Mpesa payments to fail. Our team is in active communication with Mpesa, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>08:53:46</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>10:38:39</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Mon, 6 Jul 2026 08:08:03 +0000 https://status.paystack.com/incident/cmr8xtvy10h0v0rqgdhxrsb2t https://status.paystack.com/incident/cmr8xtvy10h0v0rqgdhxrsb2t South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: Cards, QR Jul 2, 13:03:18 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 5 July​ 2026**, starting at **22:00** and concluding ​a​t **04:00 on Monday, 6 July** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Jul 5, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 6, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>13:03:18</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 5 July​ 2026**, starting at **22:00** and concluding ​a​t **04:00 on Monday, 6 July** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 5 Jul 2026 20:00:00 +0000 https://status.paystack.com/maintenance/cmr3im5ie00mp0rq0nz80704j https://status.paystack.com/maintenance/cmr3im5ie00mp0rq0nz80704j Ghana: MTN Intermittent Downtime Type: Incident Duration: 3 hours and 33 minutes Affected Components: Mobile Money, Mobile Money Jul 5, 10:11:45 GMT+0 - Investigating - We are currently experiencing an issue with **MTN Mobile Money transactions** due to Intermittent downtime on MTN’s platform. This is causing some MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Jul 5, 13:44:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 33 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>10:11:45</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **MTN Mobile Money transactions** due to Intermittent downtime on MTN’s platform. This is causing some MTN Mobile Money payments to fail. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>13:44:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 5 Jul 2026 10:11:45 +0000 https://status.paystack.com/incident/cmr7mt3p007cs0zqgybfg0ggf https://status.paystack.com/incident/cmr7mt3p007cs0zqgybfg0ggf South Africa: Capitec Pay Maintenance Type: Maintenance Duration: 3 hours Affected Components: Capitec Pay Jul 4, 06:21:09 GMT+0 - Identified - Capitec will be conducting scheduled maintenance on **Sunday,​ 5 July​ 2026**, starting at **01:00** and concluding ​a​t **04:00** (SAST). **What does this mean for you?** During this time Capitec Pay may be unavailable. Our other channels remain fully operational. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Jul 4, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 5, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>06:21:09</var> GMT+0</small><br><strong>Identified</strong> - Capitec will be conducting scheduled maintenance on **Sunday,​ 5 July​ 2026**, starting at **01:00** and concluding ​a​t **04:00** (SAST). **What does this mean for you?** During this time Capitec Pay may be unavailable. Our other channels remain fully operational. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 4 Jul 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmr5z4oi20lxr0kqf1njleh77 https://status.paystack.com/maintenance/cmr5z4oi20lxr0kqf1njleh77 South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: Cards, QR Jul 2, 12:59:24 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 5 July​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Jul 4, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 5, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>12:59:24</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 5 July​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 4 Jul 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmr3ih58j01440rlife0a3h4h https://status.paystack.com/maintenance/cmr3ih58j01440rlife0a3h4h Nigeria: Degraded Performance on Direct Debit Type: Incident Duration: 3 days, 19 hours and 28 minutes Affected Components: Direct Debit Jul 7, 07:58:43 GMT+0 - Resolved - This incident has been resolved. Jul 3, 12:30:23 GMT+0 - Investigating - There is an elevated rate of timeouts affecting Direct Debit from the Central Switch. This affects charging already linked accounts and linking new accounts. We are working with them to improve performance. Jul 6, 11:42:54 GMT+0 - Monitoring - The Central Switch has stabilised and we are currently monitoring performance. Type: Incident

Duration: 3 days, 19 hours and 28 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>07:58:43</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>12:30:23</var> GMT+0</small><br><strong>Investigating</strong> - There is an elevated rate of timeouts affecting Direct Debit from the Central Switch. This affects charging already linked accounts and linking new accounts. We are working with them to improve performance..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>11:42:54</var> GMT+0</small><br><strong>Monitoring</strong> - The Central Switch has stabilised and we are currently monitoring performance..</p> ]]> Fri, 3 Jul 2026 12:30:23 +0000 https://status.paystack.com/incident/cmr4z6l0r0bqd0rmjlsen87k1 https://status.paystack.com/incident/cmr4z6l0r0bqd0rmjlsen87k1 South Africa: Elevated number of 3D secure transaction declines Type: Incident Duration: 1 day, 14 hours and 40 minutes Affected Components: Cards Jul 2, 13:51:36 GMT+0 - Investigating - We are seeing an elevated number of 3D secure transaction declines. We are investigating the issue. Jul 2, 14:46:13 GMT+0 - Monitoring - Success rates have improved. We will continue to monitor. Jul 4, 04:31:54 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day, 14 hours and 40 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>13:51:36</var> GMT+0</small><br><strong>Investigating</strong> - We are seeing an elevated number of 3D secure transaction declines. We are investigating the issue..</p> <p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>14:46:13</var> GMT+0</small><br><strong>Monitoring</strong> - Success rates have improved. We will continue to monitor..</p> <p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>04:31:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 2 Jul 2026 13:51:36 +0000 https://status.paystack.com/incident/cmr3kca7401vw1ali7wvk81cv https://status.paystack.com/incident/cmr3kca7401vw1ali7wvk81cv Nigeria: Downtime on Bank Transfers Type: Incident Duration: 16 hours and 16 minutes Affected Components: Managed Accounts, Bank Transfer, Bank Jul 1, 15:18:01 GMT+0 - Investigating - We are experiencing an increase in failures on inward ​(​Pay with Transfer and Dedicated Virtual Accounts)​​ and outward Transfers as a result of a downtime with the Central Switch in Nigeria. As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts. We are in communication with the Central Switch and will share updates as soon as possible. We apologize for any inconvenience this might cause. Jul 2, 07:34:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 16 hours and 16 minutes

Affected Components: , ,

<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>15:18:01</var> GMT+0</small><br><strong>Investigating</strong> - We are experiencing an increase in failures on inward ​(​Pay with Transfer and Dedicated Virtual Accounts)​​ and outward Transfers as a result of a downtime with the Central Switch in Nigeria. As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts. We are in communication with the Central Switch and will share updates as soon as possible. We apologize for any inconvenience this might cause..</p> <p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>07:34:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 1 Jul 2026 15:18:01 +0000 https://status.paystack.com/incident/cmr27zk0b008x0rpy8jp2sqsm https://status.paystack.com/incident/cmr27zk0b008x0rpy8jp2sqsm Ghana: Telecel Maintenance Type: Maintenance Duration: 2 hours and 10 minutes Affected Components: Mobile Money, Mobile Money Jun 26, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 26, 20:02:33 GMT+0 - Identified - Our mobile money partner Telecel will undergo a system maintenance from \[Day Month Year Time\] to \[Day Month Year Time\] GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Jun 27, 00:10:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours and 10 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>20:02:33</var> GMT+0</small><br><strong>Identified</strong> - Our mobile money partner Telecel will undergo a system maintenance from \[Day Month Year Time\] to \[Day Month Year Time\] GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>00:10:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 26 Jun 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmqvcy7l20rny2irq6o8thmo8 https://status.paystack.com/maintenance/cmqvcy7l20rny2irq6o8thmo8 Nigeria: Downtime on Paystack Titan accounts Type: Incident Duration: 1 hour and 45 minutes Affected Components: Bank Transfer Jun 24, 14:51:24 GMT+0 - Investigating - We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause. Jun 24, 15:14:39 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 24, 16:36:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 45 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>14:51:24</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>15:14:39</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>16:36:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 24 Jun 2026 14:51:24 +0000 https://status.paystack.com/incident/cmqs6ycyp000w2io767gi896x https://status.paystack.com/incident/cmqs6ycyp000w2io767gi896x Nigeria: Downtime on Paystack Titan accounts Type: Incident Duration: 6 hours and 47 minutes Affected Components: Managed Accounts, Bank Transfer, Bank Jun 23, 14:06:35 GMT+0 - Investigating - We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause. Jun 23, 14:42:15 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 23, 20:53:48 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 hours and 47 minutes

Affected Components: , ,

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>14:06:35</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts. You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts. We're working to resolve this as quickly as possible and will share updates as soon as we have them. We apologise for any inconvenience this might cause..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>14:42:15</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>20:53:48</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 23 Jun 2026 14:06:35 +0000 https://status.paystack.com/incident/cmqqpwvti01em2ipd353cjg3p https://status.paystack.com/incident/cmqqpwvti01em2ipd353cjg3p Nigeria: Degraded Performance on Card Transactions Type: Incident Duration: 9 days and 56 minutes Affected Components: Cards Jun 22, 13:48:22 GMT+0 - Investigating - We are experiencing degraded performance on card transactions routed through one of our primary switching partners, resulting in an increased rate of failed transactions. While this disruption may affect card payments generally, transactions initiated with Verve cards are currently experiencing the highest impact. We have escalated the issue to our partner and are actively working with them on a resolution. Jun 25, 13:21:14 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 1, 14:44:51 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 days and 56 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>13:48:22</var> GMT+0</small><br><strong>Investigating</strong> - We are experiencing degraded performance on card transactions routed through one of our primary switching partners, resulting in an increased rate of failed transactions. While this disruption may affect card payments generally, transactions initiated with Verve cards are currently experiencing the highest impact. We have escalated the issue to our partner and are actively working with them on a resolution..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>13:21:14</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>14:44:51</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 22 Jun 2026 13:48:22 +0000 https://status.paystack.com/incident/cmqp9tlmz00ab2jpgfe3ism95 https://status.paystack.com/incident/cmqp9tlmz00ab2jpgfe3ism95 South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: Cards, QR Jun 19, 15:48:01 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 21 June​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Jun 20, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 21, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>15:48:01</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 21 June​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 21</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 20 Jun 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmql3rwkm0i5s2ikk1khdlctj https://status.paystack.com/maintenance/cmql3rwkm0i5s2ikk1khdlctj Ghana: Telecel System Downtime Type: Incident Duration: 1 day, 2 hours and 28 minutes Affected Components: Mobile Money Jun 19, 09:07:14 GMT+0 - Resolved - This incident has been resolved. Jun 18, 06:39:24 GMT+0 - Investigating - Our partner, Telecel, is currently experiencing a downtime , which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service. Jun 18, 09:42:11 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 1 day, 2 hours and 28 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>09:07:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>06:39:24</var> GMT+0</small><br><strong>Investigating</strong> - Our partner, Telecel, is currently experiencing a downtime , which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>09:42:11</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Thu, 18 Jun 2026 06:39:24 +0000 https://status.paystack.com/incident/cmqj4qjv4006k2jn3z0yr7aag https://status.paystack.com/incident/cmqj4qjv4006k2jn3z0yr7aag Nigeria: Degraded Performance on Card Transactions Type: Incident Duration: 2 days, 20 hours and 58 minutes Affected Components: Cards Jun 20, 05:37:41 GMT+0 - Resolved - This incident has been resolved. Jun 17, 08:39:56 GMT+0 - Investigating - We are experiencing degraded performance on card transactions routed through one of our primary switching partners, resulting in an increased rate of failed transactions. While this disruption may affect card payments generally, transactions initiated with Verve cards are currently experiencing the highest impact. We have escalated the issue to our partner and are actively working with them on a resolution. Jun 18, 14:06:09 GMT+0 - Monitoring - We have observed an improvement in transaction performance and are currently monitoring Verve card payments as services begin to stabilize. Type: Incident

Duration: 2 days, 20 hours and 58 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>05:37:41</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>08:39:56</var> GMT+0</small><br><strong>Investigating</strong> - We are experiencing degraded performance on card transactions routed through one of our primary switching partners, resulting in an increased rate of failed transactions. While this disruption may affect card payments generally, transactions initiated with Verve cards are currently experiencing the highest impact. We have escalated the issue to our partner and are actively working with them on a resolution..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>14:06:09</var> GMT+0</small><br><strong>Monitoring</strong> - We have observed an improvement in transaction performance and are currently monitoring Verve card payments as services begin to stabilize..</p> ]]> Wed, 17 Jun 2026 08:39:56 +0000 https://status.paystack.com/incident/cmqhtlouh02662inwz9eryrkv https://status.paystack.com/incident/cmqhtlouh02662inwz9eryrkv Nigeria: Degraded Performance on Bank Transfers Type: Incident Duration: 17 hours and 18 minutes Affected Components: Managed Accounts, Bank Transfer, Bank Jun 16, 14:46:33 GMT+0 - Investigating - The Central Switch for bank transfers in Nigeria is currently experiencing transaction processing delays. This disruption may affect transaction processing times. We are actively monitoring the situation with the central switch and will provide updates as they resolve the issue. Jun 17, 08:04:07 GMT+0 - Resolved - This incident has been resolved and bank transfer performance is back to normal. Type: Incident

Duration: 17 hours and 18 minutes

Affected Components: , ,

<p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>14:46:33</var> GMT+0</small><br><strong>Investigating</strong> - The Central Switch for bank transfers in Nigeria is currently experiencing transaction processing delays. This disruption may affect transaction processing times. We are actively monitoring the situation with the central switch and will provide updates as they resolve the issue..</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>08:04:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved and bank transfer performance is back to normal..</p> ]]> Tue, 16 Jun 2026 14:46:33 +0000 https://status.paystack.com/incident/cmqgr9azi04qu2plg50el7vi0 https://status.paystack.com/incident/cmqgr9azi04qu2plg50el7vi0 Ghana: MTN Intermittent Downtime Type: Incident Duration: 9 hours and 14 minutes Affected Components: Mobile Money, Mobile Money Jun 15, 11:36:57 GMT+0 - Investigating - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to take longer before completion. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available. Jun 15, 20:51:23 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 hours and 14 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>11:36:57</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with **MTN Mobile Money transactions** due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to take longer before completion. Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available..</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>20:51:23</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 15 Jun 2026 11:36:57 +0000 https://status.paystack.com/incident/cmqf51mg803sb2jqjtvwla9pd https://status.paystack.com/incident/cmqf51mg803sb2jqjtvwla9pd Nigeria: Delay in Completing Bank Transfers and Receiving Inward Credits into Paystack Titan accounts Type: Incident Duration: 56 minutes Affected Components: Managed Accounts, Direct Debit, Bank Transfer, Bank Jun 13, 11:08:39 GMT+0 - Identified - We are currently experiencing a downtime with the central switch in Nigeria. As a result, you may notice delays in transfers to Paystack Titan accounts and in processing outward transfers to **all bank accounts**. We're actively working with our partner to resolve this issue and will provide updates as soon as service is fully restored. We apologize for any inconvenience this might cause Jun 13, 12:04:15 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 56 minutes

Affected Components: , , ,

<p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>11:08:39</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing a downtime with the central switch in Nigeria. As a result, you may notice delays in transfers to Paystack Titan accounts and in processing outward transfers to **all bank accounts**. We're actively working with our partner to resolve this issue and will provide updates as soon as service is fully restored. We apologize for any inconvenience this might cause.</p> <p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>12:04:15</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 13 Jun 2026 11:08:39 +0000 https://status.paystack.com/incident/cmqc95jkv082rqjlweryz6sgf https://status.paystack.com/incident/cmqc95jkv082rqjlweryz6sgf Ghana: Telecel System Downtime Type: Incident Duration: 6 hours and 12 minutes Affected Components: Mobile Money Jun 13, 13:57:17 GMT+0 - Resolved - This incident has been resolved. Jun 13, 07:45:13 GMT+0 - Investigating - Our partner, Telecel, is currently experiencing an intermittent downtime on their platform, which is affecting mobile money transactions at the moment. As a result, some Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service. Type: Incident

Duration: 6 hours and 12 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>13:57:17</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>07:45:13</var> GMT+0</small><br><strong>Investigating</strong> - Our partner, Telecel, is currently experiencing an intermittent downtime on their platform, which is affecting mobile money transactions at the moment. As a result, some Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service..</p> ]]> Sat, 13 Jun 2026 07:45:13 +0000 https://status.paystack.com/incident/cmqc1vx5g02o2p7jdqeglkgfc https://status.paystack.com/incident/cmqc1vx5g02o2p7jdqeglkgfc Paystack SA - Incorrect Transfer Statuses Type: Incident Duration: 2 days, 16 hours and 45 minutes Affected Components: Bank Jun 12, 22:00:00 GMT+0 - Identified - We have identified an issue with incorrect Transfer Statuses effecting Paystack South Africa merchants. Transfers that have been successfully processed are returning a Failed Status and a Response Code: Not\_Found. Our team is working to resolve the problem and will correct the Transfer Statuses as part of the remediation. We request that merchants do not re-attempt transfers until the issue is resolved to avoid duplicate transfers. Jun 15, 11:31:49 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 15, 14:44:59 GMT+0 - Resolved - The incident that was impacting the South Africa Transfer Statuses is now resolved. All Transfer Statuses have been updated to reflect the correct outcome of the transaction. Type: Incident

Duration: 2 days, 16 hours and 45 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have identified an issue with incorrect Transfer Statuses effecting Paystack South Africa merchants. Transfers that have been successfully processed are returning a Failed Status and a Response Code: Not\_Found. Our team is working to resolve the problem and will correct the Transfer Statuses as part of the remediation. We request that merchants do not re-attempt transfers until the issue is resolved to avoid duplicate transfers..</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>11:31:49</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>14:44:59</var> GMT+0</small><br><strong>Resolved</strong> - The incident that was impacting the South Africa Transfer Statuses is now resolved. All Transfer Statuses have been updated to reflect the correct outcome of the transaction. .</p> ]]> Fri, 12 Jun 2026 22:00:00 +0000 https://status.paystack.com/incident/cmqf6duuj04lj2ik7kn7ox43o https://status.paystack.com/incident/cmqf6duuj04lj2ik7kn7ox43o South Africa: Capitec Pay Maintenance Type: Maintenance Duration: 3 hours Affected Components: Capitec Pay Jun 6, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 7, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 6, 23:00:00 GMT+0 - Identified - Capitec will be conducting scheduled maintenance on **Sunday,​ 7 June​ 2026**, starting at **01:00** and concluding ​a​t **04:00** (SAST). **What does this mean for you?** Capitec Pay may be unavailable during this time. Our other payment channels will still be available to your customers. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Capitec will be conducting scheduled maintenance on **Sunday,​ 7 June​ 2026**, starting at **01:00** and concluding ​a​t **04:00** (SAST). **What does this mean for you?** Capitec Pay may be unavailable during this time. Our other payment channels will still be available to your customers. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> ]]> Sat, 6 Jun 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmpy9unzo02olp3bzzmo3ml4a https://status.paystack.com/maintenance/cmpy9unzo02olp3bzzmo3ml4a South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: Cards, QR Jun 6, 22:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 7 June​ 2026**, starting at **01:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Jun 6, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 7, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 7 June​ 2026**, starting at **01:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 6 Jun 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmpzo5ofe00jsnwy0xj1yn1j8 https://status.paystack.com/maintenance/cmpzo5ofe00jsnwy0xj1yn1j8 South Africa: Capitec Pay Maintenance Type: Maintenance Duration: 2 hours Affected Components: Capitec Pay Jun 3, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 4, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 3, 23:00:00 GMT+0 - Identified - Capitec will be conducting scheduled maintenance on **Thursday,​ 4 June​ 2026**, starting at **01:00** and concluding ​a​t **03:00** (SAST). **What does this mean for you?** Two minutes of downtime is anticipated alongside some latency increases during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Capitec will be conducting scheduled maintenance on **Thursday,​ 4 June​ 2026**, starting at **01:00** and concluding ​a​t **03:00** (SAST). **What does this mean for you?** Two minutes of downtime is anticipated alongside some latency increases during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> ]]> Wed, 3 Jun 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmpy9ehbe02shp3c6du0fhy4o https://status.paystack.com/maintenance/cmpy9ehbe02shp3c6du0fhy4o Ghana: Telecel Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money, Mobile Money May 14, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully May 13, 23:00:00 GMT+0 - Identified - Our mobile money partner Telecel will undergo a system maintenance from 13th May 2026 23:00 to 14th May 2026 05:00 GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. May 13, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>May <var data-var='date'> 14</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our mobile money partner Telecel will undergo a system maintenance from 13th May 2026 23:00 to 14th May 2026 05:00 GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 13 May 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmp460lhd005up6qvq2uk1m49 https://status.paystack.com/maintenance/cmp460lhd005up6qvq2uk1m49 Ghana: Telecel Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money, Mobile Money May 10, 23:00:00 GMT+0 - Identified - Our mobile money partner Telecel will undergo a system maintenance from 10th May 2026 23:00 to 11th May 2026 05:00 GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. May 10, 23:00:01 GMT+0 - Identified - Maintenance is now in progress May 11, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our mobile money partner Telecel will undergo a system maintenance from 10th May 2026 23:00 to 11th May 2026 05:00 GMT. During that time, customers using Telecel to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 10 May 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmoyhvwl1000bpt3rfo52zzd4 https://status.paystack.com/maintenance/cmoyhvwl1000bpt3rfo52zzd4 Ghana: MTN Maintenance Type: Maintenance Duration: 12 hours Affected Components: Mobile Money, Mobile Money May 9, 22:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 9th May 2026 22:00 to 10th May 2026 10:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack will experience service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. May 9, 22:00:01 GMT+0 - Identified - Maintenance is now in progress May 10, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 12 hours

Affected Components: ,

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 9th May 2026 22:00 to 10th May 2026 10:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack will experience service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 9 May 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmoyhs8ql09z0elbhmu9gepk6 https://status.paystack.com/maintenance/cmoyhs8ql09z0elbhmu9gepk6 South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 3 hours Affected Components: QR, Cards Apr 21, 20:30:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Tuesday,​ 21 April​ 2026**, starting at **22:30** and concluding ​a​t **01:30 on Wednesday, 22 April** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Apr 21, 20:30:01 GMT+0 - Identified - Maintenance is now in progress Apr 21, 23:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components: ,

<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>20:30:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Tuesday,​ 21 April​ 2026**, starting at **22:30** and concluding ​a​t **01:30 on Wednesday, 22 April** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>20:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>23:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 21 Apr 2026 20:30:00 +0000 https://status.paystack.com/maintenance/cmo1nqda6015rxcnd0jdz4slr https://status.paystack.com/maintenance/cmo1nqda6015rxcnd0jdz4slr CIV: MTN Maintenance Type: Maintenance Duration: 6 hours Affected Components: Mobile Money Apr 20, 22:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 20th April 2026 22:00 to 21st April 2026 04:00 GMT. During that time, customers using MTN to make payments via Paystack might experience some service disruption. However, other payment methods such as cards, Apple Pay, and other mobile money services, will not be affected. Apr 20, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 21, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 20th April 2026 22:00 to 21st April 2026 04:00 GMT. During that time, customers using MTN to make payments via Paystack might experience some service disruption. However, other payment methods such as cards, Apple Pay, and other mobile money services, will not be affected..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 20 Apr 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmo7oz0rh000t621fvztz9p5u https://status.paystack.com/maintenance/cmo7oz0rh000t621fvztz9p5u Ghana: MTN Maintenance Type: Maintenance Duration: 12 hours and 27 minutes Affected Components: Mobile Money, Mobile Money Apr 20, 21:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 20th April 2026 21:00 to 21st April 2026 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Apr 20, 21:08:06 GMT+0 - Identified - Maintenance is now in progress. Apr 21, 09:35:07 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 12 hours and 27 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 20th April 2026 21:00 to 21st April 2026 05:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>21:08:06</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>09:35:07</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 20 Apr 2026 21:00:00 +0000 https://status.paystack.com/maintenance/cmo7or3i50023skbmvkq77tmn https://status.paystack.com/maintenance/cmo7or3i50023skbmvkq77tmn South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 8 hours Affected Components: QR, Cards Apr 19, 20:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 19 April​ 2026**, starting at **22:00** and concluding ​a​t **06:00 on Monday, 20 April** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Apr 19, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 20, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components: ,

<p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 19 April​ 2026**, starting at **22:00** and concluding ​a​t **06:00 on Monday, 20 April** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 19 Apr 2026 20:00:00 +0000 https://status.paystack.com/maintenance/cmo1no579003qyaw4egcwbtfn https://status.paystack.com/maintenance/cmo1no579003qyaw4egcwbtfn Nigeria: Access Bank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: Cards Apr 18, 23:00:00 GMT+0 - Identified - Access Bank will be undergoing a scheduled maintenance on their card infrastructure from 12am - 6am on Sunday April 19th, 2026. During this period, you may experience failures when trying to make payments using Access Bank-issued cards. Transfers to Access Bank accounts and Direct Debit transactions on Access Bank accounts remain unaffected. We apologize for any inconvenience this might cause. Apr 18, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 19, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Access Bank will be undergoing a scheduled maintenance on their card infrastructure from 12am - 6am on Sunday April 19th, 2026. During this period, you may experience failures when trying to make payments using Access Bank-issued cards. Transfers to Access Bank accounts and Direct Debit transactions on Access Bank accounts remain unaffected. We apologize for any inconvenience this might cause..</p> <p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 18 Apr 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmo4vx0xc0faiinoc4cr99k3e https://status.paystack.com/maintenance/cmo4vx0xc0faiinoc4cr99k3e Nigeria: Scheduled Maintenance on Stanbic IBTC Cards Type: Maintenance Duration: 4 hours Affected Components: Cards Apr 18, 22:00:00 GMT+0 - Identified - Stanbic IBTC Bank will be carrying out a scheduled maintenance from 11pm - 3am WAT that will impact card processing. During this time, you may be unable to complete payments using Stanbic IBTC-issued cards. We apologize for any inconvenience this might cause. Apr 18, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 19, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Stanbic IBTC Bank will be carrying out a scheduled maintenance from 11pm - 3am WAT that will impact card processing. During this time, you may be unable to complete payments using Stanbic IBTC-issued cards. We apologize for any inconvenience this might cause..</p> <p><small>Apr <var data-var='date'> 18</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 18 Apr 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmo4vawbi0f001sdcnw9uxvnf https://status.paystack.com/maintenance/cmo4vawbi0f001sdcnw9uxvnf Nigeria: Guaranty Trust Bank (GTB) Card Maintenance Type: Maintenance Duration: 2 hours Affected Components: Cards Apr 12, 01:34:00 GMT+0 - Identified - Guaranty Trust Bank (GTB) is currently undergoing maintenance on the services that support card payments. As a result, you might experience increased failures when trying to make payments with GTB-issued cards. Other bank cards will continue to work as usual, as will other channels such as Pay with Transfer (PWT) and Zap. The maintenance window is from 2 to 4am WAT, and normal card processing will resume at the same time. We apologize for any inconvenience this might cause. Apr 12, 01:34:01 GMT+0 - Identified - Maintenance is now in progress Apr 12, 03:34:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>01:34:00</var> GMT+0</small><br><strong>Identified</strong> - Guaranty Trust Bank (GTB) is currently undergoing maintenance on the services that support card payments. As a result, you might experience increased failures when trying to make payments with GTB-issued cards. Other bank cards will continue to work as usual, as will other channels such as Pay with Transfer (PWT) and Zap. The maintenance window is from 2 to 4am WAT, and normal card processing will resume at the same time. We apologize for any inconvenience this might cause..</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>01:34:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>03:34:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 12 Apr 2026 01:34:00 +0000 https://status.paystack.com/maintenance/cmnv2sglg019jexqwy196a8d6 https://status.paystack.com/maintenance/cmnv2sglg019jexqwy196a8d6 South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: QR, Cards Apr 11, 22:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 12 April​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Apr 11, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 12, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 12 April​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 11 Apr 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmnorcwtz013kksryo8lwpr11 https://status.paystack.com/maintenance/cmnorcwtz013kksryo8lwpr11 Ghana: MTN Maintenance Type: Maintenance Duration: 4 hours Affected Components: Mobile Money, Mobile Money Apr 1, 23:00:00 GMT+0 - Identified - MTN will undergo a system maintenance from 1st April 2026 23:00 to 2nd April 2026 03:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected. Apr 1, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 2, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: ,

<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - MTN will undergo a system maintenance from 1st April 2026 23:00 to 2nd April 2026 03:00 GMT. During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption. However, other payment methods such as pay with bank transfer, cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected..</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 1 Apr 2026 23:00:00 +0000 https://status.paystack.com/maintenance/cmngg47jb00lohemsxfnsj651 https://status.paystack.com/maintenance/cmngg47jb00lohemsxfnsj651 South Africa: Nedbank Scheduled Maintenance Type: Maintenance Duration: 6 hours Affected Components: QR, Cards Mar 21, 22:00:00 GMT+0 - Identified - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 22 March​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com) Mar 21, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 22, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our acquiring partner, Nedbank, will be conducting scheduled maintenance on **Sunday,​ 22 March​ 2026**, starting at **00:00** and concluding ​a​t **06:00** (SAST). **What does this mean for you?** Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window. Should you have any questions or concerns, please reach out to us on [support@paystack.com](mailto:support@paystack.com).</p> <p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 21 Mar 2026 22:00:00 +0000 https://status.paystack.com/maintenance/cmmyzzr3600y1lxqyvh4zgail https://status.paystack.com/maintenance/cmmyzzr3600y1lxqyvh4zgail