Paystack - Delays with Outward Transfers – Incident details

Delays with Outward Transfers

ResolvedMajor outage24 hours 43 minutes

Affected

Transactions

Major outage from 3:23 PM to 4:06 PM

NIGERIA

Major outage from 3:23 PM to 4:06 PM

Bank Transfer

Major outage from 3:23 PM to 4:06 PM

  • ResolvedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are experiencing delays with a small number of outward transfers to Nigerian bank accounts as a result of a processor downtime. As a result, some transfers may take longer than usual to get a final status.

    We are in contact with our processing partner and investigating to find the root cause. We'll share updates as soon as possible and we apologize for any inconvenience this might cause