Paystack - Nigeria: Degraded Card Processing – Incident details

Plugins & Integrations experiencing partial outage

Nigeria: Degraded Card Processing

Resolved
Major outage
Started about 1 month agoLasted 31 hours 23 minutes

Affected

Transactions

Major outage from 8:33 AM to 3:56 PM

NIGERIA

Major outage from 8:33 AM to 3:56 PM

Cards

Major outage from 8:33 AM to 3:56 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    One of our processing partners is currently experiencing a service disruption. We are working with the partner to restore full service as quickly as possible.

    What this means for you

    During this period, you may experience elevated failures or intermittent errors when processing NGN card transactions. Verve card transactions are expected to be more affected than other card schemes.

    Our team is actively monitoring the situation and will provide updates on this page as they become available.

    If you have any questions or concerns, please contact our Support team