Paystack - Ghana: AT Ghana System Downtime – Incident details

Mobile Money experiencing degraded performance

Ghana: AT Ghana System Downtime

Monitoring
Degraded performance
Started 2 days ago

Affected

Transactions

Degraded performance from 10:39 AM to 12:00 AM

GHANA

Degraded performance from 10:39 AM to 12:00 AM

Mobile Money

Degraded performance from 10:39 AM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Our partner, AT Ghana, is currently having a downtime on their platform, which is affecting mobile money collections at the moment. As a result, most AT Ghana collections are failing. We're currently liaising with them to fix the issues and restore the service.