Paystack - Delayed credits into Wema Bank virtual accounts – Incident details

Mobile Money experiencing degraded performance

Delayed credits into Wema Bank virtual accounts

Resolved
Major outage
Started 5 days agoLasted 2 days

Affected

Transfers

Major outage from 11:24 AM to 10:42 AM

NIGERIA

Major outage from 11:24 AM to 10:42 AM

Bank

Major outage from 11:24 AM to 10:42 AM

Managed Accounts

Major outage from 11:24 AM to 10:42 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently experiencing a delay in receiving credits into Wema Bank Dedicated Virtual Accounts (DVAs) and as a result, you may experience delays in receiving funds into Wema DVAs.

    We have notified the Wema Bank team and are working with them to restore service as quickly as possible. Other payment channels remain unaffected. We will share an update as soon as possible, and we apologize for any inconvenience this might cause.