Paystack - Nigeria: Degraded Performance on Paystack Direct Debit – Incident details

All systems operational

Nigeria: Degraded Performance on Paystack Direct Debit

Resolved
Degraded performance
Started 5 days agoLasted 1 day

Affected

Transactions

Degraded performance from 9:03 AM to 1:56 PM

NIGERIA

Degraded performance from 9:03 AM to 1:56 PM

Direct Debit

Degraded performance from 9:03 AM to 1:56 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are seeing an increase in failures on Paystack Direct Debit, as a result of a provider downtime. As a result, attempts to link new accounts, and complete payments with already linked accounts may fail.

    We are in communication with our processing partner to get this resolved as quickly as possible, and will share updates as soon as possible.

    We apologize for any inconvenience this might cause.