Paystack - Degraded Performance on Zenith Card Processing – Incident details

All systems operational

Degraded Performance on Zenith Card Processing

Resolved
Degraded performance
Started 3 days agoLasted about 21 hours

Affected

Transactions

Degraded performance from 1:12 PM to 10:29 AM

NIGERIA

Degraded performance from 1:12 PM to 10:29 AM

Cards

Degraded performance from 1:12 PM to 10:29 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently seeing an increased number of failed transactions for cards issued by Zenith bank due to downtime from the bank.

    As a result, payments made with Zenith-issued cards may fail. Other card types and payment channels remain unaffected and are operating as usual.

    We are actively working with the bank to resolve this issue and will share updates as soon as more information is available.

    We apologize for the inconvenience and appreciate your patience.