Paystack - South Africa: Increased card error rate – Incident details

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South Africa: Increased card error rate

ResolvedPartial outage54 minutes

Affected

Transactions

Partial outage from 10:56 AM to 11:50 AM

SOUTH AFRICA

Partial outage from 10:56 AM to 11:50 AM

Cards

Partial outage from 10:56 AM to 11:50 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Transaction success rates have returned to normal from 13:27 SAST. We will continue to monitor.

  • InvestigatingUTC

    We are seeing an increased rate of card transaction failures. The issue has been escalated to our 3rd-party partners.