Paystack - Ghana: AirtelTigo Transfer Downtime – Incident details

Mobile Money experiencing degraded performance

Ghana: AirtelTigo Transfer Downtime

Investigating
Degraded performance
Started about 9 hours ago

Affected

Transfers

Degraded performance from 1:04 PM to 12:00 AM

GHANA

Degraded performance from 1:04 PM to 12:00 AM

Mobile Money

Degraded performance from 1:04 PM to 12:00 AM

Updates
  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue with AirtelTigo Mobile Money transactions due to downtime on AirtelTigo's platform. This is causing most AirtelTigo Mobile Money transfers to fail.

    Our team is in active communication with AirtelTigo, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.