Paystack - Nigeria: Increased Failures on Card Transactions – Incident details

All systems operational

Nigeria: Increased Failures on Card Transactions

Resolved
Degraded performance
Started about 6 hours agoLasted 41 minutes

Affected

Transactions

Degraded performance from 9:35 AM to 10:16 AM

NIGERIA

Degraded performance from 9:35 AM to 10:16 AM

Cards

Degraded performance from 9:35 AM to 10:16 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently observing a higher failure rate on transactions made with Nigerian cards, especially Verve cards as a result of a partner downtime.

    We have notified our partner and we are working closely with them to resolve the issue. We’ll provide updates as soon as service is restored and we apologize for any inconvenience this may cause.