Paystack - Shopify payment failures – Incident details

All systems operational

Shopify payment failures

Resolved
Degraded performance
Started 2 days agoLasted 3 hours 4 minutes

Affected

Platform & Infrastructure

Degraded performance from 7:49 AM to 10:54 AM

API

Degraded performance from 7:49 AM to 10:54 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating failures when attempting to pay via our Shopify and Shopify Onsite apps.