Paystack - Nigeria: Increased Card Processing Failures – Incident details

All systems operational

Nigeria: Increased Card Processing Failures

Resolved
Degraded performance
Started 2 days agoLasted 3 hours 54 minutes

Affected

Transactions

Degraded performance from 2:26 PM to 6:21 PM

NIGERIA

Degraded performance from 2:26 PM to 6:21 PM

Cards

Degraded performance from 2:26 PM to 6:21 PM

Updates
  • Resolved
    UTC
    Resolved

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We're currently seeing an increase in failed payments for Nigerian local cards due to an outage at one of our processing partners. Verve cards are the most affected.

    International cards and other payment channels are not affected and are working normally.

    We're working with our partner to restore service and will share an update as soon as we have more information. We apologize for the disruption and appreciate your patience.