Paystack - Nigeria: Degraded performance on Bank Transfers – Incident details

Experiencing partial outage

Nigeria: Degraded performance on Bank Transfers

Monitoring
Major outage
Started about 6 hours ago

Affected

Transfers

Major outage from 1:43 PM to 12:00 AM

NIGERIA

Major outage from 1:43 PM to 12:00 AM

Bank

Major outage from 1:43 PM to 12:00 AM

Managed Accounts

Major outage from 1:43 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    A fix has been put in place, and we are currently monitoring the result.

  • Investigating
    Investigating

    The Central Switch is experiencing a degraded service, causing high resolution times for bank transfers. This is an industry-wide issue affecting multiple institutions, and their team is currently working on a resolution.

    We are monitoring the situation closely.