Paystack - Paystack Dashboard – Incident details

Experiencing partially degraded performance

Paystack Dashboard

ResolvedDegraded performance240 hours 27 minutes

Affected

Merchant Tools

Degraded performance from 8:00 AM to 8:27 AM

Dashboard

Degraded performance from 8:00 AM to 8:27 AM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    We have narrowed down the cause of the login issues and confirmed that this disruption is affecting a small number of merchants.

    Our team is currently finalizing a fix. We will provide a further update as soon as service is fully restored.

  • InvestigatingUTC

    Some merchants are currently experiencing difficulties logging in to their Dashboard. We are investigating the issue and working on a fix. We will share further updates here shortly.