Paystack - Ghana: MTN System Downtime – Incident details

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Ghana: MTN System Downtime

ResolvedMajor outage15 hours 36 minutes

Affected

Transactions

Degraded performance from 4:05 PM to 7:41 AM

GHANA

Degraded performance from 4:05 PM to 7:41 AM

Mobile Money

Degraded performance from 4:05 PM to 7:41 AM

Transfers

Degraded performance from 4:05 PM to 7:41 AM

GHANA

Degraded performance from 4:05 PM to 7:41 AM

Mobile Money

Degraded performance from 4:05 PM to 7:41 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail.

    Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.