Nigeria: Paystack Direct Debit

Resolved

Major outage

Started 7 months agoMarch 27, 2026Lasted 95 hours 18 minutesMarch 27, 202610:03 AMMarch 31, 20269:21 AMUTC

Affected

Transactions

NIGERIA

Direct Debit

Updates

Resolved
March 31, 2026 at 9:21 AMUTC
Resolved
March 31, 2026 at 9:21 AMUTC
This incident has been resolved.
Monitoring
March 30, 2026 at 4:00 PMUTC
Monitoring
March 30, 2026 at 4:00 PMUTC
We implemented a fix and are currently monitoring the result.
Identified
March 30, 2026 at 9:28 AMUTC
Identified
March 30, 2026 at 9:28 AMUTC
We are continuing to address the disruption affecting Direct Debit services.
Existing payment authorizations remain functional, however, users will encounter errors when attempting to link new accounts or establish new mandates. Our team is focused on restoring the registration service for new mandates as a priority.
Investigating
March 27, 2026 at 10:03 AMUTC
Investigating
March 27, 2026 at 10:03 AMUTC
We are currently investigating an issue that is preventing users from linking new Direct Debit accounts and processing payment attempts.

Paystack - Nigeria: Paystack Direct Debit – Incident details