Paystack - Issues exporting data from the Dashboard – Incident details

All systems operational

Issues exporting data from the Dashboard

Resolved
Degraded performance
Started 12 months agoLasted 1 day

Affected

Dashboard

Updates
  • Resolved
    UTC
    Resolved

    As of July 30, 2025 2200H UTC, this should be resolved and all our systems are up-to-date and working as expected. Thank you so much for your patience and apologies for the inconvenience.

  • Update
    UTC
    Update

    Our team has implemented a solution, the newer systems are still catching up with the latest data. The lag is under 20h now. We expect the issue to be resolved by tomorrow morning.

  • Update
    UTC
    Update

    Our team has implemented a solution, the newer systems are still catching up with the latest data. The lag has reduced to 48hrs now. We will share more updates on the ETA soon.

  • Identified
    UTC
    Identified

    You might experience issues in retrieving your most recent data (data from the last 96hrs). Our Engineering team has identified the root of the issue and is implementing a fix. We will share more updates on the ETA soon.