Paystack - Outage on NIBSS Direct Debit – Incident details

Experiencing partially degraded performance

Show current status

Outage on NIBSS Direct Debit

ResolvedDegraded performance66 hours 48 minutes

Affected

Transactions

Degraded performance from 3:15 PM to 10:03 AM

NIGERIA

Degraded performance from 3:15 PM to 10:03 AM

Direct Debit

Degraded performance from 3:15 PM to 10:03 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • InvestigatingUTC

    Direct Debit is currently unavailable across all banks. This is a result of a downtime with the central switch. What is Affected? - Attempts to charge already-linked accounts may fail. - Attempts to link new bank accounts may also fail. We are in communication with the service provider and will provide updates as soon as possible.