Paystack - Delay in Transfers and Direct Debit Transactions – Incident details

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Delay in Transfers and Direct Debit Transactions

ResolvedDegraded performance12 hours 36 minutes

Affected

Transactions

Degraded performance from 6:01 PM to 6:38 AM

NIGERIA

Degraded performance from 6:01 PM to 6:38 AM

Direct Debit

Degraded performance from 6:01 PM to 6:38 AM

Transactions

Transfers

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • InvestigatingUTC

    Transfers to bank accounts in Nigeria may experience a delay due to a downtime with Nigeria's central Transfers Switch. You might also experience: - Delays in confirming deposits for transactions, top-ups, and payments made to Virtual Account numbers. - Increased failures with Direct Debit transactions. We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.