Paystack - Nigeria: Direct Debit Downtime – Incident details

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Nigeria: Direct Debit Downtime

ResolvedPartial outage170 hours

Affected

Transactions

Partial outage from 10:48 AM to 12:48 PM

NIGERIA

Partial outage from 10:48 AM to 12:48 PM

Direct Debit

Partial outage from 10:48 AM to 12:48 PM

  • ResolvedUTC

    The central switch has resolved the issue, and the system is now stable

  • InvestigatingUTC

    We're currently experiencing a downtime with the Direct Debit channel due to an issue with our processing partner. As a result, attempts to link new bank accounts and charge already linked accounts may fail. We are working with our processing partner to resolve the issue and will share updates as soon as possible.