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All Systems Operational
API
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Operational
Transactions
Operational
Cards
Operational
Pay with Transfer/EFT
Operational
Virtual Account Numbers
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Operational
Mobile Money
Operational
QR
Operational
USSD
Operational
Direct Debit
Operational
Apple Pay
Operational
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Operational
Dashboard
Operational
Transfers
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Operational
Webhooks
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Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Sep 18, 2025
Resolved -
This incident has been resolved.
Sep 18, 21:22 CET
Sep 18, 21:22 CET
Investigating -
Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.
Sep 18, 20:20 CET
Sep 18, 20:20 CET
Resolved -
This incident has been resolved.
Sep 18, 09:46 CET
Sep 18, 09:46 CET
Investigating -
Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.
Sep 17, 19:47 CET
Sep 17, 19:47 CET
Sep 17, 2025
Sep 16, 2025
No incidents reported.
Sep 15, 2025
Resolved -
This incident has been resolved.
Sep 15, 05:54 CET
Sep 15, 05:54 CET
Investigating -
Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.
Sep 14, 20:15 CET
Sep 14, 20:15 CET
Sep 14, 2025
Resolved -
This incident has been resolved.
Sep 14, 14:47 CET
Sep 14, 14:47 CET
Investigating -
The scheduled maintenance by UBA is still ongoing. As a result, transactions on UBA-issued cards may continue to fail.
We’re in active contact with the bank and will provide updates as soon as we receive feedback.
We apologize for the inconvenience and appreciate your patience.
Sep 14, 12:14 CET
We’re in active contact with the bank and will provide updates as soon as we receive feedback.
We apologize for the inconvenience and appreciate your patience.
Sep 14, 12:14 CET
Completed -
The scheduled maintenance has been completed.
Sep 14, 10:00 CET
Sep 14, 10:00 CET
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 14, 07:43 CET
Sep 14, 07:43 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 22:00 CET
Sep 13, 22:00 CET
Scheduled -
UBA will undergo scheduled maintenance from 10:00 PM on September 13, 2025, to 10:00 AM on September 14, 2025.
What does this mean for you?
During this window, UBA services may be unavailable or experience intermittent downtime. You can still accept payments via other methods, including card payments from other banks, transfers, and any alternative payment options.
We’ll provide updates as maintenance progresses and let you know once all services are fully restored. We apologize for any inconvenience and appreciate your patience.
Sep 12, 16:36 CET
What does this mean for you?
During this window, UBA services may be unavailable or experience intermittent downtime. You can still accept payments via other methods, including card payments from other banks, transfers, and any alternative payment options.
We’ll provide updates as maintenance progresses and let you know once all services are fully restored. We apologize for any inconvenience and appreciate your patience.
Sep 12, 16:36 CET
Completed -
The scheduled maintenance has been completed.
Sep 14, 10:00 CET
Sep 14, 10:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 21:01 CET
Sep 13, 21:01 CET
Scheduled -
MTN will undergo a system maintenance from 13th September 2025 20:00 to 14th September 2025 09:00 GMT.
During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption.
However, other payment methods such as cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected.
Sep 12, 07:54 CET
During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption.
However, other payment methods such as cards and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected.
Sep 12, 07:54 CET
Completed -
The scheduled maintenance has been completed.
Sep 14, 10:00 CET
Sep 14, 10:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 21:00 CET
Sep 13, 21:00 CET
Scheduled -
MTN will undergo a system maintenance from 13th September 2025 20:00 to 14th September 2025 09:00 GMT.
During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption.
However, other payment methods such as cards, Apple Pay, and other mobile money services, will not be affected.
Sep 12, 07:58 CET
During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption.
However, other payment methods such as cards, Apple Pay, and other mobile money services, will not be affected.
Sep 12, 07:58 CET
Completed -
The scheduled maintenance has been completed.
Sep 14, 09:00 CET
Sep 14, 09:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 22:00 CET
Sep 13, 22:00 CET
Scheduled -
Interswitch will be conducting scheduled system maintenance from 10:00 PM on Saturday, 13 September 2025, to 7:00 AM on Sunday, 14 September 2025.
What does this mean for you?
During this time, Verve cards may be temporarily unavailable or experience intermittent disruptions.
You can still receive payments using other cards like Mastercard or Visa, or through other methods like Bank Transfer, Direct Debit, etc.
We’ll keep you updated during the maintenance and let you know once everything is back to normal.
We’re sorry for any trouble this may cause and thank you for your patience.
Sep 8, 13:00 CET
What does this mean for you?
During this time, Verve cards may be temporarily unavailable or experience intermittent disruptions.
You can still receive payments using other cards like Mastercard or Visa, or through other methods like Bank Transfer, Direct Debit, etc.
We’ll keep you updated during the maintenance and let you know once everything is back to normal.
We’re sorry for any trouble this may cause and thank you for your patience.
Sep 8, 13:00 CET
Sep 13, 2025
Resolved -
This incident has been resolved.
Sep 13, 10:32 CET
Sep 13, 10:32 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 13, 09:39 CET
Sep 13, 09:39 CET
Investigating -
We are currently experiencing issues with processing Verve card transactions as a result of a downtime with a processing partner. As a result, attempts to make card payments with Verve cards may fail.
You can still receive payments using other cards, such as Mastercard or Visa. Other payment methods also remain unaffected.
We are in touch with our processing partner and are actively trying to resolve this. We will share an update once we have feedback from our partner.
Sep 12, 18:48 CET
You can still receive payments using other cards, such as Mastercard or Visa. Other payment methods also remain unaffected.
We are in touch with our processing partner and are actively trying to resolve this. We will share an update once we have feedback from our partner.
Sep 12, 18:48 CET
Sep 12, 2025
Resolved -
This incident has been resolved.
Sep 12, 09:09 CET
Sep 12, 09:09 CET
Investigating -
Transfers in South Africa are currently failing. We have escalated the issue to our 3rd party partners.
Sep 11, 13:43 CET
Sep 11, 13:43 CET
Sep 11, 2025
Sep 10, 2025
No incidents reported.
Sep 9, 2025
No incidents reported.
Sep 8, 2025
No incidents reported.
Sep 7, 2025
Completed -
The scheduled maintenance has been completed.
Sep 7, 06:00 CET
Sep 7, 06:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 01:00 CET
Sep 7, 01:00 CET
Scheduled -
Our acquiring partner, Nedbank, will be conducting scheduled network maintenance on Sunday, 7 September 2025, starting at 02:00 and concluding at 07:00 (SAST).
What does this mean for you?
Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window.
Should you have any questions or concerns, please reach out to us on support@paystack.com
Sep 5, 15:41 CET
What does this mean for you?
Redundant connectivity is in place and there is no downtime expected, however, you may experience minor disruptions on the network during the maintenance window.
Should you have any questions or concerns, please reach out to us on support@paystack.com
Sep 5, 15:41 CET
Sep 6, 2025
Resolved -
This incident has been resolved.
Sep 6, 06:52 CET
Sep 6, 06:52 CET
Monitoring -
Connectivity was restored just after 07:00 SAST. Transactions are processing normally again. We will continue to monitor.
Sep 6, 06:19 CET
Sep 6, 06:19 CET
Identified -
EFT Corp, our QR payments provider, is currently experiencing connectivity issues. Their team is actively working on addressing the issue.
Sep 6, 01:36 CET
Sep 6, 01:36 CET
Investigating -
Scan to Pay and Snapscan transactions are currently failing. It has been escalated to our third-party partners.
Sep 6, 01:19 CET
Sep 6, 01:19 CET
Sep 5, 2025
Completed -
The scheduled maintenance has been completed.
Sep 5, 08:00 CET
Sep 5, 08:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 19:00 CET
Sep 4, 19:00 CET
Scheduled -
MTN will undergo a system upgrade from 04th September 2025 17:00 UTC to 05th September 2025 06:00 UTC.
During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption.
However, other payment methods such as cards, Apple Pay, and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected.
Sep 4, 13:31 CET
During that time, customers using MTN to make payments and receive disbursements via Paystack might experience some service disruption.
However, other payment methods such as cards, Apple Pay, and other mobile money services, as well as disbursements to bank accounts and other mobile money accounts, will not be affected.
Sep 4, 13:31 CET
Resolved -
This incident has been resolved.
Sep 5, 07:26 CET
Sep 5, 07:26 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 4, 13:36 CET
Sep 4, 13:36 CET
Investigating -
Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.
Sep 4, 12:44 CET
Sep 4, 12:44 CET
Sep 4, 2025