All Systems Operational
API ? Operational
Transactions Operational
Cards Operational
Pay with Transfer/EFT Operational
Virtual Account Numbers ? Operational
Mobile Money Operational
QR Operational
USSD Operational
Direct Debit Operational
Checkout Operational
Dashboard Operational
Transfers ? Operational
Webhooks ? Operational
Payment Page Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Resolved - This incident has been resolved.
Nov 18, 11:29 CET
Investigating - All Bank Transfers to CAL Bank accounts are failing due to an ongoing issue with the bank’s internal systems.
CAL Bank & GhIPSS teams have been engaged to restore the service as quickly as possible. We will provide an update as soon as it has been resolved.

Nov 5, 15:04 CET
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Resolved - This incident has been resolved.
Nov 14, 11:31 CET
Investigating - We are seeing an increase in failure rates on Cards issued by Guaranty Trust Bank. This is due to an ongoing maintenance at the Bank.

We have notified the GTB team and are in close contact with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

Nov 13, 11:10 CET
Nov 13, 2024
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - This incident has been resolved.
Nov 8, 11:52 CET
Update - We are continuing to monitor for any further issues.
Nov 1, 20:47 CET
Monitoring - Transfers to bank accounts in Nigeria might experience a slight delay due to a downtime with Nigeria's central switch.

There might also be a delay in confirming deposits for transactions, top-ups and payments made to Dedicated Virtual Account numbers.

Oct 31, 12:35 CET
Resolved - This incident has been resolved.
Nov 8, 08:19 CET
Monitoring - Success rates have stabilised since 8:35 SAST. We will continue to monitor.
Nov 8, 07:55 CET
Investigating - We're seeing an increased rate of failure for 3D Secure transactions. The issue has been escalated to our 3rd-party partners.
Nov 8, 06:56 CET
Nov 7, 2024

No incidents reported.