Paystack Status

Mar 26, 2025

No incidents reported today.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

Nigeria: UBA Planned Maintenance - March 23, 2025 between 12:00am and 4:00am.

Completed - The scheduled maintenance has been completed.
Mar 23, 04:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 00:00 CET

Scheduled - UBA will undergo scheduled maintenance on Sunday, March 23, 2025 between 12:00am and 4:00am.

What does this mean for you?
During this window, UBA card services and transfers may be unavailable or experience intermittent downtime. You can still accept payments via other methods, including card payments from other banks, transfers, and any alternative payment options.

We’ll provide updates as maintenance progresses and let you know once all services are fully restored. We apologize for any inconvenience and appreciate your patience.
Mar 22, 18:59 CET

Mar 22, 2025

Nigeria: Downtime on Wema Virtual Accounts

Resolved - This incident has been resolved.
Mar 22, 13:51 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 22, 09:39 CET

Investigating - We are currently experiencing intermittent downtime for transactions into Wema virtual accounts, which affects our Dedicated Virtual Account (DVA) products.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you informed and provide further updates once the issue is resolved.

Thank you for your patience and understanding during this time.
Mar 21, 22:50 CET

Mar 21, 2025

Nigeria: Downtime on Access Bank Transfers

Resolved - This incident has been resolved.
Mar 21, 08:54 CET

Investigating - We are seeing an increase in failure rates for transfers to Access Bank accounts as a result of a bank downtime.

We have notified the Access Bank team and are in close contact with them to resolve this issue as quickly as possible.
Mar 19, 16:15 CET

Mar 20, 2025

No incidents reported.

Mar 19, 2025

South Africa: Scan to Pay Maintenance

Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 21:00 CET

Scheduled - Our payment partner, EFT Corp, will be conducting 3 hours of maintenance on their systems from 22:00 SAST on Tuesday, 18 March 2025 to 01:00 SAST on Wednesday, 19 March 2025.

What does this mean for you?
There may be minor disruptions to service during the maintenance window, which could affect some Scan to Pay and Snapscan transactions that are in flight. Rest assured, you’ll still be able to accept payments as usual via our other payment channels, including direct card payments, Apple Pay and Ozow EFT.
Mar 18, 11:13 CET

Mar 18, 2025

Mar 17, 2025

South Africa: Capitec-issued card failing 3DS

Resolved - This incident has been resolved.
Mar 17, 01:01 CET

Identified - 3DS transactions are currently failing for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.
Mar 16, 22:04 CET

Mar 16, 2025

Nigeria: Downtime on Wema Virtual Accounts

Resolved - This incident has been resolved.
Mar 16, 14:04 CET

Update - We are continuing to investigate this issue.
Mar 16, 13:56 CET

Investigating - We are currently experiencing intermittent downtime for transactions into Wema virtual accounts, which affects our Dedicated Virtual Account (DVA) products.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you informed and provide further updates once the issue is resolved.

Thank you for your patience and understanding during this time.
Mar 13, 19:55 CET

Nigeria: Verve Cards Planned Maintenance: 15 March 2025 - 16 March 2025

Completed - The scheduled maintenance has been completed.
Mar 16, 05:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 22:00 CET

Scheduled - Verve will undergo scheduled maintenance on their platforms between Saturday, 15 March 2025 and Sunday, 16 March 2025.

What does this mean for you?
During this window, Verve cards may be unavailable or experience intermittent downtime. You can still accept payments via other Card types like Mastercard or Visa and payment methods like Pay with Transfer, Bank, Direct Debit etc.

We’ll provide updates as the maintenance progresses and once we receive feedback that their services are fully restored. We apologise for any inconvenience and appreciate your patience.
Mar 14, 18:19 CET

Mar 15, 2025

Mar 14, 2025

Ghana: Downtime with Telecel service

Resolved - This incident has been resolved.
Mar 14, 16:42 CET

Investigating - Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions. As a result, most Telecel transactions are failing.

We're currently liaising with them to fix the issues and restore the service.
Mar 14, 10:11 CET

Mar 13, 2025

Mar 12, 2025

Users are unable to login into their dashboard

Resolved - The incident has been resolved. Thank you for your patience.
Mar 12, 22:23 CET

Monitoring - We have rolled out a fix and are monitoring the results
Mar 12, 21:46 CET

Update - The team is still in the process of implementing and rolling out a fix for the issue.

We again apologize for the inconvenience and appreciate your patience as we work to restore service.
Mar 12, 21:15 CET

Identified - Our team has isolated the root cause and are actively implementing a fix. Users are currently unable to access their dashboard, and existing sessions may get invalidated.

We apologize for the inconvenience and appreciate your patience as we work to restore service.
Mar 12, 19:37 CET

All Systems Operational

Past Incidents