Investigating - Transfers to Wema Bank accounts in Nigeria might experience a slight delay due to a downtime with the bank.

There might also be a delay in confirming deposits for transactions made to Wema Virtual Account numbers.

We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

Jan 16, 2025 - 10:55 CET
API ? Operational
Transactions Degraded Performance
Cards Operational
Pay with Transfer/EFT Degraded Performance
Virtual Account Numbers ? Operational
Mobile Money Operational
QR Operational
USSD Operational
Direct Debit Operational
Checkout Operational
Dashboard Operational
Transfers ? Degraded Performance
Webhooks ? Operational
Payment Page Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Jan 18, 2025

No incidents reported today.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

Unresolved incident: Nigeria: Delay in Completing Transfers to Wema Bank.

Jan 15, 2025

No incidents reported.

Jan 14, 2025
Resolved - This incident has been resolved.
Jan 14, 16:29 CET
Investigating - Transfers to bank accounts in Nigeria might experience a slight delay due to a downtime with Nigeria's central Transfers Switch.

There might also be a delay in confirming deposits for transactions, top-ups and payments made to Virtual Account numbers.

We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved

Jan 13, 15:52 CET
Jan 13, 2025
Resolved - This incident has been resolved.
Jan 13, 08:25 CET
Update - We are continuing to investigate this issue.
Jan 13, 08:24 CET
Investigating - Transfers to bank accounts in Nigeria might experience a slight delay due to a downtime with Nigeria's central Transfers Switch.

There might also be a delay in confirming deposits for transactions, top-ups and payments made to Virtual Account numbers.

We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

Jan 12, 08:16 CET
Jan 12, 2025
Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025
Completed - The scheduled maintenance has been completed.
Jan 6, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 22:30 CET
Scheduled - Our payments partner, Ozow, will undergo scheduled maintenance for 4.5 hours on Sunday, 5 January 2025, from 23:30 SAST until 04:00 SAST on Monday, 6 January 2025.

What does this mean for you?
During this period, Ozow EFT will not be available for customer payments in checkout and Paystack balance top-ups.

Rest assured, you’ll still be able to accept payments as usual via our other payment channels, including direct card payments, Apple Pay, SnapScan and Scan to Pay.

Dec 20, 11:46 CET
Jan 5, 2025
Jan 4, 2025
Resolved - This incident has been resolved.
Jan 4, 09:13 CET
Update - We are continuing to investigate this issue.
Jan 3, 09:54 CET
Investigating - We are currently experiencing intermittent downtime for transactions into Paystack Titan accounts, which affects our Pay with Transfer (PwT) and Dedicated Virtual Account (DVA) products.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you informed and provide further updates once the issue is resolved.

Thank you for your patience and understanding during this time

Jan 3, 09:51 CET