Paystack Status

Outage on NIBSS Direct Debit

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 2025 - 16:55 CET

Investigating - Direct Debit is currently unavailable across all banks. This is a result of a downtime with the central switch.

What is Affected?
- Attempts to charge already-linked accounts may fail.
- Attempts to link new bank accounts may also fail.

We are in communication with the service provider and will provide updates as soon as possible.
Jul 29, 2025 - 16:15 CET

API Operational

Transactions Degraded Performance

Cards Operational

Pay with Transfer/EFT Operational

Virtual Account Numbers Operational

Mobile Money Operational

QR Operational

USSD Operational

Direct Debit Degraded Performance

Apple Pay Operational

Checkout Operational

Dashboard Operational

Transfers Operational

Webhooks Operational

Payment Page Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Aug 4, 2025

No incidents reported today.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

Jul 30, 2025

Issues exporting data from the Dashboard

Resolved - As of July 30, 2025 2200H UTC, this should be resolved and all our systems are up-to-date and working as expected. Thank you so much for your patience and apologies for the inconvenience.
Jul 30, 23:00 CET

Update - Our team has implemented a solution, the newer systems are still catching up with the latest data. The lag is under 20h now. We expect the issue to be resolved by tomorrow morning.
Jul 30, 16:16 CET

Update - Our team has implemented a solution, the newer systems are still catching up with the latest data. The lag has reduced to 48hrs now. We will share more updates on the ETA soon.
Jul 29, 19:55 CET

Identified - You might experience issues in retrieving your most recent data (data from the last 96hrs). Our Engineering team has identified the root of the issue and is implementing a fix. We will share more updates on the ETA soon.
Jul 29, 05:34 CET

Nigeria: Downtime on Verve Card Processing

Resolved - This incident has been resolved.
Jul 30, 13:22 CET

Investigating - We are seeing an increase in failure rates on transactions with Verve cards.

We have notified the Verve team and are working with them to resolve this issue as quickly as possible. We will provide an update as soon as this gets resolved.
Jul 30, 09:53 CET

Jul 29, 2025

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

Nigeria: Downtime on Zenith Bank transactions

Resolved - This incident has been resolved.
Jul 26, 22:11 CET

Investigating - We’re currently experiencing downtimes from Zenith Bank affecting Direct Debit and card transactions.

As a result, you may encounter errors when attempting to debit accounts from Zenith bank.

What does this mean for you?
- Attempts to charge bank accounts issued by Zenith Bank via Direct Debit may fail.
- Direct Debit via other banks remain unaffected.
- Cards issued by Zenith bank may experience failure.

We’re actively monitoring the situation and will provide updates as we receive more information from our banking partners.
Jul 26, 17:31 CET

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

South Africa: Degraded Capitec card performance

Resolved - Success rates have been stable since 9:48 SAST.
Jul 23, 09:14 CET

Investigating - We are seeing an increased rate of failure for 3DS transactions using Capitec-issued cards. The issue has been escalated to our 3rd party partners.
Jul 23, 07:28 CET

Nigeria: Downtime on Verve Card Processing

Resolved - This incident has been resolved.
Jul 23, 05:45 CET

Jul 22, 2025

Ghana: MTN System Downtime

Resolved - This incident has been resolved.
Jul 22, 13:25 CET

Monitoring - MTN has implemented a fix and we are monitoring the results.
Jul 22, 12:12 CET

Investigating - Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.
Jul 22, 09:41 CET

Jul 21, 2025

No incidents reported.