Paystack Status

All Systems Operational

API Operational

Transactions Operational

Cards Operational

Pay with Transfer/EFT Operational

Virtual Account Numbers Operational

Mobile Money Operational

QR Operational

USSD Operational

Direct Debit Operational

Checkout Operational

Dashboard Operational

Transfers Operational

Webhooks Operational

Payment Page Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

South Africa: EFT Ozow payments failing

Resolved - The fix has fully rolled out and transactions are processing normally again.
Apr 1, 11:17 CET

Identified - EFT Ozow payments have started failing again. We have identified a possible cause and we are working on getting a fix out.
Apr 1, 10:35 CET

South Africa: EFT Ozow transactions failing

Resolved - EFT Ozow transactions are processing normally again since 10:15 SAST.
Apr 1, 09:29 CET

Investigating - We are currently experiencing failures when trying to transact via our EFT Ozow channel. The issue has been escalated to our third party partners.
Apr 1, 06:59 CET

Nigeria: Guaranty Trust Bank(GTBank) downtime

Resolved - This incident has been resolved.
Apr 1, 07:15 CET

Investigating - We are seeing an increase in failure rates on transfers to and on Cards issued by Guaranty Trust Bank. This is due to a downtime on the Bank's end.

We have notified the GTBank team and are in close contact with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.
Mar 31, 16:11 CET

Mar 31, 2025

Mar 30, 2025

South Africa: Increase in 3DS transaction failures

Resolved - Success rates have been stable again since 21:30.
Mar 30, 20:54 CET

Identified - Bankserv is experiencing network issues. We have seen some improvement over the last 30 minutes, but success rates are not back to normal yet.
Mar 30, 20:31 CET

Investigating - We're seeing an increase in 3DS transaction failures. We have escalated the issue to our 3rd party partners.
Mar 30, 19:25 CET

Nigeria: Delayed Transfers to Opay Accounts

Resolved - This incident has been resolved.
Mar 30, 17:09 CET

Monitoring - Opay appears to have recovered, but we'll continue to monitor the situation and share updates as they become available.
Mar 30, 09:53 CET

Investigating - Opay is currently experiencing a downtime, hence you might experience a delay in Outbound transfers to Opay accounts.

We're currently in contact with them to resolve this issue as quickly as possible and we'll provide an update as soon as it has been resolved.
Mar 30, 09:05 CET

Mar 29, 2025

No incidents reported.

Mar 28, 2025

Nigeria: Downtime on Verve transactions

Resolved - This incident has been resolved.
Mar 28, 10:25 CET

Investigating - We are seeing an increase in failure rates on transactions through Verve cards.

We have notified the Verve team and are working with them to resolve this issue as quickly as possible.

We will provide an update as soon as it has been resolved.
Mar 27, 13:23 CET

Mar 27, 2025

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

Nigeria: UBA Planned Maintenance - March 23, 2025 between 12:00am and 4:00am.

Completed - The scheduled maintenance has been completed.
Mar 23, 04:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 00:00 CET

Scheduled - UBA will undergo scheduled maintenance on Sunday, March 23, 2025 between 12:00am and 4:00am.

What does this mean for you?
During this window, UBA card services and transfers may be unavailable or experience intermittent downtime. You can still accept payments via other methods, including card payments from other banks, transfers, and any alternative payment options.

We’ll provide updates as maintenance progresses and let you know once all services are fully restored. We apologize for any inconvenience and appreciate your patience.
Mar 22, 18:59 CET

Mar 22, 2025

Nigeria: Downtime on Wema Virtual Accounts

Resolved - This incident has been resolved.
Mar 22, 13:51 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 22, 09:39 CET

Investigating - We are currently experiencing intermittent downtime for transactions into Wema virtual accounts, which affects our Dedicated Virtual Account (DVA) products.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you informed and provide further updates once the issue is resolved.

Thank you for your patience and understanding during this time.
Mar 21, 22:50 CET

Mar 21, 2025

Nigeria: Downtime on Access Bank Transfers

Resolved - This incident has been resolved.
Mar 21, 08:54 CET

Investigating - We are seeing an increase in failure rates for transfers to Access Bank accounts as a result of a bank downtime.

We have notified the Access Bank team and are in close contact with them to resolve this issue as quickly as possible.
Mar 19, 16:15 CET

Mar 20, 2025

No incidents reported.

Mar 19, 2025

South Africa: Scan to Pay Maintenance

Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 21:00 CET

Scheduled - Our payment partner, EFT Corp, will be conducting 3 hours of maintenance on their systems from 22:00 SAST on Tuesday, 18 March 2025 to 01:00 SAST on Wednesday, 19 March 2025.

What does this mean for you?
There may be minor disruptions to service during the maintenance window, which could affect some Scan to Pay and Snapscan transactions that are in flight. Rest assured, you’ll still be able to accept payments as usual via our other payment channels, including direct card payments, Apple Pay and Ozow EFT.
Mar 18, 11:13 CET