All Systems Operational

API ? Operational
Transactions Operational
Cards Operational
Pay with Transfer/EFT Operational
Virtual Account Numbers ? Operational
Mobile Money Operational
QR Operational
USSD Operational
Direct Debit Operational
Checkout Operational
Dashboard Operational
Transfers ? Operational
Webhooks ? Operational
Payment Page Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time
Fetching
Apr 25, 2025

No incidents reported today.

Apr 24, 2025
Ghana: Telecel Debit Downtime
Resolved - This incident has been resolved.
Apr 24, 12:42 CET
Investigating - Our partner, Telecel, is currently having a downtime on their platform. This is affecting mobile money transactions. As a result, most Telecel transactions are failing.

We're currently liaising with them to fix the issues and restore the service.
Apr 24, 11:51 CET
Nigeria: Temporarily failure in Direct Debit transactions
Resolved - This incident has been resolved.
Apr 24, 09:35 CET
Investigating - Direct Debit transactions are temporarily failing due to an outage at our processing partner.

We're working closely with their team and expect to have the issue fully resolved shortly.
Apr 23, 15:24 CET
Apr 23, 2025
Nigeria: Delay in Direct Debit Account Linking
Resolved - This incident has been resolved.
Apr 23, 14:28 CET
Update - We are continuing to monitor for any further issues.
Apr 23, 14:28 CET
Monitoring - We're closely monitoring the situation and will share an update as soon as it's resolved.
Apr 16, 12:38 CET
Investigating - We're currently experiencing delays with the Direct Debit account linking service due to an issue with one of our partners.

What this means:
Customers may be unable to link new bank accounts at this time, or may notice delays during the linking process.
Previously linked accounts remain unaffected and can still be charged as usual.

We're actively working with our partner to resolve this and will share updates as soon as we have more information.
Apr 16, 11:09 CET
Apr 22, 2025
Ghana: Downtime with processing partner
Resolved - This incident has been resolved.
Apr 22, 16:37 CET
Investigating - Ghana's central transfer switch is currently experiencing an unexpected downtime. This is affecting transfers to bank accounts.

Please note, mobile money transfers are not affected.

We're currently liaising with them to fix the issues and restore the service.
Apr 22, 13:54 CET
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Nigeria: Delay in Completing Transfers to OPay bank accounts
Resolved - This incident has been resolved.
Apr 19, 12:31 CET
Investigating - Transfers to OPay bank accounts in Nigeria might experience a delay due to a downtime at the bank.
We're working to resolve this issue quickly and will provide an update as soon as possible.
Apr 19, 10:24 CET
Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
South Africa: Nedbank/Visa Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 CET
Scheduled - Our payment partners, Visa and Nedbank, have notified us of planned maintenance on Wednesday, 16 April 2025 between 01:00 and 06:00 SAST.

What you can expect:
During this change window there will be downtime of 30 to 60 minutes which may affect Visa card transactions only.

There is redundancy in place and traffic will be re-routed where possible to minimise any impact.
Mastercard and Amex cards, Apple Pay and EFT payment methods will remain unaffected.

Should you have any questions, please contact us at support@paystack.com.
Apr 11, 09:59 CET
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage