Downtime on all Verve Card transactions

Incident Report for Paystack

Resolved

This incident has been resolved.
Posted May 08, 2021 - 12:01 CET

Update

We are continuing to monitor for any further issues.
Posted May 08, 2021 - 10:07 CET

Monitoring

A fix has been implemented and we're now seeing successful transactions from Verve cards.
Posted May 08, 2021 - 10:07 CET

Identified

We have identified the issue to be a downtime from the card network. We're currently engaging them and their team is working on a fix. This only affects transactions via Verve Cards. MasterCards and Visa cards are able to transact smoothly.
Posted May 08, 2021 - 09:21 CET

Investigating

We're currently having issues processing transactions from Verve cards. Our Engineers are currently looking into this and we'll provide updates shortly.
Posted May 08, 2021 - 08:49 CET
This incident affected: Checkout.