Database Issue Affecting Responses

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted 2 months ago. Oct 03, 2018 - 17:05 CET

Update

We are continuing to monitor for any further issues.

Posted 2 months ago. Oct 03, 2018 - 16:34 CET

Update

We are continuing to monitor for any further issues.

Posted 2 months ago. Oct 03, 2018 - 16:23 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 2 months ago. Oct 03, 2018 - 16:12 CET

Investigating

We are experiencing a high database utilization which has effectively slowed certain services down. We are investigating the root cause of this issue

Posted 2 months ago. Oct 03, 2018 - 15:05 CET

This incident affected: Dashboard, API, Checkout/Paystack JS, and Transfers.