Nigeria: United Bank for Africa(UBA) downtime

Incident Report for Paystack

Update

We're currently observing a high rate of failures for card transactions issued by UBA, as well as transfers to UBA bank accounts. This is due to a downtime on UBA's end.

We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.
Posted May 10, 2025 - 10:54 CET

Investigating

We're currently observing a high rate of failures for card transactions issued by UBA, as well as transfers to UBA bank accounts. This is due to a downtime on UBA's end.

We've informed their team and are actively working with them to resolve the issue as quickly as possible. We'll share an update once it's been resolved.
Posted May 10, 2025 - 10:48 CET
This incident affects: Transactions (Cards, Pay with Transfer/EFT) and Transfers.