Error on Transaction Processing
Incident Report for Paystack
This incident has been resolved.
Posted Aug 09, 2019 - 20:44 CET
A fix has been implemented and we are monitoring the results.
Posted Aug 09, 2019 - 18:06 CET
We are investigating an issue where events are not being sent for successful transactions done on Paystack.
Posted Aug 09, 2019 - 17:26 CET
Card payments have stabilized and we're actively monitoring. We're working on implementing a fix for some event notifications not being sent
Posted Aug 09, 2019 - 14:47 CET
Our engineers have been able to pinpoint the issue to a problem which caused congestion in our transaction processing. This has been resolved and transactions are being updated to successful. We're working on a permanent fix which will resolve for all affected transactions
Posted Aug 09, 2019 - 10:22 CET
We're having an issue with transaction processing where transactions are failing with the error "Unknown Error" yet customers are being debited. We're looking into this and it will be resolved shortly
Posted Aug 09, 2019 - 09:25 CET
This incident affected: API and Webhooks.