Intermittent service failures
Incident Report for Paystack
This incident has been resolved.
Posted Apr 25, 2023 - 15:24 CET
The patch has been deployed and we can see requests processing successfully. We will continue to monitor the impacted services until the system has completely stabilized.
Posted Apr 25, 2023 - 13:53 CET
The team has identified the cause of this issue. We are working on a patch to restore service immediately.
Posted Apr 25, 2023 - 13:37 CET
We continue to investigate this issue with highest urgency. We apologize for the disruption.
Posted Apr 25, 2023 - 13:03 CET
We are currently investigating an incident impacting multiple services including the dashboard and transaction processing. A team is urgently responding to this incident. We will update this as soon as more information is available.
Posted Apr 25, 2023 - 12:22 CET
This incident affected: API, Dashboard and Transactions (Cards, Pay with Transfer/EFT).