The patch has been deployed and we can see requests processing successfully. We will continue to monitor the impacted services until the system has completely stabilized.
Posted Apr 25, 2023 - 13:53 CET
Identified
The team has identified the cause of this issue. We are working on a patch to restore service immediately.
Posted Apr 25, 2023 - 13:37 CET
Update
We continue to investigate this issue with highest urgency. We apologize for the disruption.
Posted Apr 25, 2023 - 13:03 CET
Investigating
We are currently investigating an incident impacting multiple services including the dashboard and transaction processing. A team is urgently responding to this incident. We will update this as soon as more information is available.
Posted Apr 25, 2023 - 12:22 CET
This incident affected: API, Dashboard and Transactions (Cards, Pay with Transfer/EFT).