South Africa: Increased failure rate for card transactions

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Oct 10, 2023 - 10:55 CET

Monitoring

Success rates have stabilised from 11:24 SAST. We will continue to monitor.

Posted Oct 10, 2023 - 10:30 CET

Investigating

We are currently seeing an increased rate of failure for card transactions. The issue has been escalated to our 3rd-party partners.

Posted Oct 10, 2023 - 10:19 CET

This incident affected: Transactions (Cards).