Users are unable to login into their dashboard

Incident Report for Paystack

Resolved

The incident has been resolved. Thank you for your patience.
Posted Mar 12, 2025 - 22:23 CET

Monitoring

We have rolled out a fix and are monitoring the results
Posted Mar 12, 2025 - 21:46 CET

Update

The team is still in the process of implementing and rolling out a fix for the issue.

We again apologize for the inconvenience and appreciate your patience as we work to restore service.
Posted Mar 12, 2025 - 21:15 CET

Identified

Our team has isolated the root cause and are actively implementing a fix. Users are currently unable to access their dashboard, and existing sessions may get invalidated.

We apologize for the inconvenience and appreciate your patience as we work to restore service.
Posted Mar 12, 2025 - 19:37 CET
This incident affected: Dashboard.