South Africa: 3DS failures for FNB cards

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Jul 25, 2023 - 10:32 CET

Monitoring

Success rates have returned to normal. We will continue to monitor.

Posted Jul 25, 2023 - 08:59 CET

Identified

We are seeing an increased error rate for 3DS authentications using FNB Visa cards. The issue has been escalated to our 3rd party partners.

Posted Jul 25, 2023 - 08:46 CET

This incident affected: Transactions (Cards).