Nigeria: Delay in Completing Transfers

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Jun 24, 2024 - 11:00 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 24, 2024 - 10:22 CET

Investigating

Transfers to bank accounts in Nigeria might experience a slight delay due to downtime from one of our technical partners.

There might also be a delay in confirming deposits for transactions, top-ups and payments made to Dedicated Virtual Account numbers.

We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

Posted Jun 24, 2024 - 08:09 CET

This incident affected: Transactions (Pay with Transfer/EFT) and Transfers.