South Africa: Degraded 3DS performance for Capitec-issued cards

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Dec 30, 2024 - 21:06 CET

Monitoring

Success rates have been stable since 20:05 SAST. We will continue to monitor.

Posted Dec 30, 2024 - 19:20 CET

Investigating

We are seeing an increased rate of failure for 3DS transactions using Capitec-issued cards. The issue has been escalated to our 3rd-party partners.

Posted Dec 30, 2024 - 17:52 CET

This incident affected: Transactions (Cards).