South Africa: Increase in 3DS failure rate

Incident Report for Paystack

Resolved

This incident has been resolved.
Posted Nov 08, 2024 - 08:19 CET

Monitoring

Success rates have stabilised since 8:35 SAST. We will continue to monitor.
Posted Nov 08, 2024 - 07:55 CET

Investigating

We're seeing an increased rate of failure for 3D Secure transactions. The issue has been escalated to our 3rd-party partners.
Posted Nov 08, 2024 - 06:56 CET
This incident affected: Transactions (Cards, QR).